Customer Ratings & Reviews
- Model:
- 16-ad0013dx/9R8R9UA#ABA
- |
- SKU:
- 6571080
Customer reviews
Rating 4.7 out of 5 stars with 503 reviews
(503 customer reviews)Rating by feature
- Battery Life4.7
Rating 4.7 out of 5 stars
- Speed4.8
Rating 4.8 out of 5 stars
- Display4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the Envy 2-in-1's touch screen, ease of use, and performance. Many appreciate its reasonable price and long battery life, although some wish for a number pad and improved speakers. The sleek design is also frequently praised. A few users noted that the RAM could be higher for certain needs.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Computer worked ok besides the fact the camera didn’t work on it at all. Yes It was openbox but it said it was in excellent condition I’m pretty sure that’s why it was returned first time and they didn’t fix issue. I ended up having to pay more to get a external camera because they had no more of the same computer
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst customer service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this envy laptop and it has stopped working within one week of purchase. And best buy doesn't even help to exchange it. I recommend don't waste your money on best buy products.
No, I would not recommend this to a friendRated 1 out of 5 stars
Beware: Expert reviews are for an upgrade!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The three "expert reviews" are for a different, much expensive machine!! Come on, BB, do better!
No, I would not recommend this to a friend