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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.7 out of 5 stars with 503 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers find value in the Envy 2-in-1's touch screen, ease of use, and performance. Many appreciate its reasonable price and long battery life, although some wish for a number pad and improved speakers. The sleek design is also frequently praised. A few users noted that the RAM could be higher for certain needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-503 of 503 reviews
  • Rated 1 out of 5 stars

    Issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer worked ok besides the fact the camera didn’t work on it at all. Yes It was openbox but it said it was in excellent condition I’m pretty sure that’s why it was returned first time and they didn’t fix issue. I ended up having to pay more to get a external camera because they had no more of the same computer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this envy laptop and it has stopped working within one week of purchase. And best buy doesn't even help to exchange it. I recommend don't waste your money on best buy products.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware: Expert reviews are for an upgrade!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The three "expert reviews" are for a different, much expensive machine!! Come on, BB, do better!

    No, I would not recommend this to a friend