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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 901 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers commend the Envy 2-in-1 laptop's large screen size, impressive performance, and ease of use. Positive feedback also highlights its long battery life, responsive touchscreen, and lightweight design, along with ample storage and fast SSD. A small number of users reported overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 901 reviews
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with this laptop. Great for everyday use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend for day to day use or for working professionals

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its okay.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall i am ok with the purchase of this laptop as it does everything I need it to do. Does not seem to be a whole lot of difference in performance between this Ryzen 7 version versus the Ryzen 5 version I had on my last HP laptop. So mildly disappointed there. The biggest issue i have however is finding my finger placement on the keyboard. For some reason I have to look or I find myself typing some unrecognizable gobbledygook. Never had that issue before on other laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and help choosing device. Great price too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I expected Great value for features . Nice size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly. Easy to use and understand the applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lap top but sad there is no hard cover for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect for college and good pricing…………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Its all that I expected and more. HP rules.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Envy Computer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! I love how the keyboard lights up!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    some times the VOLUME seems like it doesn't work, or it might just be the video clip. Other than THAT, everything is fine!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sale price. Bought as a gift for my girlfriend. She likes it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Speaker issues

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my laptop, but I had it for three months and I have no sound coming from the speaker. I don’t know what to do. I tried everything that I think I knew, but it still does not work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Envy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my HP laptop. It is a bit slow but that could be due to my internet connection.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Slow Ram & inefficient for just everyday use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 9/2024 HP - Envy 2-in-1 16" 2K Touch-Screen Laptop - AMD Ryzen 7 - 16GB Memory - 1TB SSD - Meteor Silver. Beautiful color, keyboard, sound and 2 in 1 feature. Geek squad data transfer was good. Sadly windows 11 and extra programs installed on device are using up a lot of Ram and slowing this computer down to a crawl. Currently at 65% ram usage when computer inactive. It’s taking about 5 minutes to open up chrome or the edge. My old spectre with 8 ram that’s 9 years old and on windows 10 is light speeds faster than this one. I’ll have to bring it in to the geek squad and see if they can find some remedy but I fear I’ll have to buy a new computer. So it worked for 6 weeks and the aesthetics are perfect but the device is not good. Choose another.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Happy purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with new laptop but so different than my old one. Takes a while to get used to it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not a great place to purchase or fixed computers

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was the 4th computer i purchased. 3 defective ones. i was thrown out of the Holmdel, New Jersey Best Buy, full Membership, the manager would not touch my computer. he said show me what is wrong. they called the police and the officer witnessed the pointer moving around by itself opening programs, took it to the Manalapan,someone has access to my computer. i still have many things wrong.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as a gift for my husband. It's been a good buy so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    ENVY OVERHEATS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm highly disappointed in this product. First one overheated a little over 1 year. Purchased another one Dec. 2024 and on Jan. 20, 2025, I turned it on and get another overheated message. Never again will I buy this product. Best Buys states it's past the time for me to return it. Unbelievable

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I showed poor judgment and making this purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointing. I bought this as an open box purchase second day that I had it The backspace failed to work I took it back and without doing anything it returned to proper working order after my second week of owning it it has quit working and has never returned to working order. I don't have time to keep going back to the store and fixing this and I'm just totally upset with the product. In addition I have now somehow lost the ability to use my voice to text system is it claims that I do not have my input microphone hooked up. Setting up the product has been a nightmare and I have found the geek squad to be very short towards meeting my expectations.

    No, I would not recommend this to a friend