Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $1,169.99

Customer reviews

Rating 4.7 out of 5 stars with 1122 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the Envy 2-in-1 16" 2K Touch-Screen Laptop's touch screen, 1TB SSD, Intel Core Ultra 7 processor, and price. They appreciate its performance, ease of use, battery life, and storage space. Some customers would have preferred a number pad and found the laptop to be a bit heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,122 reviews
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    "Great Value and Performance: HP Envy 2-in-1 16" T

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought the HP Envy 2-in-1 16" Touch-Screen Laptop for $750, down from its original $1099 price. The Intel Core Ultra 7 processor and 16GB memory deliver excellent performance, while the 1TB SSD provides ample and speedy storage. The 16" Ultra XGA touch-screen is bright and responsive, and the Glacier Silver design is sleek. The 2-in-1 functionality adds versatility. However, the battery life is average at 6-7 hours, and it can get warm during heavy use. Overall, it's a powerful, versatile laptop that's great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    HP ENVY * 360 REVIEW

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine looks beautiful and works beyond my expectation. I had some fear especially because I was buying it online. However, it turned out to be one of the best things I got in 2024. I showed it to the IT director of my school and he marvelled at it. He was surprised to hear that I got it at such a price. The battery is amazing; display features are captivating; its speed is unimaginable; has a magnetic body. It’s totally modern state of the art. I love the Face ID because it makes turning your PC on effortless. The touch screen and game features are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    HP- Envy 2-in-1 16 inch touchscreen laptop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, budget friendly, I love the 16 inch touchscreen laptop it is the perfect size, has intel core ultra 7 which makes the computer run fast and efficiently. It has a 2TB storage capacity. This laptop has everything you need- excellent quality!! Battery life is great! Daisy laptop sticker looks amazing on it.

    I would recommend this to a friend
  • Pros mentioned:
    1tb ssd, Intel core ultra 7, Touch screen

    Rated 5 out of 5 stars

    Awesome Laptop.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an awesome laptop. Very happy with the laptop. It’s extremely fast the graphics are great. There isn’t a better laptop for business use than this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for High School/College Student

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter (who is a senior in high school) and she is beyond happy. It replaced an old Acer and the difference is extreme. Powerful operating system, great for homework and games, and very fast. Good battery life, too. The only draw back is that her stylus does not work with the laptop (she is a graphic artist) and she will have to purchase a compatible device along with the right software. BUT this was not advertised as a graphic arts computer so it’s still getting five stars! The functionality is there even though we will have to get a few extra tools, and that is helpful. Oh, one other thing- the display is incredible!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Laptop!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace one my husband purchased for me about a year ago. It is a different brand, and I didn’t like it as well. My first laptop was a HP Envy and I loved it. It is now 15 years old and still works. It can no longer be updated, but it was quite the workhorse! Because of this, I already trusted the HP Envy. I am a Senior and learning new things can be challenging. This is a sweet little laptop and I mainly use it for my hobbies, crafting and photography. It’s very fast and I have no trouble running photoshop and my Cricut Design Space. I highly recommend this HP ENVY x360 laptop to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The love of my life

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start off by saying my son purchased his laptop about a month ago. I figured I would just wait till he got tired of it and he was gonna give it up eventually. Unfortunately, that didn’t happen, which brought me to this review because I purchased my own. Yes I did. I love the long battery life, picture quality, and most of all the memory, lots of storage. OMG!!!!!! I’m just impressed with the speed. I would definitely recommend this product to all of my friends. It’s great for school work, business, and crafts, definitely a lot more. Oh I forgot the keys light up isn’t that exciting so you can work in the dark comfy in your bed without the lights on so amazing.

    I would recommend this to a friend
  • Pros mentioned:
    1tb ssd, Intel core ultra 7

    Rated 5 out of 5 stars

    Best laptop!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal ever! I Got it during cyber Monday. Ive been searching for a perfect laptop for my 6th grader, me and for hubby at the same time. It’s really a great deal for personal and home usage. The price is incredibly reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp envy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Envy is a sleek and powerful laptop that balances performance, design, and value. With its premium all-metal body, vibrant 4K display options, and solid performance powered by Intel or AMD processors, it’s well-suited for everyday tasks, light content creation, and media consumption. Its long battery life, comfortable keyboard, and quality audio make it a great all-around laptop for work and play. While it lacks a dedicated GPU for heavy gaming or advanced video editing, the Envy excels as a reliable, stylish ultrabook for most users, offering a great mix of features at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Best laptop in low price.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this laptop for my study and it is the best laptop I have ever used. I like the wide and touch screen. I love the battery life of this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    1tb ssd, Intel core ultra 7

    Rated 5 out of 5 stars

    Perfect Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is exactly what I wanted. My newphew recommended this laptop with all the features. It has. The price was also very affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Excellent PC

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer, great speed and image validation. It is great for all types of work and a great option for high school, pre-university or college students. I recommend it. It is handy and its touch screen allows users greater ease, optimizing time. In addition to fast internet connection

    I would recommend this to a friend
  • Pros mentioned:
    1tb ssd, Intel core ultra 7

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently my friends has bought the product and it looks great from my requirements, So I have bough this and it a great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very impressed with this laptop. I like the touch screen and the flexibility of the laptop to go from laptop mode to tablet mode. I also like that the keyboard is centered and includes no numpad. the speakers on the top and bottom of the laptop are of high quality and sound excellent whether in laptop mode or tablet mode. the backlit keys are a must for anyone working at night / in the dark (although my space key seems to not be backlit?) VERY long battery life. I've left my laptop unused for a couple weeks once my school semester was over and there was still a charge on it. i did not turn it off or put it into sleep mode. the battery efficiency is wonderful and lasts insanely long. the specs feel very good. the processing power is fast and the laptop feels snappy as well, with lots of storage. the i7 processer handles many tasks, and 16gb of memory allows for me to easily multitask. the 1tb SSD has a lot fo storage and is also much faster at reading/writing data than a traditional hard drive. 5/5. i usually go for smaller sized laptops around 13 inches, but this 16 inch screen is wonderful! the laptop also uses windows hello and facial recognition to easily sign you in without having to type in your password/passcode. super handy!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Overall 5 star

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is really good...and for its features in the price range...is one of the best out in market

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for Engineering Studies- Nice Aluminum body

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my Mechanical Engineering study. I like the Design. Its Compact and attractive. The body is of Aluminum, which other brands do not offer at this price. Everything is working fine. With full charge, You can get 6-11 hours of light/Intense work, which is Nice. Speed is great. Great for Muti task and Engineering Softwares like- MATLAB, SolidWorks, etc. I haven’t played games on it. Sometime I hear nak sound when I lift it with only one hand when its open, That says something is not tight in the inside. The only issue is- The Im getting 10 months of warranty where Im supposed to get 1 year of it. BestBuy told me 1 year warranty but HPs telling me 10 year. The product was activated 2 months before I bought it. The product is great but I don’t trust HPs warranty services, they are bad. Not Happy with Bestbuy’s warranty thing. My overall experience is nice, but I had to invest lot of time calling Bestbuy for the warranty. They just transferred me from here to there. Wasted my time.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Perfect shopping as always with Bestbuy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all buying experience was great with best buy. Touchscreen is excellent and responsive on these laptops. They are 2 in 1 laptops. Product came swiftly on time very next day. Online app is perfect to do online shopping. I bought two laptops as they were on good offer for Christmas present. Please with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall pleased so far

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a computer to use for small business and with a decent size storage and good size screen but not too big. This seems to be really nice so far. I’ve had it for about a month now. I wanted something a little lighter but that’s not really an issue since I generally use it in a stationary place. Im almost 60 and The screen is a bit hard to read at times. I also like that the keyboard lights up if you choose to use that. I thought it came with a stylus but there wasn’t one with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop delivers exceptional performance with high-quality materials. Its sharp display and vibrant colors ensure a superior visual experience. With a powerful processor and fast storage, it allows seamless multitasking. Its sleek and durable design makes it perfect for professionals and students. Additionally, its long-lasting battery ensures productivity throughout the day. The keyboard is comfortable and precise, ideal for long typing sessions. Overall, this laptop combines power, efficiency, and elegance, making it a top-tier choice.

    I would recommend this to a friend
  • Pros mentioned:
    1tb ssd

    Rated 4 out of 5 stars

    Functionality and style

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one gave me a blue screen and never rebooted. But best buy exchanged and so far so good on my new one. Must have been an anomaly and I am loving the laptop for my business.

    I would recommend this to a friend