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Customer Ratings & Reviews

Your price for this item is $1,449.99

Customer reviews

Rating 4.6 out of 5 stars with 527 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers commend the Envy 2-in-1 16" 2K Touch-Screen Laptop for its large 2TB SSD storage, powerful performance, and reasonable price. They appreciate the touch-screen and Intel Core Ultra 7 processor, which make it suitable for various tasks. While some find the laptop a bit heavy, many are pleased with its overall features and performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 527 reviews
  • Pros mentioned:
    Touch-screen

    Rated 5 out of 5 stars

    Timithy Blair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here’s a review draft you can use: --- I absolutely love my 360 2-in-1 touchscreen laptop! It combines the best of both worlds, offering the functionality of a traditional laptop and the flexibility of a tablet. The 360-degree hinge is incredibly smooth and allows me to switch between laptop, tent, and tablet modes seamlessly, which is perfect for work, entertainment, and creative tasks. The touchscreen is highly responsive and makes navigation effortless, whether I’m jotting down notes, sketching, or simply browsing. The display quality is vibrant and sharp, making streaming videos or editing photos an immersive experience. Plus, it’s lightweight and portable, so I can take it anywhere without feeling weighed down. The laptop’s performance is outstanding—it handles multitasking like a champ, and the battery life keeps up with my busy day. Overall, this laptop has exceeded my expectations and has become an essential part of my daily life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A well balanced configuration

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few months now of heavy usage. I run a few Linux distros, plus the pre-installed Windows 11. I edit and render videos and a lot of graphics. The CPU is fabulous and handles everything, never makes me wait. The best is how well rounded is this config. CPU is fast enough, memory is 32 GB and the HDD is 2 TB. They have faster models but with less RAM - that cannot be upgraded. One big problem is local AI. Then the laptop performance is pathetic. There's nothing 'AI' in this CPU! AI requires Nvidia video card, period. On Linux, probably because the hardware is new, the wi-fi and the bluetooth turn off when the computer is idle and needs to be turned back on, manually. The screen is stunning - even if I choose the cheaper version. The laptop heats when busy, so I had to purchase an $10 cooling pad, with a couple fans that solved the problem. I also added two extra portable monitors, that made it a powerful - yet relatively mobile, workstation. So, 5 stars on Windows, except the local AI issue. 4 stars on Linux, for the wi-fi/bluetooth issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible Deal and Smooth Online Shopping Experie

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a laptop from Best Buy during their Thanksgiving sale, and I am beyond thrilled with both the deal I got and the performance of the laptop! The online shopping experience was smooth and easy, and I was able to take advantage of an incredible price on a high-performance model. The laptop itself has been a game-changer. The processing power is outstanding — it handles multitasking effortlessly, runs demanding software without any lag, and launches apps in seconds. Whether I'm working on heavy files, streaming high-quality videos, or gaming, it consistently delivers fast and smooth performance. The powerful CPU and ample RAM make it ideal for both professional use and entertainment. Additionally, the battery life is fantastic, easily lasting throughout a full day of use. The screen is vibrant and crisp, enhancing both work and play. Overall, I couldn't be more impressed with this purchase. Best Buy offered a top-notch product at an unbeatable price during their Thanksgiving sale, and the laptop’s performance has exceeded all my expectations. I’m extremely happy with my purchase and will definitely be shopping at Best Buy again for future tech upgrades!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Fast and Furious

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several laptops and this one is the best one I have owned. Purchased it during Black Friday and paid under $1,000 USD, great value in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Solid, Powerful Laptop – Perfect for Music Produ

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the HP Envy 2-in-1 16” (Ultra 7, 32GB RAM, 2TB SSD) for a little while now, and I have to say—I’m genuinely impressed. This thing is a tank in the best way possible. The build quality feels super durable, like it can actually handle being used on the go or in a studio setting without falling apart over time. The 2K touch screen is incredibly responsive and vibrant. I didn’t think I’d use the 2-in-1 feature much, but it’s actually come in handy more than I expected, especially when I’m sketching out song ideas or navigating sessions quickly with my fingers. Performance-wise, this laptop runs great—especially for music production. I use some pretty heavy DAWs and plugins, and it handles them with ease. No lag, no overheating, just smooth workflow. The 32GB of RAM and the 2TB SSD give me plenty of speed and storage for large project files, samples, and instruments. Overall, if you’re into music production or need a durable, versatile laptop that won’t slow you down, this one’s definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Laptop!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. It's really fast, and I can get what I need done without issues. I mostly use this for editing photos, so I am uploading a ton at a time. Even doing that, it still runs smoothly if I choose to simultaneously do something else, like run Lightroom. I have also used this for Adobe Illustrator and no problems there with speed or anything. My brain is constantly scattered, so I can easily have 30 tabs open online and it doesn't change how smoothly it runs. It's a large computer, but it isn't obnoxiously heavy to carry around. The screen also isnt loose and floppy since it's a 2-in-1 and can be flipped. It's sturdy and solid. The battery lasts such a long time! When I expect to have to plug it in because Ive been using it for so long, then realize it's just at 53%, I am shocked! And it doesnt take a long time to fully charge, either. The screen is so bright and clear, too. I'd recommend this computer if you're willing to spend a decent amount of change for a solid laptop. One last thing: if you are the kind of person who takes extra precautions to protect your computer physically, just sharing that theres not many options for cases or covers for this specific laptop. General sleeves or zipup cases for a 16", yes, but if youre looking for something thats more fitting to the specific model, you probably won't find many, if any.

    I would recommend this to a friend
  • Pros mentioned:
    Touch-screen

    Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having this new laptop for almost 48 hours i could definitely tell its better than my old one, which you see with the old HP logo, which is 8 years old. Man, the screen is so much better. The audio is so much better. The only con, if not a full keyboard with the number keypad on the side. Instead, you have the number keypad on the strip. And it can definitely handle some game. I just finish playing American truck SIM. Wait, moderate settings.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Doesn't power ON

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fast, which is why I got it. I hate Windows 11, which isn't a criticism of the computer but of the OS which isn't optional (bring back XP!). Camera doesn't work and I haven't found a solution to that. Web search says there's a switch but I don't have one. I've had it a few weeks and suddenly it doesn't power ON. It is getting power, but won't turn on. I'll need the Geek Squad to figure it out. So I am using my old laptop to write this, and all my files are on the ENVY but I can't access them. This is a major inconvenience. This was an open box purchase, and I hope there is nothing else wrong with it. Changing over computers is a PITA and I don't want to have to do it again anytime soon. Other than the fact that it doesn't work AT ALL, it's a good computer. I think. I'm giving it 4 stars because it worked great before it stopped working.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    We made her smile!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We finally got a hit with this as a gift. We were nervous presenting our ultra finicky daughter with this laptop as a gift. However the young man assured me this computer had all the whistle and bells she wanted and more for less. He was right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a powerhouse!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a powerhouse! This computer has more than most will ever need. Fast, sleek, with a ton of storage. I love it and highly recommended getting one for yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    My new HP Envy laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop is what I have been looking for. It's sleek and convertible. When converting to a tablet, I have not been able to figure out how to keep from pushing the keyboard. I do like the speed on this laptop too. I'm learning about my new HP laptop, so I'm sure there is a lot of things I have not discovered yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this laptop for about two months now and is a great one. Great amount of SSD, RAM and System. The 16” screen is comfortable for me because I use it to online classes, great sound, and I didn’t find till right now something that makes me feel like it’s not worth it. One thing that I wish they think better before to moved it to the top of the keyboard is the “Home” and “End” keys, I don’t understand why they put them at the too of the keyboard if they normally are used to do tabulations in your sheets or writing notes, they did let the “down page” and “Up page” option with the arrows but they send these too keys to the top and is without any sense for me but, anyway, is still a great computer is just this little detail for me that I love to to my manual tabulation and now I have it a little more complicated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy client

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop computer on the recommendation of the salesman at Best Buy and the truth is that it has been incredibly good. It's very fast, and connects very easily to both my extra screen and my cell phone.It was an excellent choice for me, as it has helped me a lot in my work since I bought it. the new electric charger is super fast charging the lap top Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Envy 2-in-1 16 inch Low Price and great battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Envy 2-in-1 16inch 2K Touch-Screen Laptop is a great price for everything that it gives you.The touch screen and long battery life is the reason I purchased the Envy. The processor received great reviews and it’s true. I purchased before the tariffs kick in

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Loving my new Envy 16” laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Loving my new laptop. Love the password protection for passwords saved in my laptop. Speed is fast and screen is bright

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strongly Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Envy 2-in-1 laptop has more speed and storage than I will need for quite some time. Pre-loaded with Windows 11, setup was a breeze and I was through setup and into working much faster than I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the HP Envy 2-in-1 16" 2K Touch-Screen Laptop from Best Buy, and I'm thoroughly impressed with my buying experience. The process was smooth, and the staff were very helpful. The laptop itself has been a great choice, meeting all my expectations. I'm particularly enjoying the face recognition feature and the advanced sensors, which add an extra layer of convenience and security. Highly recommend Best Buy for a hassle-free purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with my new laptop. It was a great up grade and the ease of it is amazing. The battery life is amazing,.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lots of Power in this laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so pleased with the performance of this HP Envy laptop. The screen is so clear and bright. Love that it has 32GB of RAM and 2TB of storage. Great value for a great laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I call her Silver Streak!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this upgrade to my previous laptop in the same family. The one downside I see is the change with the battery which continues to decrease even after the laptop is shut down. Why is that?

    I would recommend this to a friend