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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 561 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers find value in the DeskJet 4255e printer's overall performance and print quality, noting its ease of use and simple setup. The printer's connectivity and compact size are also appreciated. Its design and quiet operation are additional benefits for users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 561 reviews
  • Rated 4 out of 5 stars

    Mediocre printer, great price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and hook up to the wireless. Had some issurles with it printing or reconecting, however, it worked again. Not sure if it was my router or printer

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Slow

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer is slow and often lags. Additionally, I frequently have to restart it or unplug it because the paper gets stuck.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! This printer is really easy to use and I’ve had no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good basic printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on sale. Set up was easy. Print was good quality. Would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice printer it’s just slow when printing but it’s colors come out beautifully and vibrant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy to setup. Easy to use. Ink to last for 3 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP color printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy set up and easy to use. That’s enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new printer. Very easy to use and have to get me my problems.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Beware HP's Instant Ink Offer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware of hp's Instant Ink offer. We don't print a lot, but why turn down 3 months free ink, right? I would never sign up again. We got only one replacement cartridge in the 3 months because we didn't print much. So I cancelled the subscription before the 3 month trial ended. What is buried in the small print is that the printer STOPS PRINTING when you cancel your subscription, until you replace the cartridges with hp cartridges you pay for. You don't get to use the remaining ink in the cartridges they sent. When they acknowledge your cancellation, they do not tell you the printer will stop printing. On the day your cancellation is effective, they tell you the printer will stop printing. So I can't print until I go to the store or wait for online delivery of new cartridges . I also understand from online comments that it has to be hp cartridges that you use, although the comments made it sound like there may be a workaround to this.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Printer right

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect to multiple devices in the house. I would recommend this to an older family member for easy printing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    sorry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you get what you pay for item is annoying sorry I purchased it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great uncomplicated printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this is a great printer for the price. It took me a minute to figure out the paper feed since this one is on the back and my old one was on the front. Now it's fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fast and easy to buy this printer. Also had help taking it to my car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - DeskJet 4255e

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been great for my day to day office work. The HP - DeskJet 4255e wireless printer makes printing & scanning documents a breeze. I highly recommend buying this printer for office use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    SCAMED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use HP help to add printer to computer. HP HELP messed up my computer and printer. And printer HP 3000 and then printer 4255, Full story...HP asked for money to update drivers. Asked for debit card and within minutes HP used my card for scam and purchases out of state. WILL NEVER TRUST HP OR ANY HP PRODUCT AGAIN......

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new printer. It prints so fast and it was easy to get it on line.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Won’t connect with wifi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t even get it to connect to WiFi. The app doesn’t seem to work with this printer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst printer that I've owned in many years. It does back to front copying if you put the front back in the correct way at the right time. Right now there is a printer error because it stopped printing half way through the page and I have tried everything. Now I am uninstalling and hopefully reinstalling to get the printer reset. The 4 small pages of problems and solutions are worthless even though they come in 3 languages. HP created this disaster? Anyone want to buy a printer that has printed 23 pages? I'll make you a deal. And Best Buy sold this mess!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is a great little work horse. Prints great copies!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer works wonderful compared to my old one

    I would recommend this to a friend