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Customer Ratings & Reviews

$479.00

Customer reviews

Rating 4.6 out of 5 stars with 1384 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers have good things to say about the 14" Chromebook, particularly its overall performance, portability, and battery life. Many appreciate its smooth and reliable operation, lightweight design, and long-lasting battery. Some customers have expressed concerns regarding the screen quality, storage capacity, heat dissipation, and compatibility with certain apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,384 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP 2 in latop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an awesome laptop, runs very efficiently and it has a lot of good things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP ROCKS!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my HP. It’s easy to use l, sleek and compatible for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was perfect for my daughter's needs. She loves that it is touch screen and is a Chromebook plus Microsoft 365

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size and features

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love HP computers and I needed a smaller one for transporting. This worked perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features and size of the screen is amazing and very easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bethany’s gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as a Christmas gift to Granddaughter! Has not been used yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Mom

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for my mother very easy to manage not too heavy and the screen quality is great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great computer but is not compatible to one of my main programs that I use, which sucks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 inch HP CHROME BOOK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have grandaughter a senior in engineering. She highly recommended my purchase for what my needs was and it was a tremendous value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Chromebook at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Chromebook was very affordable and good quality. Best Buy had all the accessories I needed too. Loved the customer service also. The associates were very friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. This is my second one and i absolutely love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    kid friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great chromebook for my 10 year old, very user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best and price thanks Best Buy enjoy my life forever

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chrimebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly! But where’s the delete button???

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP 14" chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect size for grand-son. Helps him a lot for school work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a simple use computer. Not a gaming computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for a great price! Needed a new computer for a college freshman. This fit the bill and her budget.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tricky OS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m giving it a 3 right now because it’s hard to setup. The system keeps disconnecting from the internet and Google. After digging and the help from ChatGPT it’s an internal issue. If I can’t get the work around to fix the problem I will have to return it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Chromebook

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good but I thought I was buying a touchscreen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality for price point.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, good quality for the price. Happy with purchase.

    I would recommend this to a friend