Customer Ratings & Reviews

Is not a user friendly printer. Every time is working make sounds like an old printer. Very slow to start working. and printing legal documents is a pain, you have to put one page at a time and alway press ok button.

Scanner Busted day one then had trouble returning because I purchased it with other items

Makes noise when calibrating and printing. I change the settings and it changes back. Out of ink already and I have had it for 2 weeks.

It overheated. Useless. We had to wait 20 minutes for it to cool down. Not good for an office.

Worst product that i ever bought. one month later it broke down

I've had this for a month and still am having problems syncing it for printing and scanning.

When I set up the machine, I did my first test scan and it crumpled the paper, so I returned it.

I could not get the printer online, even the app could not catch the signal. Don't buy it!

The printer is fine. Working with your robot to make the purchase was AWFUL! It got all messed up, delivery was changed to wrong date, I lost a days' work. Terrible experience.

absolute piece of garbage! I have $500 in toner cartridges purchased and right now it is sitting on a desk not working. no customer service to be found.

Do not recommend. The drivers for this device corrupted my machine. Never worked correctly. Short return window so I couldn’t return. Terrible

Is ink expensive? Yes, is Toner expensive? Also Yes, but Lazer Printers are seriously worth it. This isn't the printer you buy because little Timmy needs to print out some homework, or you want to print your own photos at home. {You can print photos on it, and with photopaper for LaserJet's even get the nice glossy look too} This is the printer you get because you have a home office, and you need to print regularly. Typically, on a standard inkjet printer you are looking at 250 - 500 pages printed of text and varying degrees of mixed content of text and smaller images. Less if you're trying to print photos etc. With a LaserJet you are looking at a much more comfortable range of 2500 - 5000 pages. Arguably even more important in a small business or home office, speed of printing. 25 pages per minute may not sound like much, but it blows inkjets out of the water, if you have ever had to wait for a 20+ page document to slowly inch its way out of a printer. The paper tray holds half a reem of paper easy and has adjustable spacers to hold varying sizes of paper if you need to print on something other than normal letter paper. and there is a manual feeding slot on the front if you want to load it with paper you're only going to use for a single printing. The scanning bed also has an automatic feeder if you want to scan a stack of documents at a time. Setup was a breeze, as simple as pulling it out of the box, peeling a few bits of tape here and there and plugging it into power. All of the setup is handled right on the touch screen, including setting up wifi for network printing. And if you have a more complicated network environment or only want specific people to have access to the printer, there is a whole web interface on the printer you can access from your computer or phone to manage users, materials, check alerts, and even print/copy/scan from the web interface without formally connecting to the printer or installing drivers. The only thing that's really annoying me about this printer is the stupid sticker on the front panel that feels like it's meant to be there for if it was being displayed on a store shelf as the display model. It's a pain to peel off. I can't stand when companies do that, but it doesn't affect the function or value the printer otherwise provides.

A fan of these HP compact color laser printers as they have everything, well almost for a home office or small business. Where I continue to see HP fall short is on the automatic document feeder (ADF) duplex scanning ability. It’ seems to be a give and take on this; if you can find it, then a needed feature is removed. Some cases, it’s easily dealt with, but why not include it now as a standard? There’s also a fax option still included when most have gone digital these days and not everyone still uses a standard home line. Out of the box this color laser printer is easy to setup after all the orange tape been removed. There’s an easy walk through on how to load the toner cartridges to the unit. Useful if this is new to you, may not be for others already familiar. Overall setup is a breeze with your mobile and Wi-Fi. With the power saving features built into this, the printer is very reliable in taking up a lot of power and recovers quickly back into a ready state when recalled to print or scan. The included toner cartridges are marked to last around 1,200 pages, have not yet hit that print count in testing. Printing is clean, crisp looking, and quiet overall. Even with the double-sided (duplex) printing, pages come out at a good rate; especially when printing those larger, high-volume documents. The Smart app from HP is a mobile device enabler and games changer as it has continued to get better as newer model printers are released. With this, it transforms your mobile devices into its own print tool to print directly without the need of a dedicated machine (desktop, laptop, mac, etc.) It allows for easy printing, scanning, and management of printer settings from any location (in/out of home/office). The app has an excellent user-friendly interface for simple navigation and operation for anyone that has limited tech skills to pros. Some of the additional features included are scan to email, cloud storage, and even being able to check toner supply levels. I can say this is something to recommend for any home, home office, or small business environment as long as the initial items noted are kept in mind.

HP is known for its high quality printing products, and the HP LaserJet Pro 3301sdw Printer is no exception. As a small business owner, this compact but powerful printer gets the job done as doesn’t need to take up a bunch of space to do it. I was able to get this setup in my home office with ease. The out of the box process was easy, and HP has provided everything you need to get started and up and running including quick instructions. Connecting the printer to my WiFi went smoothly, and quickly without a hitch. Downloading the HP app is a great addition to being able to take full advantage of all the features available with the printer. I initially tried printing from my iPhone and the speed in which the printer was able to complete the job was amazingly quick. I also tried out the double sided printing which also went off without a hitch. Personally, I haven’t noticed any cons over the last week. Reliability, compact and sleek looking, fast printing speeds, being able to print from your phone, and using the HP app, high quality printing, you really can’t lose.

The HP LaserJet Pro MFP 3301 is a fast, feature-filled printer for home offices and small businesses. It produces prints, copies, and scans with rich, bright colors. I took the printer through several tests over the first week. Prints were bright, though a bit darker than the same document printed on an inkjet printer. Scans of flat objects were faithfully reproduced, though scans of thicker objects were blurred on the edges, and had a dark background. Copies placed on the flatbed and in the auto document feeder were faithfully reproduced, as well. Setup is easy. The printer, power cord, and documents are packed in a plastic bag with handles. Open the carton, lay it on its side, and pull the bag out. Remove all of the orange tapes and protective padding, plug the printer in, and download the HP app to your phone. Connect to your network and add the printer. The printer's footprint is compact, small enough to fit on a letter-sized file cabinet. The printer requires enough clearance to open the back panel (if the printer jams) and the front panel (to load toner cartridges). When I first set up the printer, I placed it on a thin, non-skid pad to protect my furniture. I kept receiving the empty paper tray warning even when there was plenty of paper in tray. Removing the non-skid pad solved the problem; the paper tray must click in place to work properly. This LaserJet accepts many sizes of paper, from small photo paper to A4 and US Legal paper. It does not print oversized documents or photos. The two paper trays include a single-sheet feed and a pull-out tray you can load for multiple-sheet documents. Pros: ▪ Toner cartridges are factory-installed ▪ Small footprint ▪ Fast prints in color or all black ▪ Sharp printing and bright colors ▪ Network sharing ▪ Scan at 300, 400, or 600 dots/inch ▪ Scan to email, computer, USB drive ▪ Scan output to several document types—jpg, pdf, and more. ▪ Copy both sides of ID cards ▪ Two paper trays ▪ Prints 1- and 2-sided documents ▪ USB-A port on the front, under the display panel Cons: ▪ High cost of replacement toner cartridges ▪ Uneven printing of solid, colored areas ▪ Colors are darker than for same document printed on inkjet printer The HP LaserJet Pro MFP 3301is a solid multifunction printer that will work well for home offices and small businesses.

The HP Color LaserJet Pro MFP 3301 sdw is a laser print that will service many of your small business needs. It has various ways of connecting the printer to your devices. You can connect via WiFi, Ethernet, USB, Desktop app, and Mobile App. The printer comes well packaged and the instructions for unpacking the device and getting it setup is very easy to understand. The printer is quite heavy, so it may take two people to carry it to the location where you will be setting it up. The color toner cartridges come pre-installed in the printer. You don’t have to worry about unpacking toner cartridges or trying to install them. They’re already in the printer and ready to go. If you ever have to change the toner cartridges it is quite easy to do. It’s probably one of the best designs for changing toner cartridges. The paper tray has a nice design and it opens and closes with ease. It was super easy to get it up and running on my MacBook. Apple AirPrint makes it a breeze to setup and get going. I was able to unpack the printer, set it up on my Mac, and was printing in less than 10 minutes. I can’t say the same for my Windows laptop. It took me well over 30 minutes to get it up and running. I kept getting error messages when trying to add it from the built in Windows and Scanners screen. I had to go to the HP website and download the desktop app to get it working. Even then I kept running into a few hiccups here and there. After further troubleshooting I was able to get it working fine. The print quality is superb for color prints and black & white prints. The print speed is quite fast. When printing documents it doesn’t take long for the printer to start printing the pages. Several seconds after the print job is done, there’s no more sound from the printer. This is great because some printers will have a fan that keeps going for several minutes, while the fans on this one cuts off in silence which I like. The flatbed scanner works the best for scanning documents. I’m not too impressed with the sheetfed scanner. Most of the print jobs from the sheetfed scanner come out crooked even when I make sure the pages are lined up straight. The printer also has a neat feature of being able to print notebook paper, graph paper, and sheet music. I’m not sure if I will use this feature too often, but it’s a nice added bonus. Overall, I’m pleased with what this printer can do for my small business needs.

We love this printer! It's fast and quality is great. Would definitely recommend for a small business. We print about 50 pages/day and use the scanner often.

This is my first HP printer. My first printer was a Canon which I have owned it for over 6 years is still in a good working condition but I wanted to upgrade the printer as there were some minor issues with the wireless connectivity. Since this printer supports dual band wi-fi connectivity and HP is known especially for its Printers I wanted to give this printer a try. Pros: 1. Excellent print quality 2. Excellent Print/Copy speed 25 ppm/cpm 3. Improved security with HP Wolf Pro security 4. Dual band wi-fi connectivity Cons: Only Con is that the Original HP Starter Cartridge provided with the printer could have been a bit bigger. Yield is only around 600 pages for Black and 500 pages for Color. Unboxing and first look - HP has done a great job in packing this printer intact. Since the printer weighs a little less than 38 lbs, it could be a little difficult for one person to lift the printer. It will be better to get help of an additional person if possible. Once the packaging was removed, I was surprised to see how compact the printer is. My Canon printer weighed around 44 lbs. So in fact HP has done a great job in making sure the Printer is not bulky both in terms of weight and dimensions. The Dimensions (H x W x D) are 13.44 in x 16.46 in x 16.5 inches. The printer comes with a Power cord, Original HP 218A starter TerraJet Toner Cartridges - Black, Cyan, Magenta and Yellow Screen - The screen is 4.3 inches (which is little smaller than my Canon printer which was 5 inches). Having said that its a little difficult to operate though the UI looks more stylish, cleaner and intuitive. Setup and Connectivity - Once we turn on the printer, we will be required to connect the printer to the internet using the Wifi or Ethernet or USB. Once connected I was prompted to update the Firmware. Overall it took between 5 to 10 min. Firmware can be updated anytime by clicking on Menu > Tools > Maintenance > Firmware and then click on Check button to check for the latest firmware and update it. It is advisable to upgrade the firmware whenever available as it will help HP to fix any issues or upgrade the security of the printer. The printer also supports dual band wi-fi connectivity with self reset. This is really a great value add for me (as I have had issues in the past with my Canon printer where more than 50% of the times I had issues with the connectivity and I had to either restart the printer or phone to make the printer work). I had no issues whatsoever in getting the printer to work seamlessly. I am really happy that HP has simply nailed the connectivity with the support for dual band wi-fi. We can connect to one of the following - HP Smart, Apple AirPrint, Mopria Print Service, Wi-Fi Direct or Ethernet Security - HP has equipped this printer with the HP Wolf Pro security. Original HP cartridges contains chips which are tamper-resistant, proprietary HP firmware which helps prevent modification by third parties after production and helps reduce the risk of malicious code entering the cartridge chip. Original HP office printer cartridges introduced since 2015 use smart card technology that allows a secure transaction between the printer and cartridge. HP uses Dynamic Security to authenticate Original HP Cartridges and help prevent the potential introduction of security vulnerabilities through counterfeit or cartridges with non-HP chips that may come with potential risks. This is great feature and reminds that HP does not compromise on security which matters the most as most of us print or scan or copy very confidential documents which cannot be compromised at any time. Paper Handling - Input - 250 sheets, Output - 100 sheets, ADF(Automatic Document Feeder) - 50 sheets Supported Paper Sizes - Letter; Legal; Executive; Oficio 8.5 x 13; 4 x 6 in; 5 x 8 in; Envelope #10; Envelope Monarch Copying features - Resolution - Upto 600 x 600 Speed - Up to 25 cpm # of copies - 999 Reduce/Enlarge settings - 25 to 400% Printing features - Resolution - Upto 600 x 600 (For both Color and Black) Speed - Color - 25 ppm, Black - 26 ppm First page out - Under 11 seconds File format supported - JPEG, PDF, TIFF, PDF/A Scanning features - Duplex Scanning - No (Best Buy needs to correct it on the website as it is mentioned as Yes) Resolution - Flatbed - Upto 1200 x 1200, Upto 300 x 300 (Automatic Document Feeder) Speed - A4 (BW - 19 ppm, Color - 8 ppm), Letter (BW - 20 ppm, Color - 9 ppm) Type - Flatbed, Sheetfed Format - JPEG, PDF, TIFF, PDF/A Power consumption - Printing - 416 watts Ready - 7.6 watts Sleep - 0.95 watts Cartridges options (Types, # of pages and price): HP has provided the Original HP 218A Starter Toner cartridges which will be able to print upto 600 pages for Black and 500 pages for individual colors. This is not even half the size of the Standard 218A refill cartridges. Not sure why HP cannot provide the standard cartridges instead of the starter toner cartridges. Standard Cartridges: HP 218A Black (~1,300 pages) - 68$ HP 218A Cyan (~1,200 pages) - 81$ HP 218A Yellow (~1,200 pages) - 81$ HP 218A Magenta (~1,200 pages) - 81$ High Yield Cartridges: HP 218X High Yield Black (~3,200 pages) - 99$ HP 218X High Yield Cyan (~2,500 pages) - 116$ HP 218X High Yield Yellow (~2,500pages) - 116$ HP 218X High Yield Magenta (~2,500 pages) - 116$ Note - Its important to note that making use of Non-HP cartridges may make the printer unusable. Verdict - Except for the starter cartridge size, the printer itself has lots of features like Compactness, excellent printing quality, excellent speed and advanced security which makes this printer a complete all-in-one Laser printer that will make the day to day activities a real smooth sail.

I love this printer. It is quite easy and very efficient. The quality is perfect for my home and small business.

Summer season is upon us and it is time to crank out the invites and special event notices. This does a great job of getting my messages out there in full color. Here are my thoughts on this printer. Good: 1. duplex printing on long or short side 2. black and white, and color print at about same speed 3. decent paper tray capacity with easy to move guides 4. scan, copy, and USB printing as well as regular printing are available 5. easy to take out and replace toner with slide out drawer 6. wireless, bluetooth, usb, and network connections can be used (but USB and network do not work at same time. it is either of them, but not both) 7. once it getting printing, it is consistent and smooth. 8. color saturation is good, but not 100% accurate to screen. Bad: 1. HP makes you go online to get most of the drivers, which means if it looses connection, you will have nice paperweight when it cannot get to their servers 2. first print is slow. took me about 20-25 seconds to get first page. 3. prints slow when doing duplex. it does not do it internally, as it will place paper in output tray and suck it back in, before flipping it around. So do not expect to print many 2 sided docs very quickly 4. toner is expensive (more new models are), even for a toner that is already on the market for a little while. 5. requires a chip on the toner, so if you see a great deal on chipless ones, DO NOT GET THEM. they will not work. Unless you want to peel off the chip on your old one and try not to damage it placing it on the new toner. 6. it is slightly louder than the other ones I have when it comes to printing and calibration cycles. 7. Requires a admin or user pin to get into advanced settings. What is the PIN? who knows. It is not in the manual and it is hard to find online. I would still consider this a good printer for my needs, but given the choice I would do more research on it before committing to it.