Customer Ratings & Reviews

Great quality and its too light!! Although I though the battery will be better, its not bad.

Absolutely love it. It fulfills all my needs and more

My husband loves his new Surface Pro! It's exactly what he was looking for.

Excellent service. Good product. I like it so much

I have had an old surface for the past 5 years. it is great and for that reason I am happy to have the latest version.

I did not realize that this CPU does not work with lots of different software since it is not AMD or Intel. So even though I was running MS Win 11 Pro on this device, I couldn't install on this PC. I spent two weeks trying to install until I stumbled on this fact while trying a workaround using docker. I am now trying to get this returned to best buy even though I am passed its return time, which must be only 2 weeks. Same on Best Buy for such a short return window and Microsoft for not warning people. I have I can return this and get a credit for my $500 MS Support charge.

I'm a repeat Surface Pro buyer - this is my 4th. I have loved them all but do not like the way this one has the USB port moved to the left side. I can't use a Bluetooth mouse due to Bluetooth interference and I'm right-handed so need the USB port on the right to avoid the mouse cable and the power cable getting tangled up every time I set the Surface down and then come back and pick it up. Ideally there would be one USB port on each side for both left and right handed people.

Bought this for my son to use in college and he absolutely LOVES IT!

Awesome product. Feel and touch are superb. I feel it's way better than an ipad. Just great overall.

The Surface has always been top tier to me. This is my 4th model and the only disappointment is the removal of the micro SD cart slot.

So far so good. Functionality is good, it was easy to set up.

GREAT COMPUTER AND PRICE - LIGHTWEIGHT AND EASY TO USE.

Very happy with the purchase of the Microsoft Surface Pro - Copilot.

This product is beautiful, functional and was everything I wanted in a laptop AND tablet. The display is bright, speed amazing, keyboard smooth/nicely designed for quick typing, and on keyboard pen charging was a dream come true. That being said, it is severely prone to hardware issues. In the year I have had the device I have had it serviced 4 times for the same overheating/blue screen/bootable operating system issue with no relief or "eligibility" for replacement. Overall, a great design but NOT durable and NOT worth the $1000+ just to replace in less than 1 year. Do better Microsoft.

Best product for the price from Microsoft. Purchase it for daily usage. So much for the price.

Do not, I repeat, do not purchase this product! I have been a surface pro user for quite some time now, and I was excited to purchase the 11. I was saddened to find out that the snapdragon x processor is an arm64 processor. This is a new technology. Long story, the processor is missing the plug and play service. It will not download printer drivers. Please feel free search arm64 processor and printer drivers. I returned it to the store :(.

I am very happy with this purchase... recommend every one...

Awesome product, Awesome service, love Best Buy! I got everything I was looking for! Never think of going anywhere else!

Do not buy this. Yes, it is "nice," but USELESS. With the new systems it won't connect to any other devices, not even basic mice, and seems to be absolutely incompatible with everything. This is the biggest mistake purchase I've ever made and I highly highly recommend looking into something else. Even if it is listed as compatible with another type of device, I guarantee it is not. I'm an illustrator and got this for my work and now cannot use any mice I have tried, cannot use my nice Epson V600 flatbed scanner to scan my work, cannot connect to any printers, nothing. I even had my family, who all work in IT, take several long hard looks at it to try to get it to pair with anything and none of them could make it work either. Phenomenally upsetting waste of money. Don't do it. If you do make the mistake of getting it, make sure to immediately try to pair it with anything you might want to use so that at least you can return it within the return window.

Light weight, increased speed, and when charged, computer operates for a full workday or more.