Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 747 reviews
(747 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers express satisfaction with the Luxe Café Premier Series 3-in-1 Espresso, Coffee, and Cold Brew Machine, highlighting its ease of use and the quality of coffee it produces. The all-in-one machine is praised for its overall performance, built-in grinder, and sleek design. While some find the size a bit large for their counter, and others wish for temperature adjustability, the positive aspects appear to outweigh these concerns.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
MY FAVORITE COFFEE MACHINE EVER
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first time I saw it, I fell in love. I couldn't get any other better than this NINJA Coffee Machine. It looks perfect in my kitchen. Another NINJA Appliance worthy. The Barista assistant and Hands Free Frother is the best.
I would recommend this to a friendRated 5 out of 5 stars
Craft Coffee at Home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend this machine if you like to get creative with your coffee. Yes it can make your standard drip coffee, but the espresso function is the go to.
I would recommend this to a friendRated 5 out of 5 stars
Review is about delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't used it yet. But, for $10 I added the 'deliver today' option. It was so refreshing to receive a package that didn't look like it had been runover by a forklift. Thanks whoever you are :)
I would recommend this to a friendRated 5 out of 5 stars
Coffee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing machine! You really can make so many different drinks easily.
I would recommend this to a friendRated 5 out of 5 stars
Just buy it! Your going to love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once you figure out how to reduce the strength of the coffee? This machine is an absolute must!!! We love ALL of the features and it’s an amazing machine!
I would recommend this to a friendRated 4 out of 5 stars
Good but could be better
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Ninja Deluxe coffee maker delivers excellent coffee extraction, which I really enjoy. However, it wastes a lot of water, doesn’t allow me to heat my coffee or milk further, and lacks a hot water dispenser. While it performs well in brewing, these limitations affect its overall convenience.
I would recommend this to a friendRated 2 out of 5 stars
Broken in less than 3 weeks.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a happy customer right now. Cup of coffee currently giving me 10oz instead of 14oz that I have it set on. Called ninja, did some trouble shooting n still same results. I will be returning machine and swapping it out. Wasting coffee beans while trying to fix it. Coffee beans are not cheap. Have only had coffee maker for about 3 weeks.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Yehia,
Thank you for taking the time to share your feedback. We understand how frustrating this situation must be, especially when the coffee maker isn’t dispensing the selected brew size and troubleshooting hasn’t resolved the issue. This certainly isn’t the experience we want our customers to have, particularly with a new unit. If you still have the machine, we’d really like the opportunity to explore all available options with you. Please contact our customer service team at 1‑800‑365‑0135, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, and we’ll do everything we can to make this right. Our Ninja team can review the issue in detail and help determine the best path forward.
Kind Regards,
Ninja Kitchen
Rated 4 out of 5 stars
A Luxury Barista at Home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A wholesome Coffee Machine you never knew you wanted to have at home. Coffee Making is so much fun now that I haven't been to a Starbucks since I bought my own.
I would recommend this to a friendRated 5 out of 5 stars
Ninja Luxe Cafe 3 in 1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product would recommend, Price is high but definitely a quality item.
I would recommend this to a friendRated 5 out of 5 stars
First time espresso owner
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Espresso machine ever. Works as described. Only thing is the plastic pieces break easy and had to do a warranty for it
I would recommend this to a friendRated 3 out of 5 stars
Ninja luxe 3x1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Machine has an issue with the foaming machine. Ninja replaced it but i had the same issue a few months later
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Javier,
Thank you for your feedback. We’re truly disappointed to hear you experienced repeated issues with the foaming function, even after the unit was replaced this isn’t our usual standard, and we completely understand how frustrating that must feel. We value your honesty and appreciate you sharing this with us. If you still have the unit, please contact our customer service team at 1-800-365-0135, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, and we’ll do everything we can to make this right. We hope we’re able to restore your confidence and that you decide to choose us again in the future.
Kind Regards,
Ninja Kitchen
Rated 5 out of 5 stars
Amazing espresso machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product I like it. It is great, we use it two to three times a day. It makes several types of coffee, as if it were magic. I highly recommend it.
I would recommend this to a friendRated 5 out of 5 stars
Enjoy coffee your way
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I am loving this thing. I hope it last for a good while. I only wish it had a dedicated hot water option.
I would recommend this to a friendRated 5 out of 5 stars
Best of the Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is a BEAST! We use it daily for all our coffee and espresso needs and the quality blows away our previous Breville maker.
I would recommend this to a friendRated 5 out of 5 stars
Perfect for any coffee consumer.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptional. Ninja is a quality company that produces quality products. This is no exception. This product does its job quickly and perfectly.
I would recommend this to a friendRated 2 out of 5 stars
Nice machine with issues.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine is okay, but I think Ninja needs better quality control. The temperature is inconsistent—sometimes the espresso is hot, while other times it’s just warm. The features are a pro, but the intermittent issues with the machine are a con. I may end up returning to my previous machine, which was consistently reliable. I’ll test it for a few more days; if the issues persist, I’ll return it.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Example 2
Hello,
Thank you for taking the time to provide your feedback.
Something doesn’t seem quite right about how your Ninja - Luxe Café Premier Series 3-in-1 Espresso-ES601 is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-800-365-0135 so we can help with this.
Kind regards,
Ninja Kitchen
Rated 5 out of 5 stars
Best Coffee Machine I’ve used
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best purchases I’ve made in a while. Definitely worth your money.
I would recommend this to a friendRated 5 out of 5 stars
Ninja Luxe Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and versatile device, given to the wife for Christmas. It was packaged very well, with *three* manuals.
I would recommend this to a friendRated 5 out of 5 stars
My coffee maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m in love with it I highly recommend it love my coffee in the mornings
I would recommend this to a friendRated 5 out of 5 stars
Definitely buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent coffee maker for both normal coffee and espresso drinks. Works well.
I would recommend this to a friend
















