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Customer Ratings & Reviews

$599.99

Customer reviews

Rating 4.7 out of 5 stars with 364 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.9 out of 5 stars

  • Maneuverability

    Rating 4.8 out of 5 stars

  • Ease of Assembly

    Rating 4.9 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the PowerDetect Upright Vacuum's strong suction power and overall performance, which speeds up cleaning. Users also appreciate its maneuverability, effectiveness in removing pet hair, and helpful light features. However, some customers find the vacuum to be heavy, and a few find the dustbin size cumbersome. A few customers commented that the noise level was acceptable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-364 of 364 reviews
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent function and ease of use

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used several shark products and found them quite reliable. The powerdetect upright vacuum was well packaged and easy to assemble by my wife. The vacuum is lightweight and easy to push- it almost has a self propelled feel to it. The wand of the vacuum hooks into the canister and must be removed to attach the two attachments. With the wand being used separately, the canister has a handle that makes it easy to move with you. I was surprised how much dust was removed from the floors and rugs. I did not use the odor detector as it is perfume which aggravates our allergies. The vacuum works great without the odor detector. I find the odor detector somewhat of a gimmick. This is a high end vacuum and the odor detector seems an attempt to sell refills rather than a well thought out feature. The vacuum has a true HEPA filter and a five year warranty. It works well on hardwood floors as well as wool and synthetic rugs. It is effective on edges and overall makes vacuuming less of a chore.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 2 out of 5 stars

    It did the job of vacuuming

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum is heavy. Lots of pieces to put together. Once detached from the base to carry and use to vacuum stairs, it feels awkward, heavy and clunky. It’s uncomfortable to vacuum stairs as the vacuum tios over and the attachment pulls. It did it’s kind by pulling up dirt/dust out of the carpeting in all 6 rooms and an area rug, but it also left line impressions from the wheels on the base which I didn’t appreciate. Emptying the contents was easy and has a top and bottom release to empty from both ends when it doesn’t all empty from one side. The buttons on the handle are too sensitive and would switch modes to hardwood floors back to carpet etc. I did like the lights and that it got close to the carpeting near the walls but it also pulled and banged against the walls and turned rather quickly when trying to turn in an angle, so that made it undesirable. It seemed I didn’t have as much control of the vacuum as I would have wanted. The weight also made it undesirable and made my hand ache from using it. My experience was just that it was a vacuum and I wasn’t impressed.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're sorry to hear that you aren't happy with your PowerDetect vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Working great so far!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it a few days but it seems to be working very well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I hesitate to buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 2 similar Shark vaccums. They work well at first but do not last vey long. They stop picking up from the power head usually just after warranty was up. They were 250.00 - 300.00 so they were not cheap. In need of another but will think twice before buying another one!

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that your AZ4002 and other unit stopped picking up. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
      Kind regards,
      Shark Clean