Customer Ratings & Reviews
- Model:
- AZ4002
- |
- SKU:
- 6583547
Customer reviews
Rating 4.7 out of 5 stars with 364 reviews
(364 customer reviews)Rating by feature
- Cleaning Quality4.9
Rating 4.9 out of 5 stars
- Maneuverability4.8
Rating 4.8 out of 5 stars
- Ease of Assembly4.9
Rating 4.9 out of 5 stars
to a friend
Customers are saying
Customers express satisfaction with the PowerDetect Upright Vacuum's strong suction power and overall performance, which speeds up cleaning. Users also appreciate its maneuverability, effectiveness in removing pet hair, and helpful light features. However, some customers find the vacuum to be heavy, and a few find the dustbin size cumbersome. A few customers commented that the noise level was acceptable.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Excellent function and ease of use
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used several shark products and found them quite reliable. The powerdetect upright vacuum was well packaged and easy to assemble by my wife. The vacuum is lightweight and easy to push- it almost has a self propelled feel to it. The wand of the vacuum hooks into the canister and must be removed to attach the two attachments. With the wand being used separately, the canister has a handle that makes it easy to move with you. I was surprised how much dust was removed from the floors and rugs. I did not use the odor detector as it is perfume which aggravates our allergies. The vacuum works great without the odor detector. I find the odor detector somewhat of a gimmick. This is a high end vacuum and the odor detector seems an attempt to sell refills rather than a well thought out feature. The vacuum has a true HEPA filter and a five year warranty. It works well on hardwood floors as well as wool and synthetic rugs. It is effective on edges and overall makes vacuuming less of a chore.
I would recommend this to a friendRated 2 out of 5 stars
It did the job of vacuuming
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuum is heavy. Lots of pieces to put together. Once detached from the base to carry and use to vacuum stairs, it feels awkward, heavy and clunky. It’s uncomfortable to vacuum stairs as the vacuum tios over and the attachment pulls. It did it’s kind by pulling up dirt/dust out of the carpeting in all 6 rooms and an area rug, but it also left line impressions from the wheels on the base which I didn’t appreciate. Emptying the contents was easy and has a top and bottom release to empty from both ends when it doesn’t all empty from one side. The buttons on the handle are too sensitive and would switch modes to hardwood floors back to carpet etc. I did like the lights and that it got close to the carpeting near the walls but it also pulled and banged against the walls and turned rather quickly when trying to turn in an angle, so that made it undesirable. It seemed I didn’t have as much control of the vacuum as I would have wanted. The weight also made it undesirable and made my hand ache from using it. My experience was just that it was a vacuum and I wasn’t impressed.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're sorry to hear that you aren't happy with your PowerDetect vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Working great so far!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only had it a few days but it seems to be working very well.
I would recommend this to a friendRated 2 out of 5 stars
I hesitate to buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had 2 similar Shark vaccums. They work well at first but do not last vey long. They stop picking up from the power head usually just after warranty was up. They were 250.00 - 300.00 so they were not cheap. In need of another but will think twice before buying another one!
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that your AZ4002 and other unit stopped picking up. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean




















