Customer Ratings & Reviews
- Model:
- AZ4002
- |
- SKU:
- 6583547
Customer reviews
Rating 4.8 out of 5 stars with 151 reviews
(151 customer reviews)Rating by feature
- Cleaning Quality5.0
Rating 5.0 out of 5 stars
- Maneuverability4.8
Rating 4.8 out of 5 stars
- Ease of Assembly4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers find value in the PowerDetect Upright Vacuum's impressive suction power and ease of use, frequently praising its effective pet hair removal and self-cleaning brushroll. The convenient XL dustcup and helpful attachments are also highlighted as positive features. However, some customers note that the vacuum's weight may be a drawback for some users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Suction power
Rated 4 out of 5 stars
Shark Powerdetect blew me away!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ll avoid the cliché’s about how much this vacuum sucks. It actually does an amazing job when it comes to cleaning up on multiple surfaces. My house has linoleum tiling as well as area rugs for my old dog. Needless to say the hair gets everywhere! This vacuum makes moving around the house to get all that hair cleaned up so much quicker and more efficient. The suction power gets deep into the rugs to get the hair and dirt that gets ground in from repeated foot traffic and the added boost helps when moving into areas where I didn’t even think were that dirty! I love the fact that it has the ability to sense when you are next to walls and it adjusts to focus on that side to get all those corners so I don’t have to go back over them with again with a different attachment. It has multiple different configurations for use from a long wand, to a short handle to a carry around mode. Making it useful in so many different situations. I’m starting to sound like a commercial. lol! The only thing I didn’t like about it was that when using it on my area rugs the suction sometimes was too much and the sensor for the variable power would get confused at the edges of the rug, and it would end up sucking up the corners of the rugs forcing me to have to pull it out. Thankfully they don’t have tassels, but if you do have area rugs with tassels be wary. Otherwise this vacuum is top notch. The only reason it’s not 5 stars is the variable suction can sometimes be a little too much on area rugs. That’s it.
I would recommend this to a friend - Pros mentioned:Suction power
Rated 5 out of 5 stars
Extreme Suction/Easy on the ears
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is our 3rd Shark vac, but their first upright model that we’ve tried. I prefer using an upright on our upstairs carpeting, vs. using our robot vac or our older competing-brand upright which was beginning to show its age. We’ve been very pleased with our other 2 Shark vacs, and this PowerDetect model doesn’t disappoint. Here are a few things I like so far after using the PowerDetect for a week: - Out of the box: It’s very easy to set up. No tools needed. Just a half dozen-or-so steps to click components into place, and it’s ready to use. I also like the deep purple (eggplant) color with black & light green accents. - Low noise: This was the biggest surprise. It actually has an easy-on-the-ears, low-frequency roar vs. the annoying high-pitched whine of our high-end, expensive, famous-brand upright. Not having to insert earplugs or wear noise-canceling headphones while vacuuming was a refreshing change. Even when this Shark revs up into “boost” mode, it’s not too loud. - Lighting: There are bright white LED lights on the front of the vac that stay illuminated. In addition, when you approach a wall, the side lights turn on until you move away. There’s also a light on the handle that illuminates when you remove the wand from the base. - Maneuvering: My older upright ball-roller vac was light & easy to maneuver, so I wasn’t sure if this heavier Shark would be as easy to wield. This Shark weighs in at about 17.5 lbs., but to my delight it has a bit of self-propulsion action, not unlike my mower. So, it requires very little effort to push with just a bit more effort to pull back towards you, making it much easier to handle than I’d anticipated. Since vacuuming is a chore that I often procrastinate over, at least I can expend less energy accomplishing the task now. - Suction Power: Excellent! This vac has more suction power than any vac we’ve ever had. We had just vacuumed a few days earlier with our old upright. We were shocked to see how much more dust & debris this Shark picked up on its first pass. - Sensors galore: This machine is amazing. It changes suction power when it detects that you’re moving from carpet to hard flooring or tile. It also senses when it’s rolling over heavier debris which triggers a power boost. It senses when you approach an edge or wall & activates both additional suction power as well as helpful side-lighting. It also senses the direction in which you’re vacuuming & automatically changes the suction direction to forward or reverse for maximum pull. I didn’t mention all the features but, overall, this is the best upright vac we’ve ever owned. Kudos to Shark! They really thought of almost everything with this PowerDetect model.
I would recommend this to a friend - Pros mentioned:Odor neutralizer
Rated 5 out of 5 stars
Bigger than Expected
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In the box is the vacuum with 3 attachments and a scent pod and an owners guide. First impression, this vacuum is very bulky and bigger compared to my previous older shark vacuum. Although it is bigger, the vacuum does move itself and you just guide it where it needs to go. Also, when you take the base off, that part is light. Please note, in my home, I own a previous shark vacuum that is probably at least 3-4 years old. I have linoleum in the kitchen, an area run in the hallway leading to the bedrooms and a rug in the bathroom. The rest of the house is laminate hardwood. Downstairs is concrete flooring that is covered with area rugs in high traffic areas. Installation - The installation literally took less than five minutes and was pretty self explanatory. If you have a previous shark vacuum, it will snap together pretty much the same way and if you don’t the owners manual will lead the way. Auto Detector Feature for types of flooring and dirt - I found this feature to be helpful somewhat but on one of my rugs, it detected it to be a thick rug instead of thin, so I had to fight the vacuum off of the rug to change the setting and vacuum properly. Otherwise, everywhere else in the house it worked pretty good. The auto detect for the dirt is great too. I had a few dirt areas that I wasn’t aware of and the light from the vacuum and with the detect feature I was able to see the dirt and release the hose and suck up the hard to reach spot under the table. Attachments - With this particular vacuum, I received the pet multi-tool, the anti-allergen dust brush and the duster crevice tool and with the vacuum and the each attachment, I am embarrassed to say that I had to dump my dust cup twice and clean it out. My home does have a lot of high traffic in certain areas, so I am thinking I need to vacuum and dust a little more often. Odor Neutralizer Technology - This feature, I love! The vacuum comes with one pod that you load into the vacuum. You can turn it down for a little scent or up for a lot of scent. In my household, it will definitely be turned down because of scent sensitivity but I do love the smell of the scent that comes with the vacuum. Overall, I am pleasantly pleased with this shark vacuum and I would hands down purchase again! I would also recommend to friends and family.
I would recommend this to a friend - Pros mentioned:Suction power
Rated 5 out of 5 stars
Nice upgrade
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having owned previous vacuums from this brand I had a good amount of expectations when I opted in to the review. Taking it out of the box and assembly was a snap and all the normal attachments are present. The aroma feature is nice and it seems they have upgraded it from my last vacuum. I leave it on the lowest setting and it does a good job of leaving the carpet smelling fresh. The controls are all digital so when selecting settings, it takes an extra second but never has a hiccup. The automatic sensing front height does a pretty good job of getting it right. I only had to manually switch to carpet once, but that was on pretty shaggy carpet. The cord is of the typical length which should cover most houses. The LED light does a good job of showing the dirt and dog hair in the corners of the room. Detaching the hose to get under furniture and in the tightest corners is a breeze. The suction power seems stronger, which is a welcomed plus. Floors and carpets came out looking fantastic! This is a must buy if you are in the market for a vacuum.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellent function and ease of use
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used several shark products and found them quite reliable. The powerdetect upright vacuum was well packaged and easy to assemble by my wife. The vacuum is lightweight and easy to push- it almost has a self propelled feel to it. The wand of the vacuum hooks into the canister and must be removed to attach the two attachments. With the wand being used separately, the canister has a handle that makes it easy to move with you. I was surprised how much dust was removed from the floors and rugs. I did not use the odor detector as it is perfume which aggravates our allergies. The vacuum works great without the odor detector. I find the odor detector somewhat of a gimmick. This is a high end vacuum and the odor detector seems an attempt to sell refills rather than a well thought out feature. The vacuum has a true HEPA filter and a five year warranty. It works well on hardwood floors as well as wool and synthetic rugs. It is effective on edges and overall makes vacuuming less of a chore.
I would recommend this to a friend - Pros mentioned:Odor neutralizer
Rated 4 out of 5 stars
Awesome vaccum for a pet household!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Shark PowerDetect is an awesome vacuum that was able to suck up dog hair and dirt much better than my other vacuums. It just amazes me how much of my hairy friend's hair got vacuumed up. The pretty large canister was practically full after going over my 9x12 size rug. My other vacuums with much smaller canister wouldn't be full until after a few days of vacumming the entire house. The vacuum's floor detect automatically detects the type of floor its being used on but takes time for it to determine so I just basically set it manually instead. The vauum also is supposed to have self-cleaning brushroll to eliminate hair wrap. Although the vacuum design does a great job of not having hair wrapped up on the roller with the rubberized fins, the front soft roller still does get hair wrapped around it. But overall, it does a great job. I also really like the odor neutralizer that comes with the vacuum but over time it might make the operating cost of the vacuum much higher than need be. So, once the odor neutralizer loses its affectiveness, I'll most likely not replace it.
I would recommend this to a friend - Cons mentioned:Weight
Rated 2 out of 5 stars
It did the job of vacuuming
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuum is heavy. Lots of pieces to put together. Once detached from the base to carry and use to vacuum stairs, it feels awkward, heavy and clunky. It’s uncomfortable to vacuum stairs as the vacuum tios over and the attachment pulls. It did it’s kind by pulling up dirt/dust out of the carpeting in all 6 rooms and an area rug, but it also left line impressions from the wheels on the base which I didn’t appreciate. Emptying the contents was easy and has a top and bottom release to empty from both ends when it doesn’t all empty from one side. The buttons on the handle are too sensitive and would switch modes to hardwood floors back to carpet etc. I did like the lights and that it got close to the carpeting near the walls but it also pulled and banged against the walls and turned rather quickly when trying to turn in an angle, so that made it undesirable. It seemed I didn’t have as much control of the vacuum as I would have wanted. The weight also made it undesirable and made my hand ache from using it. My experience was just that it was a vacuum and I wasn’t impressed.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're sorry to hear that you aren't happy with your PowerDetect vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
- Pros mentioned:Suction power
Rated 3 out of 5 stars
Honestly, Not my favorite
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good suction, long cord and quiet. However, will suck up everything, including drapes, shoe laces and light rugs on hard surfaces w auto sensors on. Unnecessarily difficult when vacumming large sofa. Cord location on vacuum in awkward location. Attachments easily fall off vacuum. If I had to do again, I would have bought a less expensive model.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review for the Shark PowerDetect Upright Vacuum.
We're very sorry to hear that you aren't satisfied with the vacuum's cleaning performance. We will certainly share your feedback with our relevant teams for consideration and improvements to the designs of the cord, suction power, and attachments for future products.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Brenny
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A bit heavy. However its performance is superb. I am so glad I made the choice to purchase this one. Very nice job!!
I would recommend this to a friendRated 5 out of 5 stars
Working great so far!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only had it a few days but it seems to be working very well.
I would recommend this to a friendRated 2 out of 5 stars
I hesitate to buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had 2 similar Shark vaccums. They work well at first but do not last vey long. They stop picking up from the power head usually just after warranty was up. They were 250.00 - 300.00 so they were not cheap. In need of another but will think twice before buying another one!
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that your AZ4002 and other unit stopped picking up. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean