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Your price for this item is $1,299.99

Customer reviews

Rating 4 out of 5 stars with 4 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-4 of 4 reviews
  • Rated 3 out of 5 stars

    Beautiful OLED, Battery issues and Crashed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful screen and love the OLED. Screen size is also a great selling point. Co-Pilot was excellent but I really did like getting use to a touch screen for my laptop but not a deal breaker. Computer crashed already once with some random battery issue. Looks like an update was in progress but I wasn’t restarting or doing anything that I approved to update and restart/power off the computer. Just did it on its own. Mind you this was only the second time I was using the computer so very odd. The battery was at 100% so I took the battery plug out and was using. Then all of a sudden it wouldn’t do anything and was stuck at a screen saying battery failure and requested to have the battery plugged in. Finally it fixed itself but does worry me a bit. I have sixty days to decide if I’m going to keep this computer. That was not a good start

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Cheese318,

      We sincerely apologize for the battery error you've faced with the ASUS Vivobook S 15 Laptop and for any inconvenience this may have caused you. To further investigate this problem, we recommend contacting our support team directly at https://www.asus.com/us/support/CallUs.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2412038983-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Cons mentioned:
    Frequent updates, Loud

    Rated 3 out of 5 stars

    GOOD BUT LOUD

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE TO RETURNED BECAUSE IT WAS SO LOUD. ALSO I HAD TO UPDATE MANY TIMES THE PROGRAMS.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Lev A,

      We sincerely apologize for the issues you've faced with the Vivobook and for the inconvenience caused. What you've experienced was not intentional or representative of our brand. We understand that you have returned the notebook, and we hope that you were able to obtain a functional replacement.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2412038983-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Fast, Intelligent

    Rated 5 out of 5 stars

    Best laptop ever had .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fastest, most intelligent Windows PC ever. Enjoy smooth multitasking. Excellent Laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good laptop.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the price. long battery life, light, good enough processor for streaming etc. only thing i would improve is the speaker location. being down firing isnt as good compared to side or top.

    I would recommend this to a friend