Customer Ratings & Reviews
- Model:
- IP3251
- |
- SKU:
- 6599390
Customer reviews
Rating 4.6 out of 5 stars with 515 reviews
(515 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the PowerDetect Clean & Empty Cordless Stick Vacuum for its strong suction power, good battery life, and ease of use. Many appreciate its lightweight design and the convenience of the auto-empty feature. However, some customers have noted the vacuum can be loud and a bit bulky, and a few feel the price is too high.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Says it’s fully charged but only lasts 5 minutes. I’ve only had this vacuum for 5 months and it has not been used that often
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Crystal,
Thank you for taking the time to leave a review on our product.
We're sorry to hear that you are experiencing some difficulties while vacuuming. We understand how this can be frustrating for you, and we sincerely apologize.
We’d love the opportunity to make this right. Please reach out to our customer service team at 1-855-427-5127 so we can review the vacuum and explore possible solutions together. We are open Monday through Friday, 9 a.m.-9 p.m. ET, and Saturday, 9 a.m.-6 p.m. ET.
Kind Regards,
Shark Clean
Rated 5 out of 5 stars
Vaccum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing vaccum. If you are thinking about buying one. Do it you wont regret it.
I would recommend this to a friendRated 3 out of 5 stars
Not worth the money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could be better the battery goes quick, and the little brush gets plugged with hair and won’t spin.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Makenzie,
Thank you for taking the time to leave a review on our Shark PowerDetect Cordless Vacuum.
We're sorry to hear of your disappointment with the battery on your vacuum and the clogging of the brushroll. We will relay your sentiments to our designated team for further consideration. Do note, the average runtime is around 70 minutes on a full charge. Should your unit happen fall outside of this time frame, don't hesitate to give us a call.
You can reach our team by phone at 1-855-427-5127, we'd be happy to look into this for you. We are open Monday through Friday, 9 a.m.-9 p.m. ET, and Saturday, 9 a.m.-6 p.m. ET.
Kind Regards,
Shark Clean
Rated 5 out of 5 stars
Great Vacuum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WOW! We love it. We love the fact that it is self cleaning and its maneuverability.
I would recommend this to a friendRated 5 out of 5 stars
Clean Floors
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent cleaning machine! Great for all floors and removal of dog fur.
I would recommend this to a friendRated 5 out of 5 stars
Great Vacuum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing vacuum and like the additional features and the quality of the product.
I would recommend this to a friendRated 5 out of 5 stars
Happy wife happy life
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the vacuum for my wife. She loves it. Compact portable, uses it every day.
I would recommend this to a friendRated 3 out of 5 stars
solid vacuum
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.solid wireless vacuum only complaint was the battery life as it did not nearly last as long as it said it did which made me return it
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Cameron,
Thank you for sharing your experience with the Shark PowerDetect Clean & Empty Cordless Stick Vacuum. We're glad to hear you found it to be a solid performer, though we’re sorry the battery life didn’t meet your expectations.
Battery performance can vary based on settings and floor types, but we understand how important it is for cordless vacuums to deliver the runtime you need. Your feedback is appreciated and will be passed along to our product team as we continue refining future designs.
If you’d ever like help finding a model better suited to your cleaning needs, feel free to reach out to us at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 4 out of 5 stars
brush attachment issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does a good job. The brush attachment does not work well especially on the carpeted areas.
I would recommend this to a friendRated 2 out of 5 stars
So many issues
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product and was never able to use it because the battery wouldn’t charge. I exchanged it for the same model at Best Buy, but the second unit gave me sensor errors after just one use (half a battery). Since this device has a dedicated sensor for vacuuming along corners, the poor-quality plastic scratches easily, which ends up scratching the sensor. This causes it to malfunction and fail to detect where it’s vacuuming, resulting in constant errors. The dock doesn’t properly empty the vacuum more than half the debris remains inside the device. As for the filters, expect to clean them after every single use, along with all the sensors. This product is definitely not practical it requires more effort than it saves.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello. Thank you for sharing your feedback with us. We are sorry to hear that your experience did not meet your expectations. Your input in valuable and help us improve our products and services. We will share your comments with the appropriate teams for review. If you need further assistance or wish to discuss your concerns, please contact our customer support team at 1-855-427-5127. Thank you again for your feedback. We look forward to providing you with a better experience in the future. Kind regards, Shark Clean
Rated 5 out of 5 stars
Compatible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great accessories easy to put together after unboxing
I would recommend this to a friendRated 3 out of 5 stars
Clogs frequently
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well first month then started getting clogged frequently. Battery doesmt last entire time to vacuum 900 square feet. Do not recommend if you have pets.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Jennifer,
Thank you for taking the time to leave a review.
We're so sorry to hear that your Shark PowerDetect is frecuently clogging. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 4 out of 5 stars
Cool Gadget not the vacuum for me
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved everything about the vacuum itself I did not like the docking station
No, I would not recommend this to a friend- Pros mentioned:Battery life, Overall performance, Suction power
Rated 5 out of 5 stars
Very Versatile with Impressive Suction
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Shark Power Detect is your answer for the best all in one vacuum. It's cordless, and has a run time of up to 70 minutes, based on the mode and debris encountered. It's extremely versatile. The vacuum head can be turned effortlessly at almost any angle needed without the user having to make any changes in your path. The low profile vacuum head fits under most furniture and even has an extra bend point in the middle of the stick to get deep under furniture and other objects so that manually moving everything in the room for a good clean is not necessary. The vacuum head also has lights on the front and back of the unit to easily spot debris in any area or lighting. The vacuum by itself is about 8lbs, and probably around 5lbs without the vacuum head. Making this very easy to cart around to use in different rooms, as well as vacuum your furniture and drapes. After I vacuum the floor, I just lift the unit up a little higher and pop it down on the couch. It works great at keeping the furniture clean and free of pet hair. It's just as easy to use this in the car with the different head attachments. The vacuum head has two rollers that work in unison to pull debris in and push it up into the stick. The vacuum head has a kind of comb that the front roller spins against to help keep strings and hair from winding around the roller. The comb actually works great, and it's easy to just wipe away the accumulated string and hair. There is also a set of flexible fins located on the bottom back half of the vacuum head to help keep debris from getting tossed around while vacuuming on harder surfaces. The fins also work to aid in capturing debris while vacuuming backwards. The PowerDetect has sensors inside the vacuum to detect debris. The lights on the unit (on the vacuum head and main display) turn more of a purple to indicate heavy debris and get white once no more debris is detected. There are also sensors around the vacuum head to determine hard floor surfaces vs carpets and rugs, and then adjust the rollers and suction accordingly. The side sensors on the vacuum head detect wall edges and increase the vacuuming force to help pull dirt away from the wall and edges into the unit. The suction is on par or better than most corded units. I actually pulled more debris from our rug with the IP3000 than our older corded upright. I used the corded unit first and then redid everything with the PowerDetect and was amazed that the PowerDetect still pulled additional dirt from the rug. The Dock works great and is easy to slide the vacuum into and out of. The dock comes with one Odor Neutralizer Puck that helps to keep the recirculated air smelling fresh and clean. The Puck can easily be changed as it's located on the top of the unit. When the vacuum is placed in the dock, it starts charging as well as empties the dust cup. You can turn off the auto empty feature if you don't want the noise at the time of docking the unit. The dock uses it's own vacuum suction to empty the dust cup, and then activates the Vacuum stick's suction power to shift the debris in the dust cup, and then reactivates it's own vacuum to grab the rest. The whole process is pretty quick at maybe 30 seconds and is very effective. The dock kinda compacts the debris so it makes a quick exit when it comes time to empty the unit. The dock can hold at least 10 times the debris held in the dust cup. Maintenance is pretty easy, especially as most of it is automatic, except for emptying the dock and cleaning the sponge filters. Overall, this vacuum works great and can easily be used in so many ways and locations. The best part is that it does so much on it's own with adjusting the suction power and rollers to grab as much debris as possible. It even changes the lighting colors to let you know if an area has been cleaned enough or if more vacuuming is needed. I am not only impressed with the vacuum's suction, but also the ease of use.
I would recommend this to a friend Rated 2 out of 5 stars
Not recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok for little messes. Definitely not for a main vacuum. Suction power isn't great.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Lindsey, thank you for sharing your experience with the PowerDetect. We’re glad to hear it works well for smaller cleanups, but we’re sorry the suction power hasn’t met your expectations for everyday cleaning. That’s certainly not the experience we want for our customers. If you’d like, we’d be happy to help with troubleshooting or tips to improve performance. Feel free to contact us at 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET). Kind regards, Shark Clean
- Pros mentioned:Battery life, Suction powerCons mentioned:Noise level
Rated 4 out of 5 stars
Big stick vac with even bigger cleaning power
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loaded with features, accessories, and cleaning modes, the Shark PowerDetect Clean & Empty Vacuum does it all and does it well. Shark’s latest stick vac wants to be your go-to choice to cover your whole home, and for the most part, it does just that. Right off the bat, you’ll notice the large dock for this IP3000 Series stick vac. While functioning as both an at-rest charging spot as well as an auto-empty station for your vac, I found it to be massive and difficult to find a permanent location for it that didn’t feel obtrusive. That being said, it does its job well and its size allows for storage of its many components. This cordless stick vacuum comes packed with every possible accessory you will need, with different nozzle types for every type of floor, wall, or ceiling surface. The handheld itself is a bit heavier than I expected for a stick vac. It is fairly large (mostly due to the size of its dirt compartment) with a rubberized grip for comfort while in use. It connects to a MultiFlex Wand for your main vacuum usage. This extension features a collapsible tube which allows it to fold down to get to hard to reach areas, something I found to be both an ingenious and an uneven feature. While it works in practice, I didn't really like having to bend down to various angles in order to utilize the feature. It is nice to have the option I suppose. Each accessory clicks into place and can be removed just as easily with a push of a button. And just as easy is emptying the bin automatically on the dock - simply securing the vacuum in place triggers the dock to begin emptying the vac’s contents into its dust bin. This lessens the need to constantly empty your vac into a trash can and thus shortens the task of cleaning overall. While this function is extremely loud, you do have the option to shut off the automatic dirt evacuation to significantly reduce the noise. The IP3000 handheld features a large display and sensible button placement that doesn’t get in the way during a cleaning session. It runs three different cleaning modes that can be manually triggered or automatically detected based on the surface environment the vacuum senses. These modes will directly affect the longevity of the vacuum battery; its display clearly indicates the battery charging information in use and on its charging stand, though I never had to deal with any low battery issues at all, even during whole-house cleaning sessions. With all the bells and whistles, highs and lows of this vac, what stands out the most and what you really care about is whether or not it does a good job picking up dirt. I can happily attest: the Shark PowerDetect is dirt’s bane. The suction power on the this thing grabs any and all dirt in its way. It intuitively switches modes when approaching walls, corners, and different surfaces. I especially appreciate how well it grabs dirt along the edges of wall trims. While most vacuums feel like they take several tries to pick up dirt near walls and edges, the IP3000 Series vacuum really does an amazing job sucking up the edge dirt and grime on the first pass-through. This standout performance puts the Shark PowerDetect Clean & Empty Vacuum on par with some of the more expensive vacuums in the market. While a little on the heavy side for a stick vac with a larger than usual footprint in your house, the Shark PowerDetect Clean & Empty vacuum overcomes these few shortcomings as a feature-filled, accessory-loaded product that provides a powerful, intuitive cleaning experience. If you have the room for it, this vacuum will definitely clean it.
I would recommend this to a friend Rated 1 out of 5 stars
Dont buy a Shark!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this vacuum in October 2024. We are 8 months in to owning it and it stopped working. Its less than a year old. We contacted Shark and they are sending a part, but we have to pay the shipping. It comes woth a 5 year parts and labor warranty. Nowhere in the warranty does it state that we would have to pay for shipping and they are saying we have to fix it ourselves. What happened to standing behind your product? Definitely do not recommend purchasing any shark product.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Jason,
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having trouble with your PowerDetect. We will absolutely share your feedback regarding the warranty policies with the relevant teams internally. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 3 out of 5 stars
Seriously! Adhesive instructions on the LED panel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Who puts adhesive instructions on the LED screen. Seriously now I got the leftovers of the adhesive on my screen. Ridiculous
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with the location of our adhesive instructions. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Shark Clean
- Cons mentioned:Size
Rated 2 out of 5 stars
Too bulky
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is super bulky and kind of clunky. I ended up returning it.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you weren't happy with your Shark PowerDetect, and returned it. We will absolutely share your thoughts on this Shark's design with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.
Kind regards,
Shark Clean
Rated 2 out of 5 stars
Good at first but has gotten worse over time
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is terribe after 5 months and the suction has gone down hill. Everytime i turn off the vacuum a pile of trash falls out.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're genuinely sorry to learn that your experience with your PowerDetect vacuum's battery life and suction has fallen short of your expectations. Your feedback is extremely valuable to us, and we appreciate the chance to improve. Please be assured that we will definitely pass on your feedback to the appropriate teams for future product development. If you require any assistance with your unit, please feel free to contact our team at 1-855-427-5127, and we'll be glad to help.
Kind regards,
Shark Clean


















