Customer Ratings & Reviews
- Model:
- NV360
- |
- SKU:
- 7775211
Customer reviews
Rating 4.6 out of 5 stars with 7955 reviews
(7,955 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Maneuverability4.5
Rating 4.5 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Navigator Lift-Away Deluxe Upright Vacuum highly for its strong suction, ease of use, and lightweight design. Many appreciate its performance, especially on carpets, and the power it delivers, along with the useful attachments. However, some customers have noted concerns regarding the cord length and the overall size of the vacuum.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Weight
Rated 3 out of 5 stars
Locks up!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a vac that was lighter weight and most reviews were good for this model. I would not recommend it. Suction is good but every time I use this, at some point the suction is so intense the vac suddenly comes to an abrupt,dragging halt. I then have to play around with it until the roller moves again. I will be looking for a different model/manufacter next time.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Marsha,
Thank you for taking the time to share your experience with the Shark Navigator Lift-Away Deluxe Upright Vacuum. While we’re glad to hear you found the suction performance strong, we’re sorry to hear about the interruptions you’ve experienced during use, especially with the roller stopping mid-clean.
That’s definitely not the convenience and ease we want our vacuums to deliver. We’d appreciate the opportunity to help resolve this—our team can walk through a few troubleshooting steps that may help prevent this from happening moving forward.
Please feel free to give us a call at 1-855-427-5127 so we can assist further.
Kind regards,
Shark Clean
- Pros mentioned:Carpet cleaning
Rated 5 out of 5 stars
Great vacuum and price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our Dyson failed after 3 years and we didn't want to pay that much for another vacuum. This vacuum cleans better at 1/4 of the price plus we can easily clean the furniture and carpeted stairs with the detachment feature - absolutely love it.
I would recommend this to a friend Rated 5 out of 5 stars
One of the best vacuums I have ever gotten
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was recommended a Shark by another user. They said it's great for pets and all floor types. I will never get another brand. My last Shark lasted over 4 years through hard use. I have 4 kids and a really hairy dog and this vacuum cleans with no problem. Only got a new because a simple locking pin that held the handle hose just mysteriously sheard off. Thank heavens I got the 5yr warranty
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Wonderful
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I may have just had the worst vacuums my whole life but this is the best one I’ve ever used. It’s lightweight, maneuverable, easy to assemble and take apart, easy to clean, and is a good price.
I would recommend this to a friend Rated 5 out of 5 stars
Elite Vacuum Cleaner
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is incredibly powerful! It didn't just clean the surface of my carpet but pulled out years of dirt from underneath. It even eliminated the musty smell in my house. Highly recommend!
I would recommend this to a friend- Pros mentioned:Suction, Weight
Rated 5 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Shark NV360 to replace an old vacuum and I just love it. The suction is unbelievable and has done a great job. It is also very lightweight which makes it easy to move around. I very much recommend this vacuum.
I would recommend this to a friend - Pros mentioned:Ease of use, Performance
Rated 5 out of 5 stars
New Office Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuum works very well. It is also easy to use and keep clean.
I would recommend this to a friend - Pros mentioned:Ease of use, Weight
Rated 5 out of 5 stars
Review of Shark Navigator upright vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is very light weight and easy to use. Especially handy is how it comes apart to be easily carried up and down staircases to vacuum or outside to vacuum my car, instead of lugging the entire device around.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Shark Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, this vacuum is amazing! My wife has previously bought other expensive vacuums (over $1,000) that performed just okay. However, this product is the best we've purchased and is very inexpensive.
I would recommend this to a friend - Pros mentioned:Carpet cleaning, Suction
Rated 5 out of 5 stars
good vaccum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.strong suction and easy to maneuver around. Carpet looks great after use and even does the wood and tile floors. Stairs are a little challenging but manageable.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great purchase!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving this vacuum! So much better than my previous vacuum that spend hundreds on.
I would recommend this to a friend - Pros mentioned:Ease of use, Weight
Rated 5 out of 5 stars
Great value
|Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great lightweight vacuum. It’s easy to use and clean.
I would recommend this to a friend - Pros mentioned:Carpet cleaning
Rated 5 out of 5 stars
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The perfect vacuum for our apartment. I love that it is bag less and easy to store away. It picks up on the carpet and bare floors with ease. Easy to steer and maneuver around corners. The price was a bargain as well.
I would recommend this to a friend - Pros mentioned:Carpet cleaning, Suction
Rated 5 out of 5 stars
excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i love this vacuum. it's light and easy to use and maneuver. I have nothing negative to say. it's got great suction and it cleans my carpet and hardwoods as well as all the cracks and crevices with the attachments.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great vacuum at a great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and easy to clean. My daughter has one,because see has worn out every other vacuum she has, including a Dyson. The 3 year warranty is a bonus.
I would recommend this to a friend - Pros mentioned:Ease of use, Suction
Rated 5 out of 5 stars
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to assemble, easy to use. Had to vacuum my house twice through because this vacuum picked up so much more than my previous vacuum (I did vacuum regularly, I promise). The portable option is great for heard to reach locations.
I would recommend this to a friend - Cons mentioned:Size
Rated 3 out of 5 stars
Shark
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sharks are great vacuums. However, i did notice this specific model is rather small. I ended up returning it and getting a bigger model that was only $50 more.
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Dessire,
Thank you for sharing your experience with us. We’re happy to hear that you were able to find a model that better suits your needs, and we hope it works great for you! If you’re enjoying your new vacuum, we’d truly appreciate it if you could share your experience with a five-star review and include some thoughts about how it works for you. Your feedback means a lot to us and helps other customers make informed decisions as we hope to remain a trusted brand in your home.
Kind regards,
Shark Clean NA
- Pros mentioned:Suction
Rated 5 out of 5 stars
Works great on carpet.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I took this vacuum specifically for carpet after using I was shocked seeing dirt collected by it as I didn't belief.I usually used to vacuum my carpet regularly so it was an eye opener.
I would recommend this to a friend - Pros mentioned:Ease of use, Suction
Rated 5 out of 5 stars
Love this vaccum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is great quality and well designed. They thought of everything. Easy to use lightweight, love the swivel action, under appliance attachment and ease of use on stairs and works great on hard floors to carpeted floors.
I would recommend this to a friend - Pros mentioned:Ease of use, Performance
Rated 5 out of 5 stars
Amazing Shark Vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is so easy to use and does such an amazing job. I love the Shark product!
I would recommend this to a friend









