Customer Ratings & Reviews

Excellent addition to my breville collection. Making tea is fast and fantastic.. Great decision on this purchase.

This item was expensive and it does its job very well on a daily basis. But what I noticed is there’s never chalk or calcium on the bottom. We always use filtered water and we always had chalk every several weeks. It was super hard to get rid of it. On this machine, there’s nothing. Looks absolutely like day one.Just look at the picture. I never used descale or vinegar.

Having previously purchased the same kettle many years ago. It finally gave out after 5 years! Purchased a different kind and absolutely hated it. Returned to this one and I will never buy a different one! Water is ready very quick! Different temperature settings are great for different kinds of tea! I used the previous one multiple times a day every single day and only after 5 years the lid stopped closing every time. I tried to fix it and broke it off. Otherwise it still boiled water! If you are looking for a great kettle this one is it!

We are extremely happy with the Breville BKE820XL electric kettle. It heats water incredibly fast, which is a huge time-saver, especially when we’re in a rush. The different temperature settings are a fantastic feature, allowing us to heat water to the perfect temperature for everything from tea to coffee to hot chocolate. The temperature control is precise and easy to use, which is a nice touch. The kettle itself is well-constructed and feels very durable, which is something we’ve come to expect from Breville products. We actually own several Breville appliances, and we’ve been consistently impressed with the quality and performance of each one. The only downside, as with many Breville products, is that they can be on the pricier side. However, for the quality and features, it’s worth the investment.

I bought this to replace a similarly priced KitchenAid kettle I've had for several years only because I also have the Breville Milk Café frother. My major complaint about the Breville is how hot the exterior of the kettle gets. You won't burn yourself, but you'll definitely notice if you accidentally touch it. The temperature hold feature isn't quite as long as I'm used to, and I always seem to be ready for another cup after it has already shut off. I also find the alert beep to be just a little too soft to notice sometimes. Everything about the Breville kettle looks and feels premium, but if I had to buy another kettle, I'd probably just go back to the one I had before since those at least go on sale.

My first experience with a Breville. All of the features I was looking for in an electric kettle. Several preset temperatures for making tea, warmer feature, fast to boil, solid construction. Only negative is that the pot gets hot, just hold it by the handle and you'll be fine. I was somewhat hesitant to buy after reading some online reviews but found that I didn't experience any of the problems that were mentioned. It was on sale for a great price too so buying was a no-brainer!

This is a great kettle but after 3 months the connection to the base was inconsistent. Will purchase another when back in stock. Love the option to heat water to specific temperatures.

This is our favorite kitchen appliances. Heats water very fast , love it. This is my second one, the first one I had used more than 7 years, and still worked nicely, but it is time to have a new one.

The Breville electric kettle is easy to use, durable and has all the settings you'll need to get your temperature just right. Although I mostly use the regular setting there are times when my green tea needs to be a little cooler than the full boil on the regular setting. It heats up fast, keeps the temperature steady so I don't have to pour my tea right after the water boils, and automatically shuts off. I like it a lot!

If you are looking to splurge a little on a tea kettle this is the one! First one purchased over 6 years ago until the lid stopped closing. Immediately went and bought the same one! Quick to boil water and the temperature control is great if you like to drink different teas! Over 6 years of use and used every single day about 5-6 times a day. Best kettle!

I bought two of these kettles. The temperature control for optimizing the water temp for tea, coffee and more.

I had some good kettles in the past but this one so far has to be the best. It’s quick at boiling water and the function buttons on the base have made this kettle top of my list. You can select the different temperatures depending on the tea which is very nice. Built with quality and price isn’t too bad either. Excellent kettle, well worth the money.

So far, I'm very happy with the kettle. It looks great, too. Others have mentioned the frequent beeps but the sound is not intrusive or annoying. Love being able to choose a temp setting for the different kinds of tea. I drink mostly green tea and the temp is perfect, low enough to keep the tender leaves from burning and hot enough for comfortable drinking.

It looks beautiful on my counter and can heat at different temperatures. Green tea and black tea require different temperatures for a quality cup. This offers that function. My son loves French press and this heats to boiling very quickly!

I love this kettle and it cooks water to different temperature. Great for Tea lover. Keep it in temperature for 20 mins. The reason I gave 4 stars was because the packing done by best buy was not acceptable. Good thing during the shipping process the kettle was not broken.

Heats water quickly. Lid opens leisurely and very smoothly when you hit the button on the handle. Auto shut-off working well. One quiet beep when you hit buttons on the base, and 3 quiet beeps when the desired temperature is reached. Also beeps once quietly when you take the kettle off the base or replace it on the base. The LED backlit buttons on the base look cool. Water level on the kettle is not backlit but is easy to read. Top of kettle has a clear lid made of plastic, which looks cool. Water heated in the kettle tastes normal (no metal or plastic taste).

Great pot, works fast and the beeping when water is at temp is super quiet and a nice touch.

This kettle brews hot water in varying degrees depending on the item (I.e. tea or coffee). It’s pretty quick and I’ve had no issues using it for the past few months.

This kettle is well made and performs as advertised. The settings on the unit base makes it a breeze to pick different temperatures. The unit is solid and well built and feels like it will last a long time with no issues.

You can’t beat the price and the kettle has different tempurature settings based on what you need. I would recommend using spring water vs. tap water to keep the water deposits to a minimum.