Customer Ratings & Reviews

The protection plan is worth what you pay for it. If they cannot fix the item, they replace it.

I love it so much it’s so easy and convenient for us

I love it so much it’s so easy and convenient for us

I love this tablet. I use it daily and my Grand-daughter uses it also and it works great and holds everything we use.

I love my kindle! It's so portable and easy to use. If you're an avid reader, but don't like having physical copies, this is for you!

Good protection tp have. Priced just right. You never know if it will be needed. Better to have it and not need it thsn toneed it and not have it..

The agent was very helpful with us getting a new tablet for our children. We were looking for something not to expensive or cheaply made. It is the best of both worlds and provided us with helpful information on the warranty provided by bestbuy for a small fee in case anything happens. It was a wonderful and stress free experience.

Thank God for the insurance although I'm a little upset that they don't offer the one year anymore. My son is autistic and sometimes we make it anywhere from 6 days till we're lucky at 6 months but I am so happy that 9 out of 10 times I have gone to replace it after he is smashed it they have been able to replace it right there in store and then I just buy the insurance again only one time did I have to wait for them to order it I will never buy another one without the insurance

Best service ever!!! I can’t say enough about them! I will always use the Geek Squad Service. They always fix things or replace with such great help and kindness.

Great price for the warranty on the Samsung tablet. I would definitely recommend getting this 2 year warranty if you have smaller children.

My son’s tablet was diagnosed, fixed and returned back as brand new

good opcion for protect our values Tremendous equipment, I love it, my son uses it all the time

Happy to know that I don’t have to worry for two years

My son is very likely that I make the best i bouth on best bay

Easy to change when breaks. Geek squad very helpful

Hopefully if and when I need this product it will be of good use

Willing to help and leave you stress free. A peace of mind during the process.

The first remarkable pro I received was defective and The geek squad gladly made it right I received my new remarkable pro and it works perfect

This was by far my favorite tablet I've used, large, beautiful screen and very efficient using it for work in construction. Unfortunately, someone else liked it too and stole it out of my truck. Would buy another if it went a little lower in price. Best buy, please add a way to cover lost and stolen items in the protection plan. I mean, I spent $150 on the plan, $100 on a case and screen protector to make sure it'd last,and that was basically all for nothing.

I was helped promptly. Even though my issue was not resolved right away I was immediately refunded. Geek squad accident plan is totally worth it!