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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 27 reviews

Rating Filter

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 27 reviews
  • Rated 5 out of 5 stars

    Its a no brainer!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously, if your going to spend $2000 on a laptop, its probably a good idea to get insurance on it, cause you never know, and who wants to eat 2 grand, lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad cares about people! Trustworthy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very informative and provided me all the answers I needed. They went above and beyond and even gave me a deal on my geek squad warranty for my ASUS rogue strix g18 on any and all internals even if it was broken by accident. They were very kind and friendly but also smart and knowledgeable and quick to the point and did not waste my time or try to upsell me. They were honest and have integrity and they are a quality warranty I totally recommend this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thing to have as someone who is accident prone on issue I have is it take more time then I would think to get stuff fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why would anyone not protect their investments!?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How are you not going to purchase this protection plan?! With expensive purchases comes the potential for expensive accidents. Thankfully I can rest easy bringing my $3k laptop to coffee shops, class, social gatherings, and just about anywhere else knowing if the worst happens then I’m completely covered.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Asus is the best gaming laptop

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop to buy with a 4080, with the i9 and 32 gbs of ram it leaves nothing to be desired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, definitely recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Pay for this peace of mind, you won't regret it if you live near a Best Buy. They were unable to help me in store but their shipping service received my laptop within a week and was able to resolve my issue within another week. ***Might be different if they had to wait for any parts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best purchase I've made from Best Buy. When my last laptop had an issue past the factory warranty date, this insurance plan got me fully reimbursed for the price, which allowed me to buy my new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Disappointed in product, but not Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came with uncertainties regarding my returned product and was greeted with insight on both my product and in-depth details about geek squad product coverages that ended up saving me hundreds just for becoming a member. Highly-recommend their services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond customer care!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is always great. I've only used them a few times but the techs have always been above and beyond. They're so helpful and very kind. Always have solved my issues with quickness and kindness.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Soddered ram!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has a 8gb ram soddered on which really sucks. That is the main and only bad thing I can see if the one I received. Which they didn't sodered the rams on. That way you can get higher dual channel rams

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice protection, decent cost to value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints but never used ultimately - knowing I had the protection and it seemed to be a decent cost to value ratio is why I’m giving 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried several, but liked this one overall. Quality and price can’t be beat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    3080 laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely capable laptop, but for the price it just isn't reasonable over the 3070 variant. Would recommend if price isn’t a factor .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good value on premium high end purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had a great experience with best buy warranty in the past, 2 years on a very expensive high end product is usually a no brainer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely with 2 Year Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep it up with the protection on my laptop as secure and in case! Thank you for 2 year protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    havent used it yet, but it sounds like a fair deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought it for a 3,000 USD laptop, so im hoping its good, the terms sound great, so lets wait and see and ill update my review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase this protection with all my devices. Is great and costumer service works fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not used it yet Hopefully using it soon in the near future

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend, because small price to pay for a broken laptop dave you lots of money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully I haven’t had a issue that I needed to use this purchase yet.

    No, I would not recommend this to a friend
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