Customer Ratings & Reviews

Haven’t had a chance to use this service yet but note that this is not the same as laptop accidental insurance.

bought two 32 in monitors around Christmas time, one just got two horizontal lines about an inch down from the top of the screen.

Only gonna give 3 stars simply because it doesn’t have an external speaker but overall, an average monitor

I got this based on the reviews. I had an older monitor with an Xbox One X in my home office for some extra me-time. I upgraded to this monitor and "upgraded" to the Xbox Series S. My Series X is in my home theater, which looks amazing. Anywho, I bout this monitor specifically for the Xbox Series S as it will do 144 and 120hz. See pics below. One is from the Best Buy spec sheet online. The other is from the Xbox interface to set up the monitor. So if it's set to 1080, 144, or 4k, it won't do better than 60hz. And the monitor will give you stats of what it's getting, which is actually closer to 40hz. Disappointed in the game quality as the games look almost 'milky' with less detail.

Hey, so id like to give my two cents of this particular monitor. I 100% believe, you pay for what you get, but for this to be $250, seems a little much. the refresh rate i definitely notice a slight difference, but truthfully if you’re not tech savvy you probably wont notice. I also notice a more saturated color lighting. definitely have to play to get to your liking, i like a cool crisp light. But ive seen it for a couple of months at 180, so i definitely believe that’s probably a red flag, but for 180 i can not complain! I get swivel and tilt for my screen, the button for me is managable and doesnt really effect style, and the helpfulness of the cord organizer is always a bonus. Also gaming on it feels smooth and i dont feel any stutter or anything since i switched for this one to soley game on.reminder it doesnt have audio so its really only good if you have speakers, headphone, or a second monitor with audio. ONLY REASON 3 STARS is because i believe for what they price it orginally, you might as well save up and look into getting a more expensive/better monitor but it gets the job done and im keeping it!

I bought an open box item. Was marked excellent which means all parts are there and in like new condition. Parts were missing and was told purchase was as is. It should have been mark as Good Condition if parts were missing.

I bought an open box item. Was marked excellent which means all parts are there and in like new condition. Parts were missing and was told purchase was as is. It should have been mark as Good Condition if parts were missing.

So far it seems useful havent had to use it yet but feel its better to have than not

Havent used it,but good piece of mind for if it breaks

Price really went up on this. Couple years ago I bought the protection plan for $75. Now it’s at $150. Not sure if I really want to buy the protection plan or refer to ppl anymore.

I just purchased it for my Acer monitor. We'll see how good they are if/when I need it fixed/replaced. Other reviewers said it wasn't an issue and it seems like dealing with Acer warranty support will force you to pay for shipping to their repair depot (???). So, whatever. Capitalism.

Really nice coverage plan provided by Best Buy my only wish is that it was less expensive

When u look through your purchases and it says 4 yr replacement,and you have some how like many of the stuff you buy fir kids you forgotten what it was, it would be nice to see a reminder of what your paying for IE, TELL YOU WHAT THE HECK YOUR MONEY HAS PAID TO PROTECT….ALTHOUGH IM BETING THE WHOLE POINT ISNT TO REMIND ME THAT THE BROKEN LAPTOP, GAME PAD ETC SITTING IN MY KIDS ROOM CAN BE REPLACED HOPING LIKE MANY PARENTS WE JUST RUN OUT AND SPEND OUR CASH TO HELP KEEP BEST BUY CEO’s fat and rich..thanks for the reminder …

Don’t really know how this geek squad will work out because I haven’t had to use it yet but I’m sure it would be a good thing. Glad I have it just in case something goes wrong.

Bought this additional service for my new monitor since the new HP - Pavilion 16.1" Gaming Laptop I bought from best buy didn't even last a year; and a Lenovo yoga convertible laptop I bought also didn't last very long-- the screen cracked near the hinges--- which I later discovered is a common defect for this particular Lenovo model. So Im hoping this service will help me if my new monitor breaks down in less than a year also.

This product could be made easier to find om the app. As of now, i still havent been able to find it. Wish me luck.

Like I said before hopefully I don’t have to use this service but I’m glad I have it just in case something goes wrong

I just wanted the extra coverage because the screen is expensive.

I love Samsung tvs but it’s dark and I tried to change in the settings but still dark and sometimes it’s hard to turn off but it does it’s job when I’m gaming

The agents helpf with my purchase and educated me on my buy