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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 129 reviews

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    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 129 reviews
  • Rated 5 out of 5 stars

    We love our washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is so quiet and does a great job!! The value is the best part!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Offer inactive, false advertisement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received an email for activation but then google returns with a page reading "Can't redeem offer. This special offer is no longer available, but you can still sign up for Google One". Contacted customer support and said that it is available through BestBuy as a promotion but is inactive through Google. CS agent also stated to check back/keep an eye out for when it goes active to redeem- Don't waste your time with this one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Promo expired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google says promotion no longer available after clicking on the redeem button emailed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Watch out for expiration dates!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I decided to take advantage of the 6 months of google one 100 GB offer for my best buy total members. It initially caught my attention because I was looking for additional cloud storage, and this seemed like a cost effective way to get it for free with my membership. Since this is a digital product, there’s no traditional unboxing. However, receiving the digital code was instant and hassle free. The email with the redemption instructions arrived promptly after my purchase. It provides additional 100 GB of cloud storage that integrates with google drive, gmail, and google photos. This extra space is especially helpful for storing high resolution photos and large files, also, the integration with existing google services makes it a convenient choice for anyone deeply embedded in the google ecosystem. Activating the service was straightforward simply follow the link provided in the email. The storage boost was noticeable right away, and it provided peace of mind knowing that I wouldn’t run out of space anytime soon. However, I read that some users have reported issues with the promotion being expired by the time they tried to redeem it, which could be frustrating. Compared to other cloud storage options like google one is competitively priced and offers a lot of value if you’re already using google’s suite of products. The six month free period makes it even more attractive, especially for those who are new to google one. PROS: Easy to activate and use. Seamless integration with google services. Great value as part of the my best buy total membership. CONS: Some users experienced issues with the promotion being expired by the time they attempted to redeem it. Limited to new google one subscribers, which could be a drawback for existing users looking to extend their storage. Overall, the 6 months of google one offer is an excellent value for new google one subscribers, especially if you're a my best buy plus member. Just be sure to activate the offer promptly to avoid any issues with expiration. It’s ideal for those who need a bit more storage and already use google services extensively.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great trial and worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got a 6-month trial of Google One as a benefit of my Best Buy Totaltech membership. I have been using it for a few weeks now, and I am really enjoying it. Google One is a cloud storage service that offers a variety of features, including: * 100GB of storage for photos, videos, documents, and more * The ability to share files with others * The ability to access your files from anywhere * The ability to back up your devices * Premium features for Google Drive, Gmail, and Google Photos I am using the 100GB of storage to store my photos, videos, and documents. I am also using the sharing feature to share files with my family and friends. I am really enjoying the ability to access my files from anywhere. I have also used the backup feature to back up my devices. Overall, I am really happy with the 6-month trial of Google One. I think it is a great value, and I will definitely consider subscribing after my trial is over. Here are some additional thoughts on the 6-month trial of Google One: * The storage space is generous. 100GB is enough space for most people to store their photos, videos, and documents. * The features are comprehensive. Google One offers a variety of features that make it a versatile cloud storage service. * The price is reasonable. The monthly subscription fee is $1.99, which is comparable to other cloud storage services. * The customer service is excellent. I have always had a good experience with Google's customer service. Overall, I think the 6-month trial of Google One is a great deal. It's a great way to try out the service and see if it's right for you.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    In Store queue system is ridiculous

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find the new queue system at Best Buy to be more than ridiculous. Yesterday, I went to the department I wanted to shop in and asked for help. I was told to go to the front of the store and get into a queue for assistance. I went to the front, signed in with a representative, and was informed that someone would call me when it was my turn. When I asked if they would call over the PA system, I was told no, only an employee would notify me. I waited 30 minutes. During that time, I observed two employees helping a single customer. I also saw one employee passing the customer they were helping off to another employee who had just finished with another customer. One employee stayed with the same couple for the entire 30 minutes, even placing a Starbucks coffee on a shelf. Several people interrupted the employees to ask questions, but when I did, I was told to go to the front and get in the queue. Finally, I decided to purchase what I wanted online. I was notified that the item was ready for pick up within minutes, so I picked it up and left. I spent nearly an hour in Best Buy for what should have been a minutes-long purchase. This new system is terrible. Even in third world countries, the queue would be posted on a board so customers would know where they stand in line. I don't know what Best Buy thinks they are gaining with this system. If it isn’t broken, don’t fix it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Google One Basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess if you use Google Cloud storage, then the 6 months of basic 100gb of free storage is a deal. It came with signing up for My Best Buy Plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free trail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great free 6 month trail to use google one I enjoy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Reliable Cloud Storage Solution for Everyone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google One has been a game-changer for managing my digital life! The extra cloud storage keeps my files, photos, and videos secure and easily accessible across all my devices. The added bonus of a VPN and access to premium support has given me peace of mind and real value for the price. Highly recommend for anyone needing reliable storage with great features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Pixel 8 Pro is a Fantastic Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Google Pixel 8 Pro. For ten years I had been a loyal Samsung Galaxy user, but the last one I had was simply not a good phone. The Pixel 8 Pro has amazing features and integrates with my other Google accounts. So easy to use and I also love the Google watch I bought, which integrates seamlessly with the phone. It even takes my temperature, and if I fall or have a car accident, the phone automatically calls 911. Good stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I got this with my purchase! It will definitely come in handy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vpn works well. when i activated it on my android even though it was only for a few months it gave me a year dont know why and not arguing with the Google man. (They know things about me)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product my wife was so happy she said easy to use it doesn’t damage her hair she loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the Product. Would recommend to otherw.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ipad and pen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ipad is great! However, the sales representative gave me a pen that is not compatible to my ipad!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Google in a Spyglass

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a google user for the majority of my tasks but using this just felt peculiar. The amount of privileges you just slayed at the morsels of privacy you are granted and each time you surrender becomes comical but also disconcerting. I felt that it was as almost inappropriate to be using it, and that I was doing a societal norm that is frowned upon. My analogy is and will always be similar with google and data sharing. McDonald was a pretty nice guy back in the day, but he was horrible with his extra burgers I wanted to keep safe. He has a from college, whom we all know today as “The Hamburgl ar.” Well, Mr. McDonald gave the surplus to Mr Burglar, on the that he is, “the most relentlessly prepared & course saying at finding, concealing, and stealing them - so it’s got to be him that is one to be trusted.” I said back to Mac, “what would it be if he had his burgers taken from him?”

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great app

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Google one. It keeps all my photos, documents, phone backups, files, computer backups and so much more. It's not expensive monthly and they have lots of different options in price and storage space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Space

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice..............................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best-buy to Rescue - Google storage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Google storage ran for a long time, and I hesitated to upgrade it, and then finally, I got a free 6-month 100 Gb offer from Bestbuy. Perfect timing because I was at 97%. Google one comes with many features besides the 100 Gb storage, it's less the $10, and i plan to go with the 2 TB plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Incentive

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting 6 months of Google One for being a Best Buy Total member is an amazing incentive. Especially if you're switching from iPhone to Android or even just simply using Google's storage options on an iPhone.

    I would recommend this to a friend
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