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Customer Ratings & Reviews

Your price for this item is $449.99
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The regular price is $529.00

Customer reviews

Rating 4.4 out of 5 stars with 69 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the Chromebook Spin 713's impressive screen quality, praising its crispness and touch screen capabilities. The device is also well-received for its budget-friendly price, with many users highlighting its good value. Additionally, the Chromebook's performance and long battery life are positively noted, with users expressing satisfaction with its overall speed and impressive battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 69 reviews
  • Cons mentioned:
    Ram

    Rated 4 out of 5 stars

    Far from perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the i3 plus 4GB of RAM was still enough for a Chromebook. Not anymore. The screen format is nice and display excellent. Keyboard not so good. Chrome OS is no longer as light as it used to be. I'm pretty sure Windows would run better with this same specs, and for less money probably. I read some reviews for the i5 plus 8GB before purchase but I did not find for the i3. I think it should be paired with at least 6GB in RAM to work well, in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Great laptop for the kids

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since pandemic, kids been carrying around heavy back packs. I got this for them so they don’t have to. Didn’t expect this to be great. But it is! The screen is crisp and setup to control kids usage is east out of the box. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 4 out of 5 stars

    Tough chromebook with good features.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter. She is not easy on her electronics but this has held up very well. Has minimal damage and seems to withstand a decent amount of bumps and minor drops. The touch screen and the higher resolution bright display is something she really loves.

    I would recommend this to a friend
  • Cons mentioned:
    Poor support

    Rated 1 out of 5 stars

    Bad Battery

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item 14 months ago and used it maybe twice a month. I was initially happy with the computer, especially the display. I went to turn it on today after the bimonthly full charge-up for the battery and the battery is now dead. I called Acer customer support and was told the battery was no longer any good and to get it fixed I would need to spend $449 USD. I will never get another product from Acer as I don't usually have trouble with laptops and have been repairing mine for years with success.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance, Screen

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display looks great. Very happy with the overall performance.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great basic Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the low $300s this is an awesome machine. For casual surfing the Internet and similar tasks it's quite quick. It's not a powerhouse computer, but for a basic computer, it ticks all the boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality chromebook, excellent price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Image quality is excellent. Build is sturdy, hardware case is stiff & durable. Speakers are ok. System operation is quite good, internals are very good. Somewhat heavy due to HD hardware. Price point on sale was excellent, purchased 2!

    I would recommend this to a friend
  • Cons mentioned:
    Defective, Poor support

    Rated 1 out of 5 stars

    Its pretty, but its very VERY faulty.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive owned this now for 4 days. Ive been on with Acer tech support chat 6 times. The screen continues to flicker and readjust at least a half dozen times a day. Acer had me go thru 3 self repairs. I reset the battery (never heard of that one before), I powerwashed twice and even reloaded the OS. Nothing has changed. Acer wants me to send it to Texas for repairs. Its a 4 day old $500+ purchase. Should that be necessary? Nope. Best Buy would accept the return as its under 15 days, but they wont exchange it. There are redflags all over the internet about Acer screens doing this. Granted, its not all of them, but a very large portion are this and the other 713s. Ironically Im using the machine to search for its replacement. Im also searching businesses that are not Best Buy. Buyer beware. And by the way, the last Acer tech said that if I dont send it in for repairs "it will get worse". One tech asked if it has "gone black yet".

    No, I would not recommend this to a friend
    • Brand response from TeamAcer
      Posted .

      Dear SteelRose75,
      We are sorry to hear you are having trouble with the LCD on your Acer Chromebook. Based on your comments it would be recommended that the Chromebook be serviced to get this resolved. If you should change your mind and decide to keep your Chromebook and need assistance, please contact our support team at 866-695-2237, chat or social media, and we will be glad to help.
      We appreciate you taking the time to write this review.
      Regards,
      Acer America acer

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Thanks Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line 3-2 ratio, at a great mid range price. Ive used Chromebooks & Linux for years, why bother with anything else. No worries about viruses / security / defragmenting.

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Best chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this chomebook! Good speed and features, especially love the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Acer Spin 713

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my 1st Acer Chromebook expired so I was looking for a new one this Acer Spin had all the bells and whistles I was looking for and at a great price!

    I would recommend this to a friend
  • Cons mentioned:
    Budget

    Rated 4 out of 5 stars

    Get latest model instead

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal for tight budget but I recommend spending a little more for the latest version, big difference.

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 4 out of 5 stars

    Good Chromebook for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little Chromebook for doing basic tasks. Love the touch screen. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Bang for that buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up on sale for 249.99 Can't beat the specs and build quality at that price. Would have paid the MSRP of 479.99 no problem!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chormebook works really well. Fast, back lit keyboard and versatile. Just a little heavy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best affordable Chromebook

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just received this Chromebook. I like it very much. Sturdy and lightweight. The display quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Chromebook. Easy to set up and use. It's fast. I'm sure I don't know the half of it yet, but so far love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great - 2k screen, fast i3 processor, Wifi 6. Not so great - 4GB RAM, 64GB eMMC drive. For the price I bought this for the RAM and eMMC drive are easily forgivable. Starts fast and runs smooth. Feels like a huge upgrade from the Acer Spin 11 that I was coming from. Again the screen is fantastic - great bargain buy.

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Acer Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display and solid quality. Good lasting battery life

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Great Chromebook!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Chromebook! Beautiful screen, backlit keyboard, plenty of ports.

    I would recommend this to a friend