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Customer Ratings & Reviews

Your price for this item is $299.99
The comparable value price is $429.99

Customer reviews

Rating 3.8 out of 5 stars with 9 reviews

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67%
would recommend
to a friend

Customers are saying

Customers enjoy the cleaning capabilities of the Surfer M1 Solar Powered Automatic Robotic Pool Skimmer Cleaner. They appreciate how it efficiently removes leaves, gas trimmings, and bugs from the pool's surface, leaving it sparkling clean. One customer even mentioned that it took only an hour to thoroughly clean their 30X15 ft. oval pool.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-9 of 9 reviews
  • Cons mentioned:
    App, Design, Sensor

    Rated 2 out of 5 stars

    Not Ready for Prime Time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robotic skimmer is a good concept but Aiper falls short with this product. I love their N1 pool vacuum but this guy has sensors that keep it from getting close to the walls, where most leaves are the surface gather. So it brushes past them and often has leaves trailing it in its wake. It also has so little power that you can't run it while your pool's built-in skimmer is on because it will get sucked into and block your skimmer. The solar power feature is cool but the unit turns on unexpectedly while it's charging in the sunshine on the pool deck thereby depleting its power. It's also relatively difficult to unlatch the top to dump the leaf basket, which also has a terrible upside-down design that makes it inconvenient to use. It also has a nearly worthless app. Aiper needs to go back to the drawing board on this one. Photo shows this one as I'm preparing it for return.

    No, I would not recommend this to a friend
    • Brand response from AIPER
      Posted .

      Thanks for your feedback and sharing your experience with us on the solar-powered automatic robotic pool skimmer cleaner Surfer M1. Regarding the concerns you mentioned, we believe that: 1. Leaves may be driven close to the wall by the waves when the machine is running. When the leaves float out or after manual intervention, they will be cleaned. 2. When the machine is running, please make sure that the pool's filtration system is turned off. 3. The machine can be kept running frequently under normal solar charging, so that floating objects on the water surface can be cleaned at any time without human intervention. 4. We recommend opening the trash basket over the trash can to empty it. 5. When the pool is large, or you expect the machine to clean a certain area, the APP has a friendly remote control function. We will certainly take the feedback seriously and work hard to improve our products to make them more user-friendly and more in line with user expectations. Should you need any other assistance, please feel free to contact our customer support via email at service@aiper.com. We are always ready to help. AIPER

  • Pros mentioned:
    Bluetooth, Leaves, Navigation

    Rated 5 out of 5 stars

    Great pool assistant

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live in a heavily wooded area and are having to get leaves of the pool frequently. We had heard people taking about skimmer robots and how they loved them. We decided to give this one a try. It took a little bit to learn how to navigate the robot to where you want it to go, but now that I have the hang of it I’m loving it. Just make sure to connect to Bluetooth before setting in the pool as it takes a bit to connect after it’s running. If you choose to not connect to Bluetooth and just let it run, the skimmer robot runs without any problem. I am glad to have this as a tool to keep the pool clean. Come fall when the leaves start falling we may be able to keep the pool open longer with the robot helping keep it clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning, Quiet operation

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product. Works perfectly for getting all the gas trimmings and bugs that like to float. Also runs very quietly so that’s a plus

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Great pool skimmer!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pool skimmer is exactly what I needed. I have leaves and tree debris that falls in my pool and this skimmer gets it all. My pool is finally clean. It does a great job and I love the solar charging! Also this design is very sleek and looks very modern. I highly recommend this product and my neighbor just bought one too.

    I would recommend this to a friend
  • Cons mentioned:
    Sensor

    Rated 3 out of 5 stars

    Could be better!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall OK but could've been better. Need to wither add sensors underwater so it doesn't crash into infinity walls, or have it reverse once it's stuck for more than 5 seconds. Mine was just pushing against the infinity wall for like 30 minutes, so had to return it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Makes skimming easier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life leaves a bit to be desired, but has made process of opening pool very easy, especially not having a lot of time to skim

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pool time saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is incredible! Works perfectly and so easy to use. Set it and forget it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning
    Cons mentioned:
    Charging, Instructions

    Rated 4 out of 5 stars

    It works!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for 3 days. So far, there haven't been major problems I couldnt handle. First, I let it charge using the DC charger like the instructions said. However, I wanted to know how long it would take to fully charge the unit that way, but that information wasn't included in the instructions. I let it charge overnight, so it wasnt a big problem. Second, when I got it into the pool, I had difficulty getting it to turn on. What the instructions don't tell you is that you have to press the on/off button until it beeps, then you press the light button to get it to start. I was told by the Aiper rep that the lag time is so the user has time to put it into the pool after the on button is pushed, but that information was never included in the instructions. Also, it makes no sense to give a person time to put it into the pool, but the user still has to push the light button when it's in the water to get it to start. Another user said it will run when it isnt in the water, but the bottom line is, more precise instructions are needed. I think the way to keep it from turning on out of the water is to make sure the on/off button is fully depressed before leaving it outside the pool. I am very happy with the way it cleans. It took one hour to fully clean my 30X15 ft. oval pool. The basket was completely full of leaves. The only problem is that when you turn it off, you need to remove it from the pool. Leaves will float out of the basket if its not moving. I am also having to experiment with different ways to take it out of the pool, because I experience a bit of leaf backwash. But it's nothing compared to the amount of work this unit actually does in cleaning the leaves due to my neighbor's 70 foot pecan trees!

    I would recommend this to a friend
    • Brand response from AIPER
      Posted .

      Thanks for your feedback and sharing your experience with us on the Solar Powered Automatic Robotic Pool Skimmer Cleaner Surfer M1. Regarding your question, it takes 2.5 hours for this machine to charge fully. Normally, the Surfer M1 will leak garbage when it is not working. Thanks a lot for your valuable feedback. We will improve the corresponding instructions. If you have any further questions, please feel free to contact our customer support via email at service@aiper.com. We are always ready to help you. AIPER

  • Rated 1 out of 5 stars

    do not buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it in July of 2024 now October 2024 not charging any more.

    No, I would not recommend this to a friend
    • Brand response from AIPER
      Posted .

      Thanks for your feedback. We are very sorry for the unpleasant experience with the Surfer M1 Solar Powered Automatic Robotic Pool Skimmer Cleaner. To further make sure what caused it not to charge, please do the troubleshooting steps below: 1. Plug the charger into the power socket. The charger shows a fixed green light, which means the charger is normal. If not, the charger is defective; 2. Make sure the machine is turned off; 3. Connect the charger to the machine, the machine will beep and the corresponding indicator light will light up and flash; 4. If the machine is connected to the charger and cannot charge normally, check whether the charging port is corroded or otherwise abnormal. If the machine does not respond after a long period of charging, the machine should be defective. We appreciate your support and cooperation in providing these details with us via email at service@aiper.com. We understand that timely and effective support is crucial, and we are committed to resolving any issues you may encounter promptly. AIPER