Customer Ratings & Reviews
- Model:
- HL-0001-PUR-GG
- |
- SKU:
- 6497624
Customer reviews
Rating 4.5 out of 5 stars with 29 reviews
(29 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the Nicholas Contemporary Mesh Executive Swivel Office Chair for its comfort and adjustability. Many customers find the chair to be very comfortable and supportive, while others appreciate the adjustable handles for height and back support. The chair is also considered to be well-priced.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Hydraulic failure, Missing parts
Rated 1 out of 5 stars
Hydraulic canister failed.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this chair online and when it was delivered it had missing parts. We returned it to the store for a replacement. The hydraulic canister used to raise and lower the chair has failed after 8 months and we rarely raise or lower the chair. It will not raise at all now.
This review is from Alamont Home - Nicholas Contemporary Mesh Executive Swivel Office Chair - Gray
No, I would not recommend this to a friendBrand response from Customer Care
Posted .We're truly sorry to hear about your experience with a defective cylinder and we apologize for any inconvenience this may have caused. We'd like to make this right for you. Please reach out to Best Buy Customer Service at 1-800-BEST-BUY and we'll do our best to address this issue promptly and to your satisfaction. Your feedback is invaluable in helping us improve and prevent such issues in the future and we thank you for it. Customer Care (TJ)
- Cons mentioned:Missing parts
Rated 1 out of 5 stars
Open Box sent for new money?
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot speak to quality of the chair. When we got it home and open, the chaor/box appeared to have been opened, repacked, and resealed before. No packing list of parts and no instructions for assembly. We don't even know of all the parts were there. We returned to BestBuy store for easy refund, but very disappointed at what we received as our purchase.
This review is from Alamont Home - Nicholas Contemporary Mesh Executive Swivel Office Chair - Black
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Nick, We sincerely apologize for the inconvenience you experienced with your purchase. This falls short of our quality standards, and we appreciate you bringing it to our attention. We're committed to ensuring a better experience for our customers and are looking into this situation. Thank you for your understanding. Customer Care (TJ)