Customer Ratings & Reviews
- Model:
- HL-0016-1-BK-GY-GG
- |
- SKU:
- 6497670
Customer reviews
Rating 4.5 out of 5 stars with 53 reviews
(53 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the Porter Contemporary Mesh Executive Swivel Office Chair for its comfort. Many customers mentioned how comfortable the chair is, even after sitting in it for extended periods. The adjustable armrests and height adjustment features were also praised for their convenience and functionality. While some customers found the assembly instructions difficult to follow, the overall sentiment towards the chair's comfort and adjustability remains positive.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Orange chair
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very hesitant to buy a chair online as i was informed they are only sold online when i went instore to purchase. I would have preferred to go instore and have options to sit in and try first. As i have a bad back and my options are often limited do to comfortableilty. I was also hoping to purchase already assembled as i am disabled and have limited hand mobility. So now I had to pay my neighbor to assemble it. It’s together now and seems comfortable but only time will tell if it will be the right chair for me and my and my bad back. Furniture should be sold in store so people can try it first!
This review is from Alamont Home - Porter Contemporary Mesh Executive Swivel Office Chair - Orange
I would recommend this to a friendBrand response from Customer Care
Posted .Hello there. It is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide. We sincerely thank you for taking the time to share your thoughts with us. Customer Care (TJ)
- Cons mentioned:Difficult to assemble
Rated 3 out of 5 stars
Average
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The instructions make it a little difficult to figure out which screws go where, but we eventually got it. It’s not as nice as I’d hoped. The material on the arm rests seems really thin. It’s fine but not great.
This review is from Alamont Home - Porter Contemporary Mesh Executive Swivel Office Chair - Black
No, I would not recommend this to a friendBrand response from Customer Care
Posted .Thank you for taking the time to share your feedback. We appreciate your honest review and apologize for any confusion caused by the assembly instructions. We're glad to hear that you were able to successfully assemble the office chair.
We understand your concerns with the armrests, and we're sorry to hear that it didn't meet your expectations. Your input is invaluable, and we'll certainly take this into consideration as we strive to improve our products. Customer Care (TJ)
- Cons mentioned:Leaning
Rated 3 out of 5 stars
Should have been better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chair had severe lean to the right. I had to put 3 washers in to get the chair evened up. Otherwise the chair seemed to be a quality product.
This review is from Alamont Home - Porter Contemporary Mesh Executive Swivel Office Chair - White
No, I would not recommend this to a friend Rated 3 out of 5 stars
Good product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good product product it was easy to assemble but it came with a defect it will not go down or up we try deferent thinks but still not working
This review is from Alamont Home - Porter Contemporary Mesh Executive Swivel Office Chair - Black
I would recommend this to a friendBrand response from Customer Care
Posted .Guadalupe, It appears that the defect may be related to the cylinder. Kindly contact Best Buy Customer Service at 1-800-BEST-BUY, and a representative will assist you in filing a defect claim with the manufacturer. Customer Care (TJ)