Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $25.99
Clearance
The comparable value price is $29.99

Customer reviews

Rating 4.5 out of 5 stars with 652 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the Alexa Voice Remote (3rd Gen)'s ease of use and convenient TV controls, finding it simple to set up and pair with their Fire TV devices. Many also highlight the added features and improved functionality compared to previous models. However, some customers express concerns regarding compatibility issues with certain TVs and find the price point to be relatively high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-20 of 25 reviews
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Didn’t work for my tvs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work for any of my tvs I wish it would’ve!! I had to use this

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works great on echo 15

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase the echo 15 inch show for Christmas for my wife and thought I could interchangeably use the remote from our fire TV which is an insignia brand. Unfortunately, I discovered that the remote, despite pairing with the echo show 15 would not work consistently so I said about finding which remote would work and this one fit the bill, It works flawlessly with the echo show 15 and my wife couldn’t be happier because now she can do her make up while she is watching a video on amazon or YouTube

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    MMake sure your TV is compatible

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote didnt work with my TV but that is due to my own error and ordering the wrong one

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Good Remote

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote is fine but is NOT compatible with my firetv.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Needed

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed for the echo show 15. You would think it would come with for that orice. But not wvwrything works that work

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Nice but what I needed.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice remote, but was not compatible with my Fire TV. If you’re buying remote for a Fire TV, there are specific ones for your TV model.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    great replacement

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great replacement with my fire sticks. does not work with my fire tvs though

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Compatibility

    Rated 1 out of 5 stars

    Does not work with my Insignia Fire TV 24"

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an Insignia Fire TV 24" where the original remote was burning through batteries in just a few days. I shopped on line and found this remote that was listed for Insignia Fire TVs but was unable to get it to connect. Possibly my TV was just a little too old, although I just bought it a year ago. I returned this remote and purchased the Insignia equivalent (microphone symbol instead of the blue button). The Insignia version works perfectly. Same price for either one. Helps to go into the store sometimes. Rating is low due to misinformation on the website.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Not compatible

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work with my device, returned it to the store the next day

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Paying Attention is important

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I unfortunately was not reading the explanation clearly. After purchasing and receiving the new remote I discovered that my TV was NOT among the compatible devices.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Remote

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work with my tv but a great remote!!!!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Poor quality

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is pretty poor. I tried for 2 days to pair this with my TV. Searched videos, suggestions tried them alll various times without it pairing. So returning the product. Tried as replacement which it was with various options given tried all 4 different steps and still doesnt work. I have an amazon fire tv also and it was supposed to work with my tv too. Even checked compatibility ...nope not the problem. I gave up too frustrating.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Remote

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t work with my fire tv. So it’s not worth the buy

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    wrong remote for my version of fire TV.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work on my version of fire tv after asking an employee if it would. I needed the insignia fire tv remote not this one. Be careful to make sure your tv is compatable.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Didn’t Work

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried everything to sync this with my fire TV. Didn’t work. I was told by the store clerk it was universal remote for Fire TV. Returned the next day.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Limited functionality

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work on Toshiba TV’s with embedded Amazon Fire capabilities.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Don’t work on my device as stats

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work at all it will not pair with my insignia fire tv. Still have the remote don’t know how to return either.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Roku remote

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately i disliked my product because it did not work with my tv :/

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Didn't Connect

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not able to connect it with the fire stick I have at home.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Bad remote

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not connect to my Amazon fire tv. We tried wverytging

    No, I would not recommend this to a friend