Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.8 out of 5 stars with 2851 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Echo (4th Gen)'s sound quality, ease of use, and design. Many appreciate its compact size and the improved bass response, along with its functionality as a smart home hub. While some users experienced occasional issues with Alexa's responsiveness and command interpretation, the positive feedback on sound and ease of setup outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-6 of 6 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Response time

    Rated 3 out of 5 stars

    Eh, it's alright I guess.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several Echo Dots 2nd and 3rd Gen. and I thought the full sized stylish Echo would be a no brainer, however it seems as if this Echo has difficulty hearing my requests, as it often doesn't respond?! Perhaps it has something to do with the spherical shape? Otherwise sound is what is expected from a $100 speaker with decent bass and volume. I do not like the indicator light on the bottom of the device as it does make it hard to see sometimes. Overal it's just ok, wait for it to go on sale.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 5 out of 5 stars

    Mr.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is a great machine, it set up very fast. I have a google and a lot of time when you ask a question, it cannot answer. It states that it is not familiar with the subject. Alexa had no problem with any question. Tell Alexa you're leaving now and listen to what it says.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Response time

    Rated 4 out of 5 stars

    Echo with premium sound

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is excellent. Doesn’t respond to command well . Nice design

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 2 out of 5 stars

    Generation 4 of Alexa is a no go

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa doesn't quite understand my commands or questions. She doesn't respond in a timely matter. This generations of Alexa is frustrating. Last Generation of Alexa is awesome....at least she listens well.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 2 out of 5 stars

    Delay on Response

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great but there is a bit delay on the response that you have to repeat multiple times.

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 4 out of 5 stars

    Great buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Sometimes Alexa takes a little while to respond. But love it!

    I would recommend this to a friend