Customer Ratings & Reviews

I picked up the 4th Gen Echo because our 1st Gen Echo no longer seemed to work with the Plex Skill. With the 4th Gen Echo we can once again use the Plex Skill to play music from our Plex library. That is the extend of the good of the 4th Gen over the 1st Gen Echo in my view. I preferred cylindrical shape, with twist volume control on the top and with speakers pointed in all directions instead of just one direction. As an example of paying attention to details, the dark 1st Gen Echo came with a dark power cord. It appears that all colors of the 4th Gen Echo come with a white power cord. Amazon is scrimping to save a few pennies. The charcoal Echo should have a charcoal colored power cord in my view.

The deep sound and sound quality was very good for my needs. It was easy to link to wifi. Its been almost a year since I got it x I have had no problems with it. I had to look up some times what the color ring means. I knocked off a couple stars because of the hidden software feature that was in product. Amazon activated this software program months later that made all the echo products discoverable to be used by someone within range to utilize the echo wifi feature as a neighborhood link up. (cant remember what it was called) . Amazon activated this feature in their own without us knowing. The way I found out was by paying attention to tech stories which mentioned this was happening. The only choice you have is to un-activate that feature. So I am sure there are many people out there that did´nt know this happened. They claim its safe. I immediately read how to un-activate it. That was bullcrap on their part to create this sofrware program that automatically went into service on their end with no say from the customers end. Very bothersome practice. I am mainly a Apple household but went with this product just to get something started like this that was affordable with goid sound.

Yeah it's a speaker yeah it functions. No I don't like Amazon anymore but I do like Alexa. How you going to make products that aren't compatible with each other the gecko show doesn't connect to the echo dot echo dot doesn't connect to the echo hub the fire TV doesn't connect to the echo dot or hub except for one way and it's in the reverse way that you should think it would be.

Alexa doesn't quite understand my commands or questions. She doesn't respond in a timely matter. This generations of Alexa is frustrating. Last Generation of Alexa is awesome....at least she listens well.

she’s fine but she doesn’t listen to me sometimes. i’ll say “alexa turn my light on” and she’ll say “ok!” but then doesn’t turn my light on. i have to enunciate “offfff” and “onnn” for her to understand me. she also doesn’t know when im saying her name sometimes. plenty of other bugs. overall too buggy for me to recommend.

We have several echo dots for a couple years and like them. I got this new echo for the smart hub to control some light bulbs we had and to be honest we don't like it as it's not nearly as responsive as the dots are. Not sure if it's a defective unit as we haven't tried exchanging it, but Alexa is not nearly as responsive. We ask Alexa to do something and a lot of the time it takes us multiple requests to get it to understand us and do what we want. We have literally been less then 10 feet away as it's talking trying to tell it to stop and it ignores us completely while we are yelling at it. One time I just went over and unplugged it.

Replaced an older gen 2 echo with this one. Sound may be better but microphone on this one is not as sensitive as previous generation.

Slightly better sound (directional). Mic is poor and very directional. You have to repeat your self constantly.

Sounds great! Thank you!!!’nnnnnnnnnnnnnnnnnnnnn!!!!! Nnnnn

Sound is great but there is a bit delay on the response that you have to repeat multiple times.

It could have a better design work ok. Feels like it’s made with really poor cheap materials

Beautiful design just not worth the money. Its not loud but great slick design.

Well, I cant get it to connect to my internet so I cant tell how it sounds or works. My other Amazon devices will but this new one is not connecting. Not as easy as they claim. Probly will return them. Will edit this if I ever get assistance connecting them. I bought two.

it does what it was intended to do but it started giving way to advertisements and it also became a smart elic. half the time it goes off on its own mind not replying to questions ive asked

Sound not as expected. Ok, but tried adjusting base, treble, midrange to compensate. So glad I didn’t pay full price for this. Reviewin 1 word: Meh.

The sound quality was not good. I returned it and got an Echo Studio Smart Speaker instead. If you are looking for good sound, try the Echo Studio.

only gave it two stars because i cannot remember but i think this item was never properly used and instead returned. impulse buy

I did not find any "premium sound." This Echo is just louder than my Echo Dot 3. That is it. I did not find any reason to pay $100 for this device.

The Sound of The Speakers Really BAD!! Not Make for Music.

We own four of these in different sizes and colors, bought/gifted to us over the past few years. The idea was initially great but has degraded over the months/years. If you don't have an Amazon Music account (paid up), the music choices are woefully limited. The games? Try one out for ten minutes and they want to charge a subscription to your Amazon account. Want to hear one of the celebrity voices? Pay six bucks. Things that seem to be free are not. Quality? My older dots are better than the newer ones. The sound is muffled on one, etc. And yes, they are all placed in wifi areas away from interfering objects, etc. Also, there is not voice recognition. If anybody at all, even someone on television or a neighbor outside the window, says one of the "wake words" one of the dots lights up and tries to either answer something not asked, play something unwanted, or sell us something. These usually work well as alarms, can sometimes answer a random question (but often it's a wrong answer, and yes we're all American-born and bred English speakers) Above all, lately? The dots will play maybe two songs or answer a couple of questions before asking if we want items put in our carts. So, as far as those of us on the block here are concerned, these have been reduced to sellers of all kinds. Oh, and alarm clocks. They usually get the times right. Oh, they suck your information. They actually do listen, and I can't tell you who told me, but they don't just "learn" from us as they say, they suck information. We're going to try packing these up and getting Google Nests.