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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.8 out of 5 stars with 2864 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Echo (4th Gen)'s sound quality, ease of use, and design. Many appreciate its compact size and the improved bass response, along with its functionality as a smart home hub. While some users experienced occasional issues with Alexa's responsiveness and command interpretation, the positive feedback on sound and ease of setup outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 352 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good quality sound, irresistible at $60

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. I have a pair of these which I set up to perfor Great sound quality. I have a pair of these I set up to to perform as left and right stereo speakers joined with an Amazon subwoofer. I have a third at my bedside, which also sounds great solo. I bought this third one on sale for $60 and placed at my bedside which also sounds great solo, and better set up as a group with my Show 8. The non OEM wall mounts were sold separately, just fyi. The cons are the typical Amazon issues of Alexa not understanding your voice or not executing the command.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Yup, it does exactly what its supposed to do!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo 4th Gen is pretty much exactly what it is advertised to be. There's definently an improvement in sound quality over the previous generations of the device, but my issue never really had anything to do with the sound quality of the Echo as a whole but more the incompatibility of the Alexa platform to talk nicely to non- Amazon speakers. Good quality for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Device to have

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device works great, my only problem with it is it it’s not very accurate on picking up your voice at various intervals and you might have to repeat yourself. But other than that, it’s a great assistant device to have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Smart house helpers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and great companion for operation of multiple electronics spaced throughout the apartment. Great for shutting down the house with ease late nights.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great improvement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great compared to the echo dot versions. Just wish it didn’t cost so much. It fits perfect within my lamp so it’s pretty well hidden.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kewl!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first Alexa home speaker and was disappointed at first, but have grown to love it. My kid gets a kick out of speaking with it and its very convenient for other notifications like alarms, ring notifications and just playing music. Only downside is that its not cordless

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product but im still learning and trying to use it to get the best music i like.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    alexa

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this has it for a year already and haven’t had any problems would definitely recommend getting one. is also loud enough if you like to listen to music

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 4 out of 5 stars

    Echo (echo, echo...)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've grudgingly allowed Alexa devices into the home; couple of dots at first. I got hooked on linking my Apple Music to the Alexas. As a man who remembers cassette tapes, I'm still impressed being able to play anything from George Winston to Captain Beefheart by just saying it. This unit is loud. Provides a deep bass. It doesn't look out of place in the room. The equalizer controls are very basic, this is not a Sonos experience but it's absolutely worth the spend.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 4 out of 5 stars

    So far, unimpressed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first full size Echo. I have a 2nd gen Echo Dot and a 3rd gen Echo Dot, so that’s really what I’m comparing this to. So far I’ve been a little unimpressed with it. The sound quality is good and it gets nice and loud, plus I love the new spherical shape. But as far as interacting with Alexa, this is where I have some trouble. If I don’t speak her name clearly and loud enough, she won’t recognize me. With my 3rd gen Echo Dot, I was able to say her name very casually (like a loose conversation with a buddy) and she would hear me — even when speaking at a low volume level and listening to loud music. Maybe that’s due to the new non-360 design? Also, I’ve had some trouble with the Alexa app recognizing my Samsung TV. I was able to turn it off with my Echo Dot, but haven’t been able to do so with the Echo yet. That being said, I mainly just use it to listen to music when I’m in my room. Not sure if that’s worth even the $80 sale price...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Power cord

    Rated 4 out of 5 stars

    Echo Dot with Enhanced Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4th gen Echo was purchased to provide music from radio stations and other sources. The 4th gen Echo Enhanced Sound upgraded the pleasure of music. You can tell Alexa to play classic, pop, Christmas and other types of music or to play a certain radio station. You can have our arms full and tell Alexa to report the weather. A big plus is the away feature. It acts like a security system. Alexa listens for any alarm for a smoke or CO detector or any sounds like breaking glass. She will notify me if something happens. Another plus is if you have multiple Echo dots you can play music throughout the house and also announce things like dinner or if you have company that has come. Negative – the power cord is white instead of charcoal matching the Echo and many times does not respond to a voice.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 4 out of 5 stars

    Powerful, clear sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great as is voice recognition. It's great for a living room or any larger room without taking up much space at all like a large speaker would. The sound is pretty powerful and clear. With an Amazon Prime account, I don't know why the Alexa app every so often tries to sell a subscription to various other programs. We had to buy a plan for access to a larger music library. The Alexa app can be minimally glitchy like any app, but for what you get, this is worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Sound quality

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Size is nice because it’s small. Very easy to use and easy to add apps to it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Sound quality

    Rated 4 out of 5 stars

    Quality sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has good sound quality and easy to use. Its design fits with any decor

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and so easy to hook up. Takes a small amount of space in a room.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 4 out of 5 stars

    The MRS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this item as a gift and was pleasantly surprised at the sound quality. Small in size but the sound is plentiful! I am enjoying my Echo sound system and Alexa!!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 4 out of 5 stars

    Better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been watching this for some time, I'm glad I finally got it. I have always bought the smaller hockey puck echo dots which works for me as ASMR and rain sound sleep machines. Then last year, I bought the new echo dot that is round like this one, I thought it would be an improvement to playing music, but I was not as impressed. However, this bigger echo brings more bass to many of the music I play, a surprisingly decent amount. I also like the modern look of it. There is so much to say, but others have said it already and best.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 4 out of 5 stars

    Amazon Echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interesting product. It has a unique design I like the fact that it came in 2 colours. Light grey and charcoal. We took the light grey fit in our décor. We took the light grey fit in our décor. The sound is great. It was fun to watch my wife learned to use it. She started yelling Rachel Rachel instead of Alexa. We occasionally can't remember the right name. It is amazing that you can name any music genre and Alexa will find it and play it, and you don't have to subscribe to any extra service.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Sound quality

    Rated 4 out of 5 stars

    good item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy set up and sounds really good. much better looking than original Echo.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok for sale price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for $54.99 on sale when it's usually $99 even directly from Amazon. Decent sound for its size. If you want great sound then go for the Echo Studio.

    I would recommend this to a friend