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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 31091 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers have good things to say about the Echo Dot (2nd generation)'s ease of use, sound quality, and small size, frequently praising its affordability and Bluetooth connectivity. While some users found the setup a bit challenging and noted occasional issues with Alexa's responsiveness or volume, the positive feedback on its core features outweighs these concerns. Many appreciate its use as an alarm clock and its integration with smart home devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 246 Showing 4,901-4,920 of 31,090 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great assistent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought amazon echo dot as Bluetooth speaker... but I use it as an assistant, skills make it more usable... a lot of fun!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so good I bought one for bedroom.we really like the soft music we can listen to also alarm very simple to use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use. You don't need extra speakers. Nice to be able to hear any song you want just by speaking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has changed my life , I have it controlling my entire home. With the right devices you can control all your home theater, lights, xmas lights, thermostat, its remarkable, all with your voice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this everyday. It's great to check weather, ask scores of games and to play music without going to a computer or phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have an echo and wanted to connect to my surround sound. This was perfect. Easy setup and amazing sound now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Just like the echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an echo dot and the first one kept resetting itself. I had to replace it from BB and the new one has no issues. The size of the dot is great. It does almost everything the Echo does...

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best smart assistant device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dot provides the same functions as full size Echo, minus better built in speaker. However, linking to Bluetooth is a simple (once linked, you can connect with simple voice command) and the Dot has a aux line to cord out to other devices — the other Echos do not. Performance wise, Alexa is fantastic and loaded with skills you can add to customize your experience. The price point is a steal for the plethora of options it provides. This is the smart assistant to buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect Size for Designated Space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have both 2nd and 3rd Gen Echo's and this particular one (2nd Gen.)) was purchased to go in a space too small for a Gen. 3 and because the plug is smaller and fits in the otherwise full power strip. Didn't realize how cool they are till I bought them for Christmas gifts......and ironically also received one.. Really handy, entertaining and both versions sound great when playing music! Can't believe how handy and helpful they are....love 'em.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set-up, Great for automated home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money- best voice activated home assistant. Perfect for interfacing with multiple types of home automation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Alexa for music setting my alarm informational finding my phone calling my contacts all hands free

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Awesome starter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for small square ft home. Has definitely been very useful when making dinner and playing music!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Echo dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Echo Dot. Small, compact, and smart. Very intuitive and easy to use. Helps get the day started.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the Echo Dot was s a good product. It helps make some things easier around the house through the voice automation. I've used it to play music, turn on lights, change the temperature in the house, tell bedtime stories, tell time, get whether updates, set timers while cooking, and set alarms. I've got Echo Dots in the house. I would be nice if while playing music in one room, you could transfer the same music the another room with a another Echo Dot. I gave 4 stars mostly because I have all apple products and the Echo Dot hasn't intergrated with any apple products or services, probably not through any fault of their own. But for what the Echo Dot is and for what it does, it does it well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Arguably more useful than original.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already own an Amazon echo and wanted one in the bedroom so I purchased this product. I find that the mics on the Echo Dot are better than the original and can hear me from different corners of the room. It's great to have one on the night stand for news and my home automation needs. Best part about this Echo is the ability to add external speakers which in my opinion makes it better than the original because you don't have to sacrifice sound quality and still benefit from Alexa integration.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Alexa does what you ask her to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use! Alexa was able to hear what I asked of her without having to repeat myself!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It’s a little helper

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can make calls, control your fire stick, play music, set alarms. And so much more

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Convenient but not a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an echo in my living room and one in my bedroom. I use them consistently throughout the day. Turning lights on and off, setting alarms, checking the weather, getting a new brief, and most recently with my Plex media server. The voice training on the voice, so it recognizes how YOU specifically say words, is helpful. My 5 year old can even talk to it and it understands him. The new skills are constantly being updated. I foresee the Echo and similar products become standard accessories in the home. The echo doesn't provide any functionality that doesn't exist in another device in your home, but it does add convenience and save time. It's definitely helpful, but isn't a must-have.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SImple and useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good easy way to play around with Alexa and the voice controlled IoT universe. I own a full size Echo as well so it's a nice complement for rooms where you don't plan to listen to music. Same functionality of the full sized Echo but the speaker is weak (as should be expected). It sounds like an old cell phone speaker so really is only good for voice control or speak and response. Not good for music...but nice if you have a Bluetooth speaker, A/V system & receiver or simple bookshelf speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 4 out of 5 stars

    cool device and great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros - Good speaker - uses spotify - Has bluetooth - almost invisible Cons - doesn't always understand questions - has problems finding hue devices - keeps responding to my tv's questions

    I would recommend this to a friend