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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 641 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention how the MagGo charger is fast charging, magnetic, and portable. It also serves as a stand for the phone. However, some customers have concerns about the charger overheating and getting hot while in use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 22 reviews
  • Cons mentioned:
    Overheating
    Best Buy Employee

    Rated 5 out of 5 stars

    Awesome!

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very compact. I like the stand is it the most functional no, but its nice to have. The magnets are very strong. And only bad thing is sometimes it gets too hot and it stops charging but once im at 80% I dissconect it to conserve battery.

    I would recommend this to a friend
  • Pros mentioned:
    Magnetic
    Cons mentioned:
    Overheating

    Rated 3 out of 5 stars

    It’s Ok, did its job

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great concept , did its job while traveling in the air. Found myself taking off my case often (thin case with MagSafe ) cause it was overheating my phone.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 4 out of 5 stars

    Great for a pinch

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing works really well but the magnetic stand isn’t very strong so it falls from time to time. It also gets pretty warm when you are using it to charge your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Magnetic, Stand
    Cons mentioned:
    Overheating

    Rated 4 out of 5 stars

    Dual purpose charger

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the fact that its a magnetic charger which also serves as a Stand to rest the iPhone. Although, I did notice that the phone can get hot sometimes.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 4 out of 5 stars

    Pretty good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing I don’t like is it can overheat easy and also the magnet that hokds it up as a phone stand can unattach oretty easy but other than that its good.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 4 out of 5 stars

    Good but not perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow to charge, gets a bit warm after some usage but overall not bad at all. I bought an open box but that should not impact it's performance.

    I would recommend this to a friend
  • Pros mentioned:
    Fast charging
    Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    Tiny portable charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice small portable charger. Charges my phone from like 20 to like 90% ish in one full charge. It’s small. Love the kick stand to lay my phone in. Use it everyday since I work long hours, always gives me that extra boost. Can get a bit hot. But that’s alright

    No, I would not recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 3 out of 5 stars

    Battery

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable abd convenient but causes phone to overheat and damages battery health

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this charge save for two minor complaints. First, I know why they didn’t include the vertical magnet which prevents the pack from spinning. They wanted it to spin if you want to display the screen horizontally. But I’d rather it stay in place rather than potentially slide off in my pocket. Second minor complaint is it does get hot while charging. Otherwise an awesome charge and highly recommended.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 4 out of 5 stars

    Good overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros- Great if your on the go, small and compact decent capacity and charge rate probably best for the small iPhones Cons- gets very warm/hot when attached to phone, due to the 7.5w charge you can’t really use the phone while it’s attached depending on what apps your going to use, if you have a 13 pro max or even the 12 max get a higher capacity battery.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 4 out of 5 stars

    Very nice and convenient

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for on the go charging and very strong connection on the magnets, best used with a magsafe case to enhance strength rather than just the phone itself, also keep a watch on how it heats up your phone

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 4 out of 5 stars

    Perfect little battery.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. So convenient and handy. We used it at the theme parks and it kept my phone going all day. Does get a little warm when charging.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 2 out of 5 stars

    Cargador

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overheating in my cell when charger I think it’s dangerous

    No, I would not recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 3 out of 5 stars

    Just an Okay Magsafe Battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t fit the iPhone 14 Pro exactly. The bottom of the battery hangs past the bottom of the phone with a case on, but still charges. The battery also gets very hot as it’s charging. Stand functionality is nice but the flap is a bit flimsy. Overall it’s an okay product, but think there must be better ones out there.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 4 out of 5 stars

    Feb. review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Design is sleek and not too bulky, only down side is that it will get pretty warm/hot.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 1 out of 5 stars

    Doesn’t quite do the job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well as much as love Anker products this one by far did not live up to its name - maybe because it was a return I don’t know . It only charges 1 phone it get very hot ( like it over heats ) and I have to position it on my phone exactly or it won’t even charge

    No, I would not recommend this to a friend
    • Brand response from Anker Team
      Posted .

      Thank you so much for sharing your experience. We're really sorry you've encountered this issue!

      To help us pinpoint the issue, please let us know the following information:
      1. For recharge the battery itself, try using a different cable and another wall charger.

      2. For wired charging, try another cable and another phone.

      3. For wireless charging, below is the TS steps:
      - Please make sure your phone case is a compatible Magnetic phone case or without a phone case.
      - Restart or Reboot your phone.
      - Try another phone.(if possible)
      - Your phone model. Please note that it is suggested to charge iPhone 12/13/14 series phone via this PowerCore

      Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.

      We offer a 24-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! anker

  • Cons mentioned:
    Overheating

    Rated 4 out of 5 stars

    Super cool idea

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue is it sometimes gets warm when charging

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 1 out of 5 stars

    Battery pack

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery pack starts to over heat, makes the phone over heat as well. Battery doesn’t last long as what the box states!

    No, I would not recommend this to a friend
    • Brand response from Anker Team
      Posted .

      Dear Customer,

      I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.

      Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.

      You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.

      We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.

      Best Regards, anker

  • Cons mentioned:
    Overheating

    Rated 3 out of 5 stars

    Average - Wish it had more juice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't fully charge my iPhone 13 Pro from less than 50%. Wish it had a little more juice. Magnet works well to keep it on the phone. Get's really warm too.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 2 out of 5 stars

    Wait for the new model IF they come out with one.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Anker, but disappointed with this one. I was super excited as the Apple Magbak Battery didn’t have enough mAh and twice the price. I thought I’d get at least a full charge and a half, but barely charges a full charge. Plus, it got VERY HOT and was concerned it would overheat or cause a fire… So now I’m nervous about using it again. I also can’t figure out how to turn it off.

    No, I would not recommend this to a friend
    • Brand response from Anker Team
      Posted .

      Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.

      We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.

      We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you! anker