Customer Ratings & Reviews
- Model:
- A1611H11-1
- SKU:
- 6482849
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention how the MagGo charger is fast charging, magnetic, and portable. It also serves as a stand for the phone. However, some customers have concerns about the charger overheating and getting hot while in use.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Overheating
Doesn’t quite do the job
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well as much as love Anker products this one by far did not live up to its name - maybe because it was a return I don’t know . It only charges 1 phone it get very hot ( like it over heats ) and I have to position it on my phone exactly or it won’t even charge
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
To help us pinpoint the issue, please let us know the following information:
1. For recharge the battery itself, try using a different cable and another wall charger.
2. For wired charging, try another cable and another phone.
3. For wireless charging, below is the TS steps:
- Please make sure your phone case is a compatible Magnetic phone case or without a phone case.
- Restart or Reboot your phone.
- Try another phone.(if possible)
- Your phone model. Please note that it is suggested to charge iPhone 12/13/14 series phone via this PowerCore
Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer a 24-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
- Cons mentioned:Overheating
Battery pack
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery pack starts to over heat, makes the phone over heat as well. Battery doesn’t last long as what the box states!
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Bad charging
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This battery pack doesn’t fully charge ur phone To 100%,it does well if you need a little more battery to use you’re phone but for a full charge it’s not worth getting ,if you have an iPhone and use the MagSafe feature it will 100% heat up you’re phone,the kick stand on the back also tends to collapse if the phone is too heavy
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Check your box before you leave
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got delivered an empty box. Drove 30 minutes to pick up.
No, I would not recommend this to a friendNot good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get this to work more than 10 seconds at a time. I removed the phone case, and still could not get it to have continuous charging. Looking for receipt to return it
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Magsafe charger
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets really hot while charging a phone and battery increased the charge of my iphone by only 25 to 35% not a full charger
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
It never worked.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Immediately after buying it, I fully charged it only to find it wouldn’t work. Returned it for a refund.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Magnetic Wireless Charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does It work well with the magnetic cases if it is not an Apple case. We had to take the phone out of the case in order for it to charge.
No, I would not recommend this to a friendOverheat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When charging an phone is not in use iPhone 14 becomes exclusively hot.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
- Cons mentioned:Overheating
Don’t waste your time or money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not recommend. The power pack took like 4 hours to fully charge, but only charged my phone from 38% to 67%, then it shut off and had to be recharged again. That’s with me not manipulating the phone at all. It also got really hot while charging my phone. I’m thankful that I was able to return it and get my money back. Btw, I bought two, one for me and one for my husband and he experienced the same thing.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
To help us pinpoint the issue, please let us know the following information:
- What model and type of wall charger/AC adapter you are using
- If the battery charges fine with another wall charger and cable
- About how long it takes to recharge the battery (if it will charge fully at all)
Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
NOT STRONG ENOUGH
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It only charges my phone to 80% and it runs out of juice i have one better that i found on amazon for less money.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
Please let us know the following information, and please know this wireless battery supports 7.5W wireless charging.
- Try with another Magnetic case
- Restart or Reboot your phone.
- Try another phone.
- Your phone model.
- Advise us of the power remaining of your phone and the PowerCore when you find the problem, please try to fully charge the battery and then see how it works
Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer a 24-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
- Pros mentioned:Magnetic
Charger, but no Charge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This did not work. And there was no stand in my box. I wanted to take it back, but I need the box, I am going to try to charge it again to see if I can get it to work. But at this time it served as a paperweight. The magnet works, but not the charge part. I wanted it to be able to charge my phone while travelling in a car, or out and about.
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please try the following steps to see if the issue persists:
- The model of phone you are trying to charge. Please note only wireless-enabled devices will work with this device.
- What happens when charging the phone with its case off, as thick cases or cases with metal in them interfere with charging?
- What happens when charging with a different wall charger and cable? Please note our wireless chargers work best with a 5V/2A wall charger.
- What happens when you restart your phone and try again?
- What happens when trying the charger with another wireless-charging phone?
- Please confirm the phone is centered in the wireless charger
If those don't help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Returned
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not impressed. Upon receiving the charger I plugged it n and made sure it was 100%. I then attempted to attach it to my iPhone 13Pro. It would attach and the charging symbol came on but almost immediately it would go back off. Turns out this is because the 13 pro has a larger area set off for the camera array and the magnets in the charger are too far from the top edge to make good contact with the charging area in the phone. I finally got it to a place that it did continue to charge the phone and it took about 2 hours to charge from 49% to 100%. After removing it from the phone I plugged it back in to it’s charging cable and it had drained all the way down to one charging light on the unit. I then left it to charge back up. After about 2 hours I checked on it’s progress and it was still on one indicator light so I left it alone again. I checked it again a couple of hours later and it was still blinking one charging light. Thinking that can’t be right I unplugged the unit and plugged it back in and now it showed it had three lights (out of five). So I left it again overnight and when I checked it in the morning it still indicated it was charging and it still had three lights lit. I unplugged it and now the fifth light was blinking (4 solid 1 blinking). At that point I unplugged it and put it back in the box and got a return authorization. Long story short. It did not appesr to have enough juice to charge a fully drained iPhone 13 pro, it was extremely difficult to find the right place to attach it to the phone and the charging took forever and I couldn’t tell when (if ever) it was done. I don’t know about other MagSafe phones but I don’t recommend it for iPhone 13Pro
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer a 24-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt come with power cord and it was in bad condition
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@anker.com or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Stay away
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not magnetic! doesn't stick at all and the battery dies fast and slow charging not recommended at all
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
The magnetic power is among 9~12N and it meets the criteria of MagSafe. To help us pinpoint the issue, please let us know the following information:
- Make sure the phone case is the magnetic case.
- Your phone model. Please note only iPhone 12 or more series phones support magetic charging. Except for iPhones' mini models.
- Take off the phone case and try again to see if it helps.
- Try another iPhone(if possible)
- The surrounding temperature while charging your phone
- The power remain of your phone and the PowerCore.
- The indicator status of the PowerCore
Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer a 24-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Don’t charge my iPhone 14 Pro Max
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My iPhone don’t recibe the charge wait like 1 hour and my phone get hot
No, I would not recommend this to a friendNot so good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t hold the phone up and not keeping a charge just very poor quality
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
To help us pinpoint the issue, please let us know the following information:
1. For recharge the battery itself, try using a different cable and another wall charger.
2. For wired charging, try another cable and another phone.
3. For wireless charging, below is the TS steps:
- Please make sure your phone case is a compatible Magnetic phone case or without a phone case.
- Restart or Reboot your phone.
- Try another phone.(if possible)
- Your phone model. Please note that it is suggested to charge iPhone 12/13/14 series phone via this PowerCore
Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer a 24-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Mag safe charger
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not last that long, the charger well not fully charge
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. We're really sorry you've encountered this issue!
Normally, the 622 Magnetic battery takes about 2 hours and 10 minutes to fully recharge with a 5V 2A wall charger(such as an iPad or Samsung wall plug).
To help us pinpoint the issue, please let us know the following information:
- What model and type of wall charger/AC adapter you are using.
- If the battery charges fine with another wall charger.
- About how long it takes to recharge the battery (if it will charge fully at all)
If this PowerCore can get fully recharged then please try to charge your phone to see if it helps.
Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer a 24-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
- Cons mentioned:Size
Not the way anker
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love anker and most of their products are fantastic. This thing is awful, the magnet is weak it does not fit the iPhone 12 mini and sticks out the bottom nearly an inch. It’s thick and heats up
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
- The model of phone you are trying to charge. Please note only wireless-enabled devices will work with this device.
- What happens when charging the phone with its case off, as thick cases or cases with metal in them interfere with charging?
- What happens when charging with a different wall charger and cable? Please note our wireless chargers work best with a 5V/2A wall charger.
- What happens when you restart your phone and try again?
- What happens when trying the charger with another wireless-charging phone?
- Please confirm the phone is centered in the wireless charger
If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
- Cons mentioned:Overheating
Skip over this item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow charging and terrible overheating. It not worth harming your pho e
No, I would not recommend this to a friendBrand response from Anker Team
Posted .Thank you so much for sharing your experience.
It is normal that the chargers get hot when charging a device, but it is abnormal if a charger gets hot and does not charge. Everyone has different feelings about hot, and our products are designed to meet regulatory thermal requirements.
To get to the bottom of the issue, please let us know the following:
- What is the make and model of the device you are trying to charge?
- What happens when trying another cable and a different outlet?
- How long it takes to charge the device from empty to full?
- How much slower is the Anker charger compared to the original charger your product came with?
We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better. We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@anker.com or call us at +1 (800) 988 7973 if you need further help. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!