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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.8 out of 5 stars with 24531 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers express satisfaction with the noise cancellation, comfort, battery life, fit, and MagSafe charging case of the AirPods Pro 2. They appreciate the improved sound quality, transparency mode, and connectivity. However, some users have concerns about the ear tips not fitting securely, the high price, lack of bass, microphone issues, and compatibility with non-Apple devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 611 reviews
  • Pros mentioned:
    Battery life, Noise cancellation, Price

    Rated 5 out of 5 stars

    “Apple AirPods Pro 2nd Gen: The Ultimate Upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods Pro (2nd Generation) deliver exceptional sound quality, improved noise cancellation, and useful upgrades like volume control and longer battery life. While they come at a premium price, their seamless integration with Apple devices and top-tier performance make them worth the investment for Apple ecosystem users or anyone looking for premium earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Price

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these from Best Buy because they were on sale. They are great. Stay in my ears nicely even while exercising. Sound quality is awesome. They never go on sale at Apple but at Beat Buy I was able to save $50.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation, Price

    Rated 5 out of 5 stars

    AirPods

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones I ever had. They don’t slip out noise place noise cancellation is so good there really good. The price is right best thing ever.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation, Price

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing. I was a bit hesitant after trying out the 1st gen pros and being underwhelmed by the sound quality, but these have better bass, better sound, and great noise canceling/transparency. I use these everyday for work (great for when you have to read in a busy area) and the gym (ANC is really nice for the gym, helps me feel more focused). Spatial audio is game changing as well; have since switched over to Apple Music from Spotify for better overall audio quality. Admittedly expensive at MSRP, but for $189 these felt like a steal. Even at full price, these are worth the leap. Great to have USB-C as well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation, Price

    Rated 5 out of 5 stars

    Worth It!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancellation, got at a great price, couldn’t be happier with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation, Price

    Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely worth the price, im in love with my airpods pro!! if you’re hesitant like i was, these are definitely a huge upgrade from the standard airpods. the noise cancellation feature alone is one of the biggest reasons for the swap, and it really works!

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation, Price

    Rated 4 out of 5 stars

    Good product but BestBuy support sucks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called up “BestBuy” and this guy lied trying to sct like he was the store, he was corporate bestbuy. I asked him aboit a specific location and basically he said that this location only had 1 airpod pro 2nd gen left so he went through the process to “rewerve” it come to find out in store he legit just did a in-store pickup order and i could not pick it up because of the wait timr. He told me i could pick it up though. Basically that BestBuy location had plenty of Airpod Pro 2nd gen and that was a lie. Other than that the product it self currently is a good deal, nice noise cancelation, i love the airpods.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best price deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been thinking to buy EarPods pro 2 from last 3/4 months but I was not getting any good deal anyway then I came to know that Best Buy having the best deals ever as soon as I know, then I grabbed three AirPods and a Dell laptop and in Thanksgiving sale. Thanks, Best Buy For giving this amazing deal.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features and really comfortable. A little on the pricey side but well worth the money. Apple never disappoints.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation, Price

    Rated 5 out of 5 stars

    AirPod

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speakers and wonderful Bluetooth. Music sounds so much better with crystal clear sound with noise cancellation. Could not ask less for this price. Come on guys go and get it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price

    Rated 5 out of 5 stars

    Airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought these twice, my first pair unfortunately got stolen, I tried out other brands and nothing compared. For earphones AirPods all the way, the comfort and sound are unbeatable. Worth the price imo! I highly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    AirPods Pro 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I upgraded to the AirPods Pro 2! I really appreciated the hearing test and some of the other handy features on this upgrade. Also happy with the value pricing I received.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best Buy prices never fail

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best so far I got the first edition when it came out. Just got the second edition definitely great upgrade especially for the sale Best Buy is selling it for right! It’s a must buy for a great gift!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation, Price

    Rated 5 out of 5 stars

    My ear pods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great work good great price would definitely recommend to a friend and more.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Only Purchase the Authentic Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to save a little money but quickly learned my lesson after the disappointment of purchasing a pair of fake Air Pod Pro's online for my son. They didn't even look like the actual ones. It was hard to see my son's smile fade away into sadness. However, I was able to redeem my son's trust, by purchasing the real Airpod Pro's at Best Buy the very same day. He's now happy and loves them! I'm also happy because I saved about $60.00 as they were on sale. Lesson learned: Always trust Best Buy to have a good price for quality and authenticity. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    MyAirpodPro2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous price, excellent trade-in value. Better overall price and sales experience than retail Apple Store. Excellent customer service. Highly recommend Best Buy’s retail experience.

    I would recommend this to a friend
  • Pros mentioned:
    Noise cancellation, Price

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Worth the price, noise cancellation works great. Can be easily located through Find my App.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect noise cancellation!!!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AirPods are spectacular and the are way less expensive than buying at the Apple Store. I use these AirPods when I am doing home-hospital instruction . They block out all other noise. I also use these when I am mowing the lawn. Noise canceling is a feature worth purchasing them for. Young man who helped me with them at Best Buy was wonderful. Thank you so much .

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    My latest audio companion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an upgrade to my old AirPod . It is really a big upgrade considering the price . I don’t regret buying it .

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    AirPods Pro 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Best Price Ordered it here at best buy couldn’t match the price anywhere.

    I would recommend this to a friend