Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$299.99

Customer reviews

Rating 4.6 out of 5 stars with 1292 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers consistently note the excellent sound quality and rich bass of the HomePod. The speaker is praised for its ease of use, simple setup, convenient size, and compatibility with other Apple products. Some customers find the connectivity to be inconsistent, and others feel that the price is somewhat high. A few customers also mentioned that they wish it had battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-20 of 68 reviews
  • Rated 3 out of 5 stars

    Descent iot central controller

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works pretty well. It does a good job of controlling all the rest of the things in my house like all my other IOT devices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh, more aesthetic than useful!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so great! Takes over so much space, and Siri hardly ever listens! She listens more to the tv when they say a similar name to Siri, always scaring me when that happens lol

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Siri us Lee

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interrupts other Siri devices when I don’t want it too.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Really great speakers with great capability

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the sound quality that comes from the Apple HomePods, they really deliver exceptional sound and bass. The setup was extremely simple and fast with great intergration into Apple’s ecosystem within the Home app. I really love the look/design of the units as well. The reason for 3 stars is due to a failure of Apple’s software capabilities. I really am disappointed that you cannot set up surround sound capability with more than one speaker set (you can group two HomePods OR two HomePod Mini’s). I had originally purchased two HomePods and two HomePod Mini’s to setup my home theater, and it was a horrible connection process and link to my tv. The unit is great when working with an Apple TV only, but if you want to connect to any external unit that is connected to your tv it loses quality and lack of surround sound makes it very dull. If Apple really wants to up their game in this space to create an audio experience, they need to expand connection capabilities to more than just the Apple TV units, and allow for spatial audio with surround sound support across multiple speaker units.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great sound but that's all.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am giving this 3 stars because the sound quality is absolutely perfect. The audio is rich, clear, and exactly what I wanted for music. However, the user experience has been mixed. I frequently experience bugs where it disconnects from my iPhone or causes interruptions when I'm trying to use it with my Apple TV. Also, Siri is very bad and struggles to be helpful compared to other voice assistants. If you want amazing audio, this is a great speaker, but be prepared for some frustration with the smart features and connection stability.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great sound; dumb speaker

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a pair of HomePods to complement my Apple ecosystem at home. I have to admit, the speakers themselves sounded fantastic... when they actually worked. However, the setup process for these speakers was incredibly frustrating. Initially, the setup was a breeze. However, things took a turn when I decided to upgrade my Apple TV to support eArc for my TV. After performing a factory reset, the HomePods simply refused to set up like they did the first time. I'm not sure if this was due to a new update to the HomeKit, but I had to make around 20 attempts before they finally progressed past the "Configuring" stage, which took hours. To resolve the issue, I ended up deleting my HomeKit Home and re-pairing everything, and that seemed to solve the problem for a little while, although it felt like an extreme measure to get these speakers to work. Another issue I encountered was sound cutting out while playing games or watching movies. This was incredibly frustrating, especially considering that the HomePods were positioned right next to the router and Apple TV. I really wished I could plug in an Ethernet cable or something to avoid using wireless. Siri is not a great voice assistant sadly for these speakers and would recommend sticking with Alexa instead. Overall, my initial impression of the HomePods was positive, but it quickly turned into disappointment over time. I ultimately decided to return the HomePods and stick with my Alexa system, which has worked for me for years as my smart speaker. Instead, I invested in a Sonos Arc soundbar, which has been fantastic. While the HomePods may work well for certain home setups, they come with their fair share of quirks and issues to deal with. My recommendation would be to explore alternatives before fully investing in these speakers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good as a speaker

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, getting better. When I first bought it I was very disappointed. I had numerous calls with Apple support just to get my programmed music to play properly at the appointed times. But they used my case and actually fixed the issues in their backend code. Since then, my system has been working well (I had set everything up correctly). I will say, Siri still ain’t great. The integrations are sub par. Not really impressed. But if all you need it for is playing music at different times and using as a speaker for your tv, then it’s great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity, Siri

    Rated 3 out of 5 stars

    TOTALLY REGRET MY PURCHASE.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I totally regret my purchase. im a big apple fan, and for this HomePod to be so sluggish is so disappointing. the bass and sound is AMAZING! but when it comes to connections, and Siri, its so POOR!! it makes having commands useless and Siri useless. there ever hardly access or connection. I feel like wasted money, and now the sound started stat icing and I only had this for a month and a half and im disappointed completely.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bass
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Sounds beautiful, deserves inputs for legacy devic

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow does thing have bass. It feels solid in hand too. If you're in the Apple ecosystem, it's easy to control and route audio from Apple devices. But this thing has a permanent power cord and no audio inputs. That's a shame, because it sounds so beautiful, it would be nice to attach other devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    HomePod

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality but the HomeKit software would not connect to my existing home automation devices, which are HomeKit compatible. Over time I think this will becoming a more stable home automation platform, at the time of this purchase it was not.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Excellent sound quality, headaches in Spotify

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up two of these for our homes since I was struggling with Google audio nest speakers. Since we’re largely an Apple ecosystem, I figured it would work pretty well. Problem is we don’t use Apple Music. We use a family plan with Spotify. Apple doesn’t allow for groupings of speakers, which was annoying. The other issue was that because my wife and I both have a different iCloud account getting both of our iPhones to work somewhat more seamlessly within. Spotify was problematic. In the end, I discovered that my recently updated TP – link mesh system just didn’t work well with speakers generally. I switched to Eero after doing some research. Things worked much better, but I still experienced to glitches with the Apple HomePods. I still had my Google nest set up and so I reinstall that. Far better integration with Spotify. Yes, sound quality not quite as good but at this point, the slight improvement and sound quality isn’t worth the additional headaches. I’m going back to Google nest. Cimpl immediate integration within Spotify. I can use the Google Home app to create speaker groups but once I’ve done that they’re automatically recognized in Spotify and I don’t have to open the app anymore to do anything, unless I want to try and control volume uniquely within each speaker in a speaker group. The last question on here is a bit tricky. Would I recommend these? If you’re running a fully pure apple set up using Apple Music then yeah they’re probably decent though. You still can’t punch them together into specific groups, which is a really nice feature and something Apple needs to add. If you’re using Spotify or some other music service and or you want the ability to Bluetooth to the speaker, I do not recommend this product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sounds good, but so does the mini.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after loving my HomePod minis and hoped for a big sound upgrade. It does sound better, but not 2x the cost better. Returned it and got a pair of minis and am much happier with that!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Welllllllllll…

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I originally bought two of these things, one for each of my Apple TVs in different rooms and after plugging it in in the living room, I found that it didn’t work for what I wanted. It wasn’t loud enough to fill the room and it didn’t have the base that I was hoping it would to replace my sound bar, but it is really good in the bedroom. I have it in there and Siri while she’s a bit on the dumb side, does everything I need.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Expensive speaker that only like Apple Music.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was great. No issues with them. Not a big fan of this imperfect speaker though. The sound is great but if you want to play Spotify it only works when your phone is on and not locked. Super pain in the rump. Needed this for remote access to the HomeKit which works fun. Pretty expensive hub for a speaker that only likes Apple Music. Should have gone with the google or Amazon platform. Cheaper and much more user friendly

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    The biggest problem with the Homepods is Apple

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two HomePods to use them as a pair stereo speakers for my Apple tv and PS5. The sound is really really good. The level of quality and detail when watching movies and playing games is a great experience..When they work!!..I got them on release day and I’ve been using them everyday as my main audio speakers for my tv. After the first week of no issues now they are causing problems. There are times where one speaker stops working with the Siri Remote, so when you use the volume controls only one will work making the sound unbalanced. I tried working through it with Apple and their customer service are completely incompetent and have no idea how the HomePod the even works. One of the supposed “geniuses” even asked me where did I purchased the Apple Tv as if where I buy their devices has anything to do with the HomePods not working. In conclusion they never figured out the fix and I had to figure it out on my own, but the audio problem has happened twice already since I’ve had them. Im still on the return period and Im very much considering returning them. This problem has been mentioned by people on the past with the Gen 1 HomePods and Apple still hasn’t cared to fix it but still charge a premium for this half baked speakers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    HomePod 2 review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected better performance from it. Sometimes it doesn’t listen, and the fact that it’s Siri it interferes with the other Apple devices that also answer to Siri. The sound quality and bass are good though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    It's Apple so it's probably great but overpriced.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know there's been many glowing reviews of the new HomePod and some not as glowing. Here are my thoughts, the sound is great, there' a solid bass sound out of it. The form factor is nice, it's smaller than a device like the Echo Studio. The built in Tenmp/Humidity sensors are a nice addition. It has that solid Apple build look and quality to it. Now, would I add a second for stereo sound, probably not. For the price of two I'd go for something like the Sonos Arc which I think has better overall quality and sound. The ability to have two HomePods connected to an Apple TV is a great option, but again at that price I think Sonos would be better for a few dollars more. Plus, if you use them for TV sound you're stuck always being in the Apple universe for all your TV watching. The other issue at least for me, Apple doesn't integrate with SiriusXM or Spotify, to start either of those services you'll need to go to your device and can't simply say "Hey Siri play Spotify/Play Yacht Rock on SiriusXM" If you're in love with Apple, you'll of course love this, if you're familiar with many of the other smart speaker options, I am not sure you'll see that big of a difference for the cost. (now if it dropped by $50 I think it'd be the ideal price point) I would recommend it for those deeply into the Apple Ecosystem/Apple Home setup. If you're not and more in the Nest/Echo ecosystem then you may be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Was hoping for better

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My goal with the HomePod2 was to fill a small studio apartment with room filling ambient sound. Unfortunately, the HomePod2 failed in a number of ways. First, the sound of the speaker is too bright for me. Yes, the base is strong and present, but it is too tight and precise for me, also the mids and vocals seem too bright and artificially present. Second, with one HomePod2 the sound has a wide sound stage, but it still feels like a point source. With two HomePods in mono the sound was just too overwhelmingly bright even at low volumes. Something about the way the audio is being processed made listening uncomfortable. Third, when used as a stereo pair, the sound is very impressive and immersive when listening in the sweet spot, but not so great for general walking around. For all that I had heard about the HomePod having immersive room filling sound, I was not impressed. So I returned one and kept the other. I now use the single HomePod2 to augment my existing setup of three other competitive WiFi Airplay speakers. The auto audio adjustment feature of the HomePod2 works well to "fill in" for the lack of mid range vocal brightness of my other 3 speakers and enhances the room filling ambient effect I'm trying to create. AirPlay enables all my speakers to play in synchrony, two operating as a stereo pair, and two working in mono. However AirPlay can be frustrating at times because it is still slow to initiate and glitchy at times. With all the money Apple can apply to product and software development, both AirPlay and the HomePod2 should be better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Kind of disappointed

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this in hopes that i can connect it with my homepod minis and have them work as a home audio system. Turns out you can only connect one to Appletv and not all at the same time. Nor can you use it in a way with a regular tv as the main speaker. It sounded amazing but lacks with the connection features and does not really live up to the $300 price tag :/

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not Loud Enough

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 and paired for stereo hoping they would be loud enough to play along with drums but they don't get near loud enough. I could have bought a PA speaker that for less cost and wish I would have. The mini I have is a much better deal. I should have waited for the next generation which might have a screen.

    No, I would not recommend this to a friend