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Customer Ratings & Reviews

Your price for this item is $27.77per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 475 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the outstanding camera quality and excellent battery life of the iPhone 13 Pro 5G 256GB. Many appreciate the phone's size and ease of use, along with its sleek design and crisp display. While some find the weight noticeable and miss the home button, positive feedback on the camera and battery life outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 43 reviews
  • Pros mentioned:
    Battery life, Camera quality, Ease of use
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great phone.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is awesome. The pro camera takes pictures that are detailed even on zoom and show full depth. Easy transfer from old device. Easy to use,stable OS. Fast processor and beyond enough RAM. The build quality is solid and durable. Battery life is unbelievable. I run videos and music a few hours a day and only use about 70 percent battery in 2 days. Pro model gives decent sound. Very good for cell phone. The picture is superb and refresh rate is high, I thin 90-120hz. It shows and does not affect battery as I expected it would. The only cons involve the camera jut out. They are awesome but seem to add a lot of weight. And it can be a little difficult for me to clean between cameras with my large fingers and a cloth. Well worth it though. I got two years of Apple Care, so I am confident in this purchase The cameras are heavier than I am used to, and jut

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded in my iPhone 6s Plus (which was hard because I loved it) for this iPhone 13 pro and because of the huge jump I really was impressed and loved the upgrades to the phones camera, speed, battery life just to name a few. Great phone. If I had to give it a mild negative it would be the weight of it is noticeable. I’m happy I went with the 6.1” pro vs the 6.7” pro max. Same phone but not as heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Nice upgrade from IPhone 12 to IPhone 13 Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be much faster as far as processors go, it has the Bionic 15 where the IPhone 12 used the Bionic 14. The camera is great I love all the new features, even though I haven’t into all of them. I also like the three lens compared to my old (really not that old) IPhone 12 with two lens. The display is much sharper too. I’m not sure about he battery life at this point, haven’t gotten into the settings to turn off some of the battery draining settings.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great Upgrade from 8 Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loving the new iPhone 13 Pro. Truly liked my 8 Plus but storage being an issue made the upgrade. First the phone is lightning fast. Face recognition was strange to get used to though it works extremely well even in low light and wearing glasses. The camera is phenomenal! Optical zoom is a great feature and all photos even low light are much improved. Battery life improved too!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Upgraded to iPhone 23 pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an iPhone 8 and the speed of this phone is so much better. The camera was the major reason I bought this model, and I am impressed by the difference compared to the old phone. It also hold battery power so much better than the old one!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use, Processor speed

    Rated 5 out of 5 stars

    iPhone 13 Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new iPhone 13 Pro is faster, more durable, and easy to use. The camera is incredible! There is no downside!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Best iPhone by a mile!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing battery life, camera is the best I’ve ever used on a phone and processing speed is blazing fast.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. The camera quality, battery and speed is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great upgrade from XS

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was to replace my old iPhone XS (with a cracked screen). This phone is faster and has a better camera (which is most of what I use it for other than texting and calling). I have never upgraded to the newest iPhone before, but glad I did. Looking forward to learning more about how to use all its features.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome! The speed is amazing and the display is clear and sharp. I have stopped using my Canon camera to take portraits and started using the camera on this phone because it take better pictures and is easier to carry.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Size

    Rated 5 out of 5 stars

    Just the right size with all the bells & whistles!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the 13 PRO in order to get the best camera function. Not too big to carry in my front pants pocket. Lightning fast. Data transfers were done in the store for me. Great service. You do have to buy a charging plug. Only a cable is included. 256gb memory holds all my music and pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    iphone 13 pro is a real PRO!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with this phone.... Went from an 8 with the home button and was a little worried about the swipe.... no worries here... this phone is smooooth and fast....not to mention the camera quality. 5 start!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    buy your phone through Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had a Xs iphone.. this is soo much faster and the camera soooo much better. buying through Best Buy was easy and they took care of everything for transitioning my number and service to a new provider!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Best Apple iPhone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone 13 Pro is the one of the most powerful phones ever. Despite the larger camera hump and lack of Touch ID, the latest iPhone is a beast with a stellar display and excellent cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great HOA grade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone - upgraded from a 12 and the camera is amazing! I can’t really tell the difference between the 2 phones other than the camera- but it is lightening quick - great phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great phone and camera

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my iPhone X and love the faster processor and brighter screen. The camera is outstanding and night pictures look like day pictures with the auto settings.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Size

    Rated 5 out of 5 stars

    Exactly what I needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exact what I needed in a phone, speed, clarity during calls and media, connection, and perfect size! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great I phone 13 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast speed picture quality fantastic great sound quality as well as very clear videos for sending an overall great phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an XR. The phone is noticeably faster. The camera is also great. This was a perfect gift!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed

    Rated 5 out of 5 stars

    iPhone 13 pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen resolution. Fast processor for seamless experience. Cameras are awesome. You pay for what you get.

    I would recommend this to a friend