Back to School DealsSavings is one of our best subjects.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $27.77per month
for 36 months; 0% APR

Customer reviews

Rating 4.7 out of 5 stars with 475 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the outstanding camera quality and excellent battery life of the iPhone 13 Pro 5G 256GB. Many appreciate the phone's size and ease of use, along with its sleek design and crisp display. While some find the weight noticeable and miss the home button, positive feedback on the camera and battery life outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-4 of 4 reviews
  • Rated 2 out of 5 stars

    Great Phone, Inexperienced Service Setup

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone itself was great, but the service was not. After officially meeting with a team member to receive and set-up my phone, I later found out at home that the team member had gone through the process incorrectly and had forgotten to turn off and transfer the information from my old sim card to my new one. Instead of being a quick and easy process like I had previously had at Verizon, this turned into a stressful several day, multi-phone call journey.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Chosen for battery life upgrade and camera

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone works fine. However, Apple focuses on the sale of this phone due to better camera and battery life and assumes incorrectly that means this is the preferred size. The improved camera is great and the battery life is good. However, the size is way too big. It is also frustrating that it forces the face ID when Samsung mastered the fingerprint on a smooth screen. I chose this option purely based on the camera, brand, and battery life. But, it is heavy and big. Too big to easily carry in shallow pockets.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It’s an apple

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an iPhone not much has changed. The people helping set it up didn’t set it up right so I had to wait a week for Apple to unlock the phone so it could be used.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sucks

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked my old phone better. It was a ten. This one is slow and lags at the exact wrong times. Do not buy this if you’re even remotely satisfied with your current phone.

    No, I would not recommend this to a friend