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Customer Ratings & Reviews

Your price for this item is $409.99

Customer reviews

Rating 4.1 out of 5 stars with 53 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers commend the MacBook Air 11.6" for its affordability and performance, noting that it runs smoothly and is a great value, especially for students. Its light weight and compact size are also frequently praised, making it easy to carry. However, some customers have reported issues with the battery life. The small size, while a positive for some, is also noted as being difficult to find.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-8 of 8 reviews
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Died within six months!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for our special needs son who was going into sixth grade and needed a laptop computer. We’ve had great experiences with the Apple ecosystem and assumed this would be a quality product. Unfortunately it died less than six months after we purchased it and when we took it into Apple they informed us that the motherboard is fried through no fault of our son and that the computer was originally manufactured in 2013, meaning it was already five years old when it was sold to us. A big disappointment and a huge waste of money! An expensive lesson learned, and hopefully this review will help you not make the same decision.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my daughter for Xmas and it will not even turn on after having it charging for 6 hours. Such a disappointment. Don’t waste ur time or money. But a new one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy with this Apple product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a disappointment! No touchscreen, couldn't perform split screen & lacked other basic functions of similar models. Would never purchase again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Laptop Apple…………………………………

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really bad no recommended……………………………………………………………………

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially excited about the purchase as the laptop looked to be in good condition and worked well. Unfortunately it stopped working within two days of use. I returned it for a full refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    expensive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as used by owner. I am trying to sell it back to Bestbuy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dents

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    May I switch it to a better one? This one has dents and scratches

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst purchase & process ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother ordered this laptop for me & when it arrived it seemed to be working for about 10days or so and then it started giving me issues. When I would power it on it just gave me a gray screen & when I contacted Best Buy they gave me the run around for a couple of weeks until I finally checked the computer in and found out it was unrepairable. So they are sending me a new one but this process took about a month. So if you guys can try not to purchase a refurbished product from best buy.

    No, I would not recommend this to a friend