Customer Ratings & Reviews
![The text on the image is a keyboard layout, which can be grouped and corrected as follows:
1. Alphanumeric keys:
- A B C D E F G H J K L M N O P Q R S T U V W X Y Z
- 1 2 3 4 5 6 7 8 9 0 I O J K L M N
- ! @ # $ % ^ & * ( ) = + -
- Tab, Q, W, E, R, T, Y, U, I, O, P, { } ]
- Control, option, command, and shift keys
The image shows a close-up of a laptop keyboard, which includes the alphanumeric keys, function keys, and other special keys. The layout of the keyboard is standard for most laptops and desktop computers.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/caa8684a-2389-487c-9ee6-9fe8b746b3d5.jpg)
- Model:
- MX2J3LL/A
- |
- SKU:
- 6602749
Customer reviews
Rating 4.9 out of 5 stars with 277 reviews
(277 customer reviews)Rating by feature
- Battery Life4.9
Rating 4.9 out of 5 stars
- Speed5.0
Rating 5.0 out of 5 stars
- Display5.0
Rating 5.0 out of 5 stars
Customers are saying
Customers are satisfied with the MacBook Pro 14-inch's exceptional battery life and smooth performance. The build quality and speed of the SSD are also frequently praised, along with the vibrant display. While some find the price high, many appreciate the portability and lightweight design.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Faulty Hardware USB-C ISSUES
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful computer great esthetics. However I bought it 'Open-Box', to save a few bucks. Under NO circumstances will i buy an Open Box from Best Buy. Everything worked on the computer exept All the USB-C ports. Tried to plug in a jump drive, wouldn't recognize or read the drive. Spent a few hours cobming thru YouTube and BIOS specs to come to the conclusion that this is why the computer was returned in the first place. This was the 'Open-Box, Excellent condition'. This product should have been properly vetted and returned to apple under RMA procedures. It clearly was defective from Apple, and should never have been resold AFTER, initial return. Now i have to wait 5-7 business days for the 2k I spent to be returned to my account. Going forward, DONT SELL A COMPUTER WITH FAULTY HARDWARE ISSUES. PERIOD!!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Best But trade in, absolutely the worst experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Order a new MacBook from their website, added my M3 MacBook Air as a trade-in. This is a three month old device, so relatively new. It’s been over the allowed processing time, and no communication at all. I will not be using Best Buy for anything else. I will go straight to Apple next time, which I am very pleased that we have one in the area. I thought this will be a easy process, but it’s been frustrating every step of the way I also receive the email from their team stating that they will not provide a status update, and they made sure to highlight that part in red and bold.
I would recommend this to a friendRated 1 out of 5 stars
Double check shipping address!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortantly the item was returned do to being shipped to the wrong address. Bestbuy would not update the shipping to the correct address, even after being contacted only hours after the item was ordered.
I would recommend this to a friendRated 1 out of 5 stars
Not much use since Apple wont help Apple Account…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally a paperweight. Useless with having an Apple account. Which takes hours of lies from Apple resulting in returning this and throwing all Apple out of my home and life.
No, I would not recommend this to a friendRated 1 out of 5 stars
Nothing but problems
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had multiple problems with this computer. I had a macbook pro for 10+ years and never had a problem. Bought this one and um still having problems—will be returning it tomorrow.
This review is from Apple - MacBook Pro 14-inch Apple M4 Pro chip Built for Apple Intelligence - 24GB Memory - 1TB SSD - Silver
No, I would not recommend this to a friendRated 1 out of 5 stars
ITS A LEMON
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NEEDS TO BE RESTARTED EVERYDAY GEEK SQUAD HAS BEEN USELESS
No, I would not recommend this to a friend