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Customer Ratings & Reviews

Model:
XR 256GB CORAL RB
SKU:
6398592
Your price for this item is $279.99

Customer reviews

Rating 4.3 out of 5 stars with 1561 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are satisfied with the good condition of the phones and the quality of the cameras. They appreciate that most of the phones have no issues and some even look like new. However, there are concerns about the battery life, with some customers reporting that the battery drains quickly. There are also mentions of scratches, overheating, speaker issues, and phones arriving dirty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,561 reviews
  • Pros mentioned:
    Good condition

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift. It was a great price at being used, and worked flawlessly. Receiver was happy with her gift.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    I love Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase, well priced, I’m glad I bought it

    I would recommend this to a friend
  • Pros mentioned:
    Good condition

    Rated 5 out of 5 stars

    Xr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service and phone in great condition reasonable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone I have ever gotten

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never bought a phone from Best Buy nor have shopped at Best Buy but I would love to come back a shop the first time experience for me was great and I love the phone i got and customer service was so great and the employees were so nice I would recommend anyone to go to Best Buy and shop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iphone xr

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its good just that the charger port is failing but overall it is greta

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone XR 1 week opinion

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scratched charger port, smudged back glass around where the camera is, minor scratch, mic keeps echoing in calls came dusty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and reliable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good and reliable phone my son loves it. Customer service was amazing and very quick and had all the answers i needed. I was in and out i had no problem setting up the phone quick and easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and has plenty of memory. A little slower than id like but besides that works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I buy this iphone for my brother

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was perfect and with no problems and was cheaper

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If u need a iPhone go with Best Buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick delivery, XRiPhone works great, only comPlaint would be phone always says offline , no internet, updates don’t happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple - Pre-Owned iPhone XR 256GB (Unlocked) - Co

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is amazing! Works really well. It didn’t seem like it was previously owned. It didn’t have any scratches nor dents. My daughter was really happy with her phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone XR 128gb Balck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone XR 128gb is good option, but the charging cable and adapter are not original Apple. It take a long time charging

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price/LCD screen is amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous LCDscreen. Haptic engine is snappy. LCD screen looks better sometimes and other times OLED looks better. OLED is more color saturated but thats not necessarily a good thing all of the time. Its a trade off. Amazing quality phone.

    I would recommend this to a friend
  • Cons mentioned:
    Scratches

    Rated 1 out of 5 stars

    Scratches and chipped glass

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone arrived with scratches all around the edges. The glass edges around the camera are chipped. So frustrating to wait over a week and then get a phone in this condition. This phone looked like it was never taken care of the previous owner. A simple $12 case would have prevented this kind of thing. Best Buy should not allow this kind of product to be sold though their website. I will return this phone.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    My daughter’s gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good my daughter love it works very well no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trade in

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great. Little disappointed they didn't except my trade in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mike phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed, looks, easy to use, download was fast, fun to play games on.

    I would recommend this to a friend
  • Cons mentioned:
    Dirty

    Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was so dirty a of dirt sorrounded in the camera a lot of scratches battery life 83% not worth it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xr Rating

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great, works great, decent camera quality is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DAUGHTER'S PHONE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job on this product and having it ready for my daughter.

    I would recommend this to a friend