Member Deals Days.Ends Sunday. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 76 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the Arcade1Up Ms. Pac-Man Countercade for its fun, classic games and ease of use. They also praise the quality of the build, responsive joystick, and precise controls. However, some customers found the size smaller than expected. Overall, the positive feedback on gameplay and quality outweighs concerns about the dimensions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 76 reviews
  • Pros mentioned:
    Games

    Rated 5 out of 5 stars

    Great Countercade!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ms. Pac Man was my favorite at arcade game growing. I really wanted the 3/4 version but I just don't have room for it. This countercade is small enough to fit anywhere or take anywhere. The games are just the same as in the 80s. Featured games are Ms. Pac Man, Pac Man Plus, Galaga and Dig Dug 2. I highly recommend this countercade!

    I would recommend this to a friend
  • Pros mentioned:
    Joystick, Quality

    Rated 5 out of 5 stars

    Ms. Pac-Man just like I remember!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This takes me back a very long time to some great childhood memories. Almost exact emulation, solid build quality, and precise controls. I’m very happy with my purchase!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Looks nice but only good for collectors.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So to preface this, I own the Arcade1up Star Wars and Mortal Kombat cabinets. The Star Wars one was fantastic, and the Mortal Kombat one was ok but not great (had to replace the joysticks with Sanwa because they had issues with registering diagonal inputs). I loved playing Ms. Pac-Man at my local pizza place since I was a kid, so when I saw they were coming out with the full-sized cabinet, I was tempted, but I just don't have room for another large cabinet right now nor do I feel like it's worth the money for the games that come with it. So I saw this one, and thought it could be a nice compromise since it's small and seemed to have a better selection of add-on games with Super Pac-Man, Galaga and Dig Dug (according to the description). I received it today, and it's pretty small which is to be expected but the artwork looks great and appears to be great quality upon first look. You don't have to assemble it which is nice, so you can plug and play pretty much right out the box. The problems start when you turn it on. The screen is horribly washed out, and I heard the previous countercades had a similar problem, but I was hoping they'd improve it on this one. With no lights on in my house during the day and even if I stayed directly in front of the screen, the reflections and overall inconsistency of the picture was really bothering my eyes, especially with the washed out black levels in the background of three of the games. Then I notice it's actually Dig Dug II and not the original Dig Dug, which wouldn't have been a big deal if Best Buy had correctly stated that in the description, which they didn't. I was looking forward to the original though, so that was another disappointment. I played all four games, and the controls are 4-way which is good because they should be, but the joystick is obnoxiously clicky and the convenience of it being small is not convenient for your wrists since there's no space for them to rest comfortably. You can't change any settings in the games like some other Arcade1up cabinets like Star Wars, which isn't a big deal to me for this price since I wasn't expecting that, but it should be noted for people that were wondering. Overall the sound was accurate and clear so I can't complain about that, but the other negatives have made it too much of a chore to actually enjoy. And I don't have time to go crazy looking for replacement screens or joysticks to mod this and make it good; I would have been fine just paying more for something that was good from the start. So for these reasons, I will be returning it to Best Buy for a refund, because as nice as the artwork and design is, I'm not buying this to just collect it; I want to actually play it and enjoy it, and if I can't do that then it's ultimately not worth keeping.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Games

    Rated 4 out of 5 stars

    Big nostalgia in a small package!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice mini version of an arcade cabinet with 4 nice games to play! I wish they had more versions of this size as well and the full size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Brings back memories from when I was a kid and I had Coleco Ms. Pac-man.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very good but the screen has weird viewing angles

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The recreation of the original arcade machine is spot-on! Easy to play and comes with Galaga and Dig Dug 2 in addition to the main event Ms. Pac-Man. I would recommend it but be sure to figure out the best table height for the optimal viewing angle.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Great Arcade but BEWARE OF SIZE

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was wondering why the price was lower than the previous Arcade1Up countercades, considering this one come with more games. Then i received the product and realized its noticeably smaller. It is still a great arcade, very responsive, and fun to play. Might want to get it on a sale though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Joystick

    Rated 5 out of 5 stars

    Ms. Pac Man

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It made a great gift for my mom. Its not to heavy and the art work is awsome. Joystick and buttons work perfectly and its easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome gameing

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this game, it has 4 games to play, awesome game

    I would recommend this to a friend
  • Pros mentioned:
    Fun, Quality

    Rated 5 out of 5 stars

    Arcade1up Ms Pacman

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ms Pacman video game is awesome. Brings back memories from the past. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Joystick

    Rated 5 out of 5 stars

    Pretty dope.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The joystick work well, which is a surprise considering Arcade1Up’s qc issues. The games are emulated to play almost perfectly. Wish it didn’t have Galaga... they have way too many cabinets with Galaga in it. Worth having for Ms. PAC and Dig Dug 2.

    I would recommend this to a friend
  • Pros mentioned:
    Games

    Rated 5 out of 5 stars

    Mommy gamer

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This brought back childhood memories of going to play arcades. Everything is just like the old school games.. love it. I ended up having to buy another one for my 9 yr old niece because she wanted to come to my house every day to play it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Classic gaming at its best

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller than the previous countercades and uses different size power supply. Cabinet looks great. Sound is adjustable which is a definite improvement from gen 1 countercades.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    My mom loves it and it's still going strong

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a gift... my mom loves it and it's still going strong. Just as good in quality as the larger cabinets but even better. It takes up less room and can be played anywhere in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Grandpa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow the grandkids love this I thought it would be to boring for this generation but they totally excited about it.

    I would recommend this to a friend
  • Pros mentioned:
    Games

    Rated 5 out of 5 stars

    Blast from the past

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great blast from the past, ordered for my parents for Christmas to help them pass time during quarantine other watching tv. They love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family fun

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought back memories! Purchased the open box was in good condition. My family enjoyed playing against each other.

    I would recommend this to a friend
  • Pros mentioned:
    Games

    Rated 5 out of 5 stars

    Ms Pac-Man

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays great had to return because one of the games didn’t show the starting screen. Return with no problems for a new one. I love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ms pac-man

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this table top ms Pac-Man I would recommend this to anyone if you get a little bored need something to do feel like a kid all over again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE this game!!!! My kids thought I bought it for them but nope I bought it for myself!

    I would recommend this to a friend