Customer Ratings & Reviews
- Model:
- VMA5600-20000S
- |
- SKU:
- 6452811
Customer reviews
Rating 4.5 out of 5 stars with 736 reviews
(736 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the easy installation, long battery life, and solar-powered feature of the product. They appreciate that the solar panel is convenient and efficient, helping to keep their cameras charged without the hassle of constantly replacing batteries. However, some customers have concerns about the charging effectiveness, compatibility with older Arlo cameras, price, sunlight requirements, and occasional instances of the solar panel not charging.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Ineffective
Rated 2 out of 5 stars
Arlo Dolar Panel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Purchased this for my Pro 4 XL. Initially bought 4 panels for 4 cameras. Installation is a quick and easy, just like charging the camera. I followed all recommendations to make this perform at the optimal operation. As a background I live in Phoenix, Az that it is sunny most of the time. I installed this with my camera at 100% fully charged and face the panel where it would get all day sun exposure with its positioning. After the week my camera percentage dropped to 35% after moderate use. It was not charging. In fact my camera would die and i’d have to take it down to recharge it. My camera stays at 15-25% battery life with the “it’s charging Indicator.”. The panel always gives a message saying the panel is too hot to charge. You would think that they would have it in mind when developing this camera to withstand all type of climates. I bought 4 of the Arlo Pro XL cameras. The quality is very good but if it’s not working 1/2 the time is it worth it?
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thank you for your review. For help troubleshooting Arlo Solar Panel issues, please read the following article: https://kb.arlo.com/000045870.
We appreciate your patience and understanding.
Best Regards,
Arlo Team
- Cons mentioned:Compatibility, Ineffective
Rated 1 out of 5 stars
bull
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went to buy security cameras. The sales associate did not know what she was doing and sold me solar chargers that did not work with the cameras. I had to return the chargers for different ones and they don't work either. I called and the rep said the chargers are not designed to keep the cameras fully charged. The cameras are mounted up high and are a pain to take down and charge.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hello Bull,
Thanks for your feedback. We want to mention that the solar panel is a great low-maintenance solution for outdoor camera installations in hard-to-reach areas. Also, although the Arlo Solar Panel is designed to keep your Arlo camera’s battery fully charged, heavy usage of your camera can drain the camera battery faster than the solar panel can recharge it. The 2-watt Arlo Solar Panel is designed to provide year-round trickle charging to keep your Arlo camera battery charged, not to charge your camera battery from low to full.
Feel free to contact support if you need assistance with your system : https://www.arlo.com/en-us/support/contact.aspx.
Regards,
Arlo Team
^RM
- Cons mentioned:Ineffective
Rated 1 out of 5 stars
Not sunny in Michigan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have 2 Arlo floodlights for our property and thought we would use the solar panel since it would be used on our camera facing South. Unfortunately this panel doesn’t even help maintain the charge on the camera - even with sunny days. The other Arlo products we have are great, but in this particular application this was a waste of money.
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi,
Thank you for your review. For help troubleshooting Arlo Solar Panel issues, please read the following article: https://kb.arlo.com/000045870. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best Regards,
Arlo Team
- Cons mentioned:Ineffective
Rated 1 out of 5 stars
Solar panels that don't work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 2 of these and I'm not happy with the purchase. They showed as if they were charging my Arlo pro 4 cameras but as days went on the battery life just dropped to nothing. So I still have to bring out the latter to change the batteries.
This review is from Arlo - Mounted Solar Panel Charger for Pro 5S 2K, Pro 4, Pro 3, Floodlight, Ultra 2, and Ultra Cameras - Black
No, I would not recommend this to a friendBrand response from Arlo Team
Posted .Hi Shawn,
Thank you for your review. For help troubleshooting Arlo Solar Panel issues, please read the following article: https://kb.arlo.com/000045870. For further assistance, please navigate to Settings > Support in the Arlo App for service options available to you.
We appreciate your patience and understanding.
Best Regards,
Arlo Team