Customer Ratings & Reviews

I’ve been using my Arris modem for a while now, and I couldn’t be happier with its performance. It delivers fast, reliable internet with minimal interruptions. The setup was quick and straightforward, and the connection remains stable, even during heavy usage. I also appreciate how sleek and compact the design is, which fits perfectly in my setup without taking up much space. Overall, the Arris modem is an excellent investment for anyone looking for a hassle-free, high-quality internet experience.

Excellent product. Great speed, exceptional coverage. Fixed range and buffering with my security system. Haven't had a problem since installing this product.

Works great on speeds over 1gb. Have xfinity gigabit plus and getting over 1400 gbps down. Wifi is great as well with wifi 6 devices.

Excellent router modem! Easy to install and setup! Ultra fast A+++

The best modem I have ever owned! Very fast and never a dropped signal!

The ARRIS SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo is a game-changer for my home network! Setup was a breeze, taking only a few minutes, and I noticed an immediate improvement in both speed and coverage throughout my house. The Wi-Fi 6 technology delivers incredibly fast and stable connections, even with multiple devices streaming, gaming, and working simultaneously. The built-in DOCSIS 3.1 modem ensures I’m getting the maximum speed from my internet plan, and it’s future-proofed for higher speeds as they become available. The range is fantastic — I get a strong, stable signal in every room, even in the far corners of the house. This combo unit has helped me cut down on the clutter and eliminate rental fees from my internet provider. Overall, it’s a fantastic investment for anyone looking to upgrade their home network setup. Highly recommend!

The ARRIS SURFboard Modem/Router combination has proven to be a very good device for my private network. I was introduced to the ARRIS brand of modem because of my cable company. While leasing it from them, I found it to be very reliable, with very few issues that were not externally created. Because of this positive experience with the ARRIS, it became the main reason I purchased this for my use, and decreased or eliminated various services/leasing from my cable company. (HAH! They were the creators of their own loss!) Setup of this modem/router was very simple, when it came to my own devices. No problems finding or connecting to the network for anything. Connecting to the internet was another issue, but nothing major. I tried the manual setup with my provider, but in the end I had to call them so I could setup my modem's connection. Once they entered the modem information, everything was rapidly connected to the internet. While I'm not sure of the actual range of the router, I have had no issues connecting in my home. (Most of my devices are used within a few inches to just two rooms away from the wifi signal.) I've had no connection or speed decrease issues while using the wifi for my personal devices. I have to give the ARRIS SURFboard a good recommendation, and after a month, I'm still very pleased.

Good and reliable. Combined cable modem and wifi router is perfect to replace the devices from your cable provider. Easy to setup if you follow the instructions. Compatible with Comcast/Xfinity internet service. Does not support landline phone service or cable company phone service, whoch we never used. A bit expensive at $300 but it works well for my home. Thos unit will be suitable for many years with its very fast speeds. Easily accommodates mumtiple streaming TV plus work conference calls, phonea and other devices simultaneously.

Was very easy to install. Is delivering fast and reliable internet service throughout out 2,100 sq ft home. Price was less than many other Modem/Routers. We are extremely satisfied after several months.

This modem is not worth full price. Range, speed and set up is great and easy, but I have to reboot the thing one to two times a week. I'll come home and the wifi signal is up, but it says no internet is available. After the reboot it works fine. It's annoying to have to reboot this thing all the time.

Pretty fast and veery easy to setup. Worked flawlessly with xfinity.

Bought this for a new house. Using it for Xfinity. Pulling right at a gig. House is a little over 4000 sq gf and seems to cover everything. Gave it 4 stars because it’s been less than a week. (Will update after about months.)

Works great. It’s fast and easy to set up. Only issue I have is the app for the device.

Works well with Xfinity/Comcast easy set up located in the basement of a 3800 square foot home so far no need for mesh or extenders. Handles 400 mbps no issues

My Internet was lagging and spinning in circles. Both this and the speed was so quick and never looked back on any issues So easy to set up and inline and running within minutes

Well worth the money!!. I can easy see the speed is a lot better than with my old combo modem from comcast. The setup process was very easy and quick. I love the fact it has more than direct ethernet ports in the back of it, I have my tv and ps5 both direct port with the ps5 getting the 3.5gb port. If you wanna sperate your 2.5 bands and 5g bands you can do it easy with this modem and the app.

Easy to setup and use right out of box. Works extremely fast and has strong signal in large house.

I spent over a week on NETGEAR CAX30 for a slow speed issue (speed is around 25% of my plan). I finally learned that both NETGEAR CAX30 and NETGEAR CAX80 routers have had a slow speed issue for sometimes and the software is unable to correct this issue at this time. I bought ARRIS SURFboard model G36 and It worked as expected out of the box. It keeps a speed of around 940Mbps (my plan is Xfinity 1Gbps) constantly for days. I am very pleased with this product. It's straightforward to set up and is easy to config the router according to my home's security cameras, and server.

Easy to connect with COX. Easy setup. Better speed and home wi-fi coverage. No adverse issues to report. Excellent product so far.

Easy setup with my ISP, the 2.5Gbps is a great since my computer supports it. And the web interface is easy to navigate. The only downside being that the Surfboard app advertised in the instructions does not support this model. It’s not a problem for me, but I thought it worth mentioning.