Customer Ratings & Reviews
- Model:
- 939-001876
- SKU:
- 6423475
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the A20 Gen 2 Wireless Gaming Headset's sound quality, comfort, and long battery life. Many appreciate its wireless functionality, lightweight design, and comfortable fit. While some users mentioned the volume could be higher and compatibility issues with certain devices exist, the positive feedback on audio quality and comfort outweighs these concerns. Overall, the headset is considered a great value for its price.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Compatibility
Iffy buy better turtle beach 700 gen 2 (cheaper)
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as I thought it would be at its high price. Would recommend turtle beach gen 2 700 instead. Purchase this so I was able to play with my daughter with my Xbox series X and Playstation 5 (requires a USB Dongle for other system you didn't purchase it for). Also keeps picking up other dongle even though other system is not on.
No, I would not recommend this to a friend - Pros mentioned:Battery life, Sound qualityCons mentioned:Volume
Okay
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have mixed feelings about this headset. For the sound produced I would say it is overpriced. It’s lacking fullness, although it does excellent at special sounds. It is also not very loud…. Xbox hookup is extremely easy, just plug in the usb, wait a second and your good to go. Battery life is great, above average. Comfort is average for the segment. The reason for the two stars is the mic does not work on pc. It picks the headset up as a controller, which is really annoying. I’ve owned other wireless headsets, and have never run into this issue.
No, I would not recommend this to a friend - Pros mentioned:Comfort, Sound quality
It’s a 50/50
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my pc and the sound quality was pretty good, it’s super lightweight and comfortable, but the mic sounds like I’m talking underwater AND out of a can. I recommend not getting this headset if you’re planning on talking to people through it.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
New Model = New Problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems like the newer models of these headphones are just going down in quality. I had Gen 1 of the Astro A10 and that quality was unmatched. Then somehow gen 2 of A10s got worse so I returned that and got this, the A20s. These are not comfortable on the head, the sound quality is unbalanced (the treble is louder than the bass which can get painfully loud playing games with explosions or weapon fire), Astro pricing these heaphones at what they are is very greedy especially when you can get the earlier models for way cheaper and it sounds better and is more comfortable. BUT I will give these headphones one thing, I have not had an issue with the mic. The mic is actually quality and these are extremely easy to use. This is a review of the product, the process of buying it was very pleasant. The staff at the Bellingham, WA store is very helpful and nice to customers!
No, I would not recommend this to a friendBrand response from Logitech
Posted .We appreciate your detailed feedback on the Astro A20 Gen 2 headset. We understand your concerns about audio quality and pricing. Your positive comments about the microphone and shopping experience are noted. We apologize for any shortcomings in the product.
- Pros mentioned:Comfort
Comfortable, but awful microphone
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is very comfortable to wear - it's super lightweight and not too tight on the head. Unfortunately that's about where the good stuff ends for this headset. Sound quality is mediocre at best. Not full-bodied sound, just feels like you're missing something the whole time you're listening. I actually had people online complain about the quality of the microphone on this headset. At first I thought it was just people online being a pain in the neck. After multiple complaints, I recorded a sample of my voice to listen to after making sure that my settings were proper. The microphone is just awful - it sounds like you're talking several feet away from the mic despite being right beside your mouth; very quiet, not clear, with some static and hissing mixed in. Returned, got a new headset and found the microphone was exactly the same. I gave this headset a chance, but ultimately ended up returning it and spending a $40 more to get the Corsair HS80 which is by far the best sounding and most comfortable headset I've ever owned. Buy this at your own risk. For a few bucks more you can get a much better quality headset.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We sincerely regret if our product provided you with a subpar microphone experience. We understand your displeasure and apologize for any issues that arise. We deeply value your input, therefore we will forward it along to the appropriate team so they can look into it. If you need any assistance, you can always feel free to reach out to the Logitech Support team.
- Pros mentioned:Sound quality
Astro A20
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros - Sound in very good. The headphones have a button to adjust sound tone. Kind of like a trebble and bass adjustment. Cons - They did not fit. I got a pressure point on the top of my head. I was hoping that it would take a while to adjust to the headphones. After a week - yes I play every night , I took them back.
I would recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear that and we apologize for the inconvenience caused. We will be sure to pass on your feedback to the right team. Thanks for your feedback!
Cute but I had to return it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headset was cute and comfortable. Sadly I had to return it due to a crackling sound that could not be fixed with my systems.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback on the Astro A20 Gen 2 headset. We're glad you found it cute and comfortable, and we apologize for the crackling sound issue that unfortunately led to your return.
Headset
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is ok. Charging port is finicky and only certain chargers will work. The width of the headband is too large for a normal sized head.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We're sorry to hear you're experiencing issues with the A20 Gen 2 headset. We understand your concerns about the sound quality, the finicky charging port, and the headband's fit. We appreciate your honest feedback and will pass this information along to our development team for review and improvement. We apologize for any inconvenience this has caused.
ASTRO NEVER MORE
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item in my vaccation in Orlando-FL. Im from Brazil. When I arrived here in Brazil the product had problems and the technical support did not solve the problem.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We sincerely apologize that you're experiencing problems with your Astro A20 Gen 2 headset and that our technical support hasn't been able to resolve the issue. We understand how frustrating this must be, especially given that you purchased the headset while on vacation. We regret any inconvenience this has caused.
Too big
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ear part is too big. Constantly disconnects from the transmitter.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your feedback on the A20 Gen 2. We're sorry to hear that the ear cup size is uncomfortable for you and that you're experiencing connection issues with the transmitter. To get that issue resolved, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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- Pros mentioned:Sound quality
C-
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent sound quality, but cheap materials. Ended up finding something better..
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey! Thanks for the feedback on the Astro A20 Gen 2. We apologize the materials fell short - we use your input to improve future products.
- Pros mentioned:Comfort
Bad mic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mic is way too sensitive and echoes. Headset is comfy but that’s about it
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey! Thanks for your review on Astro Gaming - A20 Gen 2. Your feedback is important to us, and we'll make sure to share it with the right team so they can look into it.
- Pros mentioned:Sound quality
Good Sound but Causes Headaches!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Getting a headache after 10 minutes of wearing these! The sound is good but these are not comfortable at all!
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unexpected. For us to assist you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue –
- Pros mentioned:Comfort
Comfortable fit, but low sound quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very stylish, headphones and comfortable fit. However, the sound quality was very low. Even with the volume turned up the sound quality was very hard to hear the gameplay and navigation.
No, I would not recommend this to a friend Broken USB piece
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works great. However the usb that inputs into xbox broke off. Is it possible to replace this part or do I need all new headphones
I would recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback on the A20 Gen 2 Wireless Gaming Headset. We apologize for the broken USB part. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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Hard pass
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor volume and cheap quality. I would not reccomend.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for your feedback regarding the wireless gaming headset. We understand your concerns about the volume and perceived quality. We value all feedback as it helps us to improve.
Not the greatest
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke way too quick and the sound isnt the best. Honestly better to just pay a little more for something better.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize that your Astro A20 Gen 2 Wireless Gaming Headset broke prematurely and that you're not satisfied with the sound quality. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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- Cons mentioned:Volume
Just alright
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were alright just not load enough for us unfortunately as my dad is hard of hearing. Had better luck with the cheaper sony ones
No, I would not recommend this to a friend Definitely not what I was expecting.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After reading the reviews on this headset I thought this would be perfect for me but it really doesn't live up to it's reputation. It's plastic, it's light, it's flimsy, it's not comfortable on my head, and the sound isn't that great at all and on top of that it does not have Bluetooth so I cannot hear anything else but what is connected to with the dongle... I'm definitely returning it.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We understand your disappointment. Thank you for taking the time to provide feedback. We'll ensure it gets to the right team for consideration.
Headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The USB broke within the first 24 hrs of owning the headset
I would recommend this to a friendBrand response from Logitech
Posted .We appreciate your feedback on the Astro A20 Gen 2 Wireless Gaming Headset. We understand that the USB connection broke within the first 24 hours of use, and we sincerely apologize for this inconvenience. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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