Customer Ratings & Reviews
- Model:
- RTAX86U
- SKU:
- 6443999
Rating by feature
- Setup
Rating 4.7 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the Dual Band WiFi 6 Gaming Router's extensive range and ease of use, with many praising its improved coverage and strong signal. Positive feedback also highlights the router's generally easy setup and solid performance. While some users experienced occasional connection issues and noted the higher price point, the majority of reviews were favorable.
This summary was generated by AI based on customer reviews.
- Pros mentioned:SpeedCons mentioned:Firmware
5Ghz is a game changer
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A huge upgrade because all my neighbors are on 2.4Ghz and hardly anyone is on 5Ghz, so there's less congestion on whatever channel you're running on. I recommend downloading Wifianalyzer and checking how many people are 2.4 compared to 5Ghz and then make your decision. The only negative is that I wish ASUS would release more firmware upgrades.
I would recommend this to a friend - Cons mentioned:Firmware
Great option for power users
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic product with lots of customization options. I took away a star because the factory firmware is buggy. Fortunately AsusWRT-Merlin does have firmware support for this product and is vastly superior in every conceivable way, including bug fixes!
I would recommend this to a friend - Cons mentioned:Firmware
ASUS blows, avoid unless it’s a simple setup
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Router is fine. The hardware is actually good. The software is mediocre. The ASUS app barely does anything useful. Like old fashion routers at least All configuration must be done over the wired network. But you also are required (or at least there is no obvious way around it) to setup an account to access the router. The firmware has some issues with some legacy devices but the truly most awful thing is support and ASUS policies. Between the requirement to create an account, the constant request for information if you call support (They don’t even use it, you have to provide everything every time you call), and the useless support service, ASUS, as a whole seems like a hard pass unless you have a simple setup and you never had to call them. So again, excellent hardware, the software/firmware is meh, and their support is just terrible.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Leon,
I certainly understand your frustration and please know this isn’t how we treat loyal customers. If you can, please send me any associated case numbers during your time with ASUS Support so I can do more research on the case history. I want to make sure to review the information with the Management Team to avoid these issues going forward. You can reach us via ASUSWRT(ASUS router Web UI), or ASUS Router App, or you can send me at cl-adrian@asus.com. Your case for reference is N2107037518-0004.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support