Back to School DealsSavings is one of our best subjects.Shop now

Skip to content
Cart
Main Content

Customer Ratings & Reviews

No content
  • Front. ASUS - ASUS Laptop X509, 15.6” FHD NanoEdge Display Intel Core i7-1065G7 CPU 8GB 256GB Windows 10 Home, Slate Gray, X509JA-DB71.
  • Angle. ASUS - ASUS Laptop X509, 15.6” FHD NanoEdge Display Intel Core i7-1065G7 CPU 8GB 256GB Windows 10 Home, Slate Gray, X509JA-DB71.
  • Left. ASUS - ASUS Laptop X509, 15.6” FHD NanoEdge Display Intel Core i7-1065G7 CPU 8GB 256GB Windows 10 Home, Slate Gray, X509JA-DB71.
  • Alt View 1. ASUS - ASUS Laptop X509, 15.6” FHD NanoEdge Display Intel Core i7-1065G7 CPU 8GB 256GB Windows 10 Home, Slate Gray, X509JA-DB71.
  • Alt View 3. ASUS - ASUS Laptop X509, 15.6” FHD NanoEdge Display Intel Core i7-1065G7 CPU 8GB 256GB Windows 10 Home, Slate Gray, X509JA-DB71.
  • Alt View 4. ASUS - ASUS Laptop X509, 15.6” FHD NanoEdge Display Intel Core i7-1065G7 CPU 8GB 256GB Windows 10 Home, Slate Gray, X509JA-DB71.
  • Alt View 7. ASUS - ASUS Laptop X509, 15.6” FHD NanoEdge Display Intel Core i7-1065G7 CPU 8GB 256GB Windows 10 Home, Slate Gray, X509JA-DB71.
  • Alt View 10. ASUS - ASUS Laptop X509, 15.6” FHD NanoEdge Display Intel Core i7-1065G7 CPU 8GB 256GB Windows 10 Home, Slate Gray, X509JA-DB71.

ASUS - Laptop X509, 15.6” FHD NanoEdge Display Intel Core i7-1065G7 CPU 8GB 256GB Windows 10 Home, Slate Gray, X509JA-DB71

Model:
X509JADB71
SKU:
6416121
Highly rated by customers for:
Your price for this item is $699.99

Customer reviews

Rating 4.3 out of 5 stars with 4 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

75%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1 of 1 review
  • Cons mentioned:
    Delay

    Slow as moses

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely disappointed with this purchase. I thought I had the latest and greatest components with this laptop, but it is certainly not performing as such. This computer is the slowest laptop I've bought in the last 15 years. Even when not on the internet, there are unacceptable delays processing, even typing. This was my first ASUS purchase. It received a lot excellent reviews, but I don't get it. I do not recommend this laptop

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      It's regrettable to hear you've encountered issues with the unit performing very slow. This is not the type of experience we want any of our customers to have. Have you performed any recent updates? If not, please attempt the steps from the FAQ below. For further troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support

      Troubleshooting- https://www.asus.com/support/FAQ/1042398/ Asus

Page 1, Showing 1 of 1 review
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on Twitter
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.