Customer Ratings & Reviews
- Model:
- PRIME B450M-A II
- SKU:
- 6571622
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the PRIME B450M-A II motherboard for its budget-friendly price, easy installation process, and support for DDR4 memory. It is considered a great option for budget builds and first-time PC builders.
This summary was generated by AI based on customer reviews.
Bad motherboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad motherboard waste of money only had it few months
No, I would not recommend this to a friendAvoid Best Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The return policy is less than 15 days from the delivery date even if the product is unopened. Will not order from Best Buy again.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We sincerely apologize for the issues you've faced with Best Buy. This is not the kind of experience we want our customers to have with our resellers. To further investigate the problem you're experiencing with the motherboard, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2310000085-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Not best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was not working when we had installed it at home.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Noah D,
We're sorry to hear that the motherboard is not working and we apologize for the inconvenience caused. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. Please allow us to make your experience with ASUS a better one.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2310000085-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1042632/