Customer Ratings & Reviews
- Model:
- M5406WA-DS76
- |
- SKU:
- 6593257
Customer reviews
Rating 4.3 out of 5 stars with 3 reviews
(3 customer reviews)to a friend
- Pros mentioned:Amd hardware, Exceptional oled panelCons mentioned:4k streaming issues, Driver issues, Overpriced
Rated 3 out of 5 stars
Good, not great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had been eyeing this exact model for a few weeks. I definitely have a bias towards AMD hardware from a lifelong of enjoying their affordability. That being said, i have owned other mobile AMD based laptops in the recent Zen era before purchasing this. While the CPU performance is good and with low wattage usage resulting in good temps and battery life, this doesn’t feel as premium as the price commands. Feels more like a $700 laptop with an exceptional OLED panel. AMD Adrenalin drivers have caused some very random issues including an extremely irritating inability to get lip sync to match on Netflix or YouTube streaming on Chrome or Edge. I honestly blame software BUT that software is maintained by the very brand that drove me to purchase this. I think the laptop could be good but not for the price it’s going for. FINAL THOUGHT: Laptop wont even stream 4K youtube videos. Unacceptable!
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Hadouken317,
Thank you for sharing your comments regarding the laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Providing our customers with high-quality products is our top priority, and we'll forward your feedback to our team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2411037542-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Exceptional oled panel
Rated 5 out of 5 stars
AMAZING laptop, HIGHLY recommended pickup
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Laptop is Outstanding. Amazing Battery life compared to other Windows devices I have used. The processing power behind this machine is great. As someone in IT (Informational Technology) it is great opening the device and knowing I have the reliability I need in the field. The OLED screen is stunning for watching content and great for when you are looking at a screen for long stints of time is great. The AI stuff isn't really for me but knowing that in the future this device will be very capable if I do need it. The device has no issues streaming content on any streaming platform. The device supports WiFi 6 and is incredible for speed and reliability. The amount of bloatware is minimal and I enjoy that. The ASUS software suite is very nice and comprehensive and helps change settings that are important relatively easily. The frame of the device is very solid and not flimsy at all. The only thing to consider is the amount of RAM. If you don't think 24 GB of RAM isn't enough then upgrade to the 32 GB option. Since it is soldered to the main board it can't be replaced. Overall this device has replaced the daily use M1 MacBook Air I bought 2 years ago and I Have no regret moving over to this device. Highly Recommend this model over the INTEL counterpart. (background on the INTEL issue is that 13th-gen and 14th-gen chips were not reliable, and the AMD model is far more power efficient and more powerful than the INTEL model). In conclusion, this device is perfect for students in college or high school and is even capable of playing light games. If you are looking for a laptop to buy now. Anything with the AMD Ryzen AI 9 series of chips or the Snapdragon X-Eilte chips is the best option for either battery life or performance.
I would recommend this to a friend - Pros mentioned:Amd hardware
Rated 5 out of 5 stars
Good daily use laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop is well made, works very well, and is very responsive. The screen is really bright, and it makes it good to work during nighttime.
I would recommend this to a friend