Customer Ratings & Reviews
- Model:
- Q5507QA-S15.X1P512
- SKU:
- 6585180
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Speed
Rating 4.5 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers love the Vivobook S 15 for its long battery life, stunning 3K OLED display, and fast performance. They appreciate the price, weight, and build quality of the laptop. Some customers have concerns about software compatibility and the laptop being a fingerprint magnet.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Software compatibility
Great as Chromebook, not usable as full computer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ASUS Snapdragon X Elite Laptop Review: A Potential Game-Changer with Critical Flaws The ASUS Snapdragon X Elite Laptop, powered by Qualcomm's ARM-based Snapdragon X Elite processor, has been marketed as an energy-efficient powerhouse that promises exceptional performance and battery life. After using the laptop extensively, I can confidently say that while it excels in some areas, it falls significantly short in others—especially when it comes to fulfilling the needs of professional users. Energy Efficiency and Basic Performance One of the most impressive aspects of the ASUS Snapdragon X Elite is its energy efficiency. Thanks to the ARM architecture, the laptop runs cool and delivers an outstanding battery life, easily outlasting many competitors in the x86 laptop space. For everyday tasks like browsing the web, streaming videos, and managing documents, it performs admirably. Using Chrome and other light applications feels smooth, and the experience is on par with high-end Chromebooks. If you’re someone who primarily uses their laptop for basic, Chromebook-level tasks, this device could be an excellent choice—albeit at a much higher price point than a typical Chromebook. The Achilles Heel: ARM Architecture and Software Compatibility However, the Snapdragon X Elite’s reliance on ARM architecture is where the honeymoon ends. Unlike x86-based processors, ARM chips lack broad native software support for Windows applications. While Microsoft has made strides in optimizing Windows 11 for ARM, the ecosystem is still far from mature. Many applications designed for x86 architecture require emulation to run on ARM, leading to a noticeable drop in performance and stability. For professionals relying on software like Adobe Premiere Pro and After Effects, the Snapdragon X Elite is not up to the task. Video editing on this laptop is a frustrating experience due to compatibility issues and sluggish performance. These applications either run poorly under emulation or fail to function altogether. Given that video editing is a critical part of my workflow, this limitation renders the laptop virtually unusable for my professional needs. A Questionable Product Strategy One of the most disappointing aspects of this laptop is the apparent lack of rigorous pre-release testing. By releasing a device with such glaring software compatibility issues, ASUS and Qualcomm seem to have shifted the burden of quality assurance onto their customers. This approach erodes trust and undermines the user experience. It’s one thing to release a product with minor flaws; it’s another to release one that fails to fulfill its core promise as a versatile, high-performance laptop. Pricing vs. Value Given its significant limitations, the ASUS Snapdragon X Elite is more comparable to a high-end Chromebook than a full-powered Windows laptop. While it may excel as a Chromebook alternative, its price tag suggests otherwise. For its current price, one could purchase a laptop with x86 architecture that delivers far superior compatibility and performance across a wide range of professional applications. Unless your usage is confined to light, web-based tasks, the Snapdragon X Elite fails to justify its cost. Final Verdict The ASUS Snapdragon X Elite Laptop is a tale of two extremes. Its energy efficiency and performance in light tasks are outstanding, making it an excellent choice for casual users or those looking for a high-end Chromebook experience. However, its lack of mature software support and poor performance in professional applications make it a poor choice for anyone seeking a true Windows laptop. ASUS and Qualcomm should have delayed the release of this product until the ARM software ecosystem matured enough to handle professional workloads. Releasing a product that feels half-baked and asking users to be de facto beta testers is not the way to win over customers. Pros: Exceptional energy efficiency and battery life Smooth performance for light, Chromebook-level tasks Sleek and lightweight design Cons: Significant software compatibility issues due to ARM architecture Poor performance in professional applications like Adobe Premiere Pro and After Effects Price is too high for what is essentially a Chromebook-level device Overall Rating: 2.5/5 This laptop has potential but is not ready for prime time. If ASUS and Qualcomm want to compete in the Windows laptop market, they need to address these critical shortcomings. Until then, the Snapdragon X Elite is better suited for casual users and should be priced accordingly.
No, I would not recommend this to a friend - Pros mentioned:DisplayCons mentioned:Awkward quirks
processor issues?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.does everything quick and it’s fun to use, nice keyboard and trackpad and a beautiful screen great sound go music or videos and a fantastic battery life. but the processor blows, can’t run a lot of apps and many times native app windows (like settings) will open with very awkward quirks like sometimes completely black, or extremely zoomed in for some reason in ability to remove installed programs can’t r
I would recommend this to a friendBrand response from Snapdragon team
Posted .We appreciate you bringing this to our attention. Every day, more applications are becoming supported, either natively or through emulation. For the latest list of popular supported apps, please check https://www.qualcomm.com/products/features/windowsapps.
Brand response from ASUS Answers
Posted .Dear Moeflor,
Thank you for sharing your feedback on the ASUS Vivobook, and we apologize for the problems you've encountered with the processor. Please allow us to make your experience with ASUS a better one.
Based on the issue described, we recommend updating the BIOS. Please back up all valuable data before proceeding as this may result in the loss of any current settings, apps, and data. Ensure the unit is plugged in and do not close the lid. The following FAQ below provides the troubleshooting steps.
If you already have the latest BIOS version installed, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2412023698-0008" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
How to update BIOS in Windows - https://www.asus.com/support/FAQ/1008276/
- Pros mentioned:Performance
Good Laptop but Screen Flickering Hurts Rating
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in early November, I was very eager to test out the Qualcomm ARM CPU experience as the reviews for the laptops powered by these CPU's had been good. Performance wise, I concur with the reviews, the performance is quite good and the specs are good for the price. This laptop has the OLED screen which is very much appreciated in this price range, but it has been very problematic for me. The screen has a flicker that causes it to go black and then come back on, several times an hour. All of the drivers are up to date, I've reinstalled the package with the video driver, and nothing I do resolves the issue. I have almost taken it back to Best Buy a couple of times but I am hoping I discover the cause of this, which I think might be software related, or an update from Microsoft or Asus comes along and the problem gets resolved. Overall, the machine has decent build quality, there is some flex in the deck, but that is probably to be expected with a laptop so thin and light. The screen, when not flickering, displays gorgeous colors and HDR content and seems quite color accurate. Storage and memory are both totally fine and quite fast and WiFi 7 will come in handy down the line. I hate to knock the score down on the machine but really, this screen issue, it's a major problem and I don't know if I just got a bad display or if this is a software issue. I may end up returning it if I can't get a resolution on my own.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jblank,
Thank you for your feedback.
We certainly understand your concern regarding the flickering screen. To resolve this problem, please ensure Windows is up to date. Additionally, please try to connect the laptop to another known good power source or AC outlet and away from electronic or electrical devices that maybe generating excessive electrical or RF noise. Uncleaned power source or faulty electrical or electronic device that is generating excessive electrical noise can disturb static-sensitive devices or components in the laptop that may cause the screen to flick. If you need further assistance, please email me at cl-rodel@asus.com and I would be more than glad to help. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Excellent while it lasted. I hope I just got a dud
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop was excellent for the 2 days it worked flawlessly. It's extremely fast, you NEVER hear the fan even while running CPU intensive apps, screen is beautiful, and it's extremely light for a 15-inch laptop. Games that are built for ARM run fantastically. I'm running a PS2 emulator in 1080p with texture packs and it runs flawlessly at 60fps with no fan noise. Unfortunately, games not built for ARM don't run great at all (which is most of them right now). A few things that I'm not a fan of though. First, no touchscreen. At the regular $900 price point, competitors have touchscreens. I bought it during Black Friday so I can't complain for how much I spent. Secondly, speakers are bottom firing speakers. They sound great, but only when the laptop is on a table. They're pretty muffled if you use the laptop on a bed or any soft surface. If the laptop is on your lap, they sound pretty good but not as good as if the laptop is on a table. Lastly, there's no Play/Pause/Next/Previous media buttons. Beyond annoying for me. The fact that I have to download another software to do this in Spotify is sad. Now for the "dud" part. Laptop still works, except that when I unplug it, there's a good chance that it'll just reboot. Every time I power it on from an off state, it'll start loading, reboot, run a disc check, and then load Windows. No idea what the problem is but it's annoying again. Overall, I'm pretty picky and really like this laptop. Hoping Asus comes through and fixes mine so I don't have to return it.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Nehal1802,
Thank you for sharing your comments regarding the ASUS Vivobook S 15. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.
To troubleshoot the auto reboot issue you're experiencing, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2412023698-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Automatic Shutdown/Restart Issues - https://www.asus.com/support/faq/1046480/
Cut rate CPU gimps performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.16 Gigs of RAM is the new standard. 512 Gig 2280 SSD is upgradeable. 3K OLED screen is very sharp. Battery life is around 10 to 13 hours, so not really MacBook level. The APU on the other hand, was an after thought, a cutdown 64 model (42), with a cutdown GPU. This presents a huge issue as it takes away CPU and GPU cores, leaving you with an overall average CPU that has more issues emulating X86 software and that’s unfortunate. Look at the MacBook Air, those things live up to the hype.
No, I would not recommend this to a friendBrand response from Snapdragon team
Posted .Hi Realist,
Devices powered by Snapdragon X Series platforms support many native applications. For emulated apps, we rely on Microsoft’s Prism emulator in Windows 11, which typically maintains performance levels. To learn more about emulation, check out https://learn.microsoft.com/en-us/windows/arm/apps-on-arm-x86-emulation
Brand response from ASUS Answers
Posted .Dear Realist,
Thank you for sharing your comments regarding the ASUS Vivobook S 15 Laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2412023698-0007" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Really disappointed...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe standards in the PC industry have eroded in the last decade or so but this laptop is a big disappointment to me. To start with, I understood the keyboard to be backlit. But it's not. there is decorative illumination *around* the keys, but the characters on the keys themselves are not lit up at all. So it's kind of like using little xmas tree lites as a work light. Not good at all. Then trying to to install existing software which runs on my desktop and other laptop is a problem here because of the skimpy Windows OS setup. For example Adobe Photoshop Elements, which I have running on a Win10 laptop & a Win11 desktop, to me a day and a half to get installed because of DLL files missing in the common OS library. Now it's installed but waiting for me to change some Windows security settings to get running. I wish I had returned it within the 15 day return window.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JPinframan,
We sincerely apologize for the issues you've faced with the ASUS Vivobook S 15 Laptop and for the inconvenience this has caused you. What you've experienced was not intentional or representative of our brand. Your feedback is greatly appreciated and will be passed to our Product Team for review.
Having returned the laptop, we hope that you were able to obtain a functional replacement.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2412023698-0013" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Cons mentioned:Fingerprint magnet
Specwise, great value. But FINGERPRINTS and PWM
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Someone at Asus needs to go back and test this thoroughly, starting with the paint finish. My god the fingerprints. It is a total fingerprint oil magnet. Who at Asus thought this was a good idea? Also, why does it shut down randomly while it's asleep? And the OLED display is horrid if you're sensitive to PWM because yes, it runs on it.
No, I would not recommend this to a friend - Cons mentioned:Software compatibility
Snapdragon Windows machines can't run all apps.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A Windows laptop with Snapdragon processor is not completely compatible with all applications. Be aware before you buy.
No, I would not recommend this to a friendBrand response from Snapdragon team
Posted .Hi IndraS,
Thanks for letting us know, everyday more and more applications are being supported either via emulation or natively. Please check https://www.qualcomm.com/products/features/windowsapps to see the most popular apps that are supported.
Brand response from ASUS Answers
Posted .Dear Indra S,
Thank you for sharing your comments regarding the ASUS Vivobook S 15. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Your feedback is greatly appreciated and will be passed to our Product Team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2412023698-0006" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Middle of The Road Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a fine choice if you get it on sale. Be aware that it will struggle to run unsupported applications due to the processor. It is also incredibly delicate, any small drops or bumps will dent this computer forever.
No, I would not recommend this to a friendBrand response from Snapdragon team
Posted .Hi VCavalla, thanks for letting us know. Everyday more and more applications are being supported either via emulation or natively. Please check https://www.qualcomm.com/products/features/windowsapps to see the most popular apps that are supported.
Brand response from ASUS Answers
Posted .Dear V Cavalla,
Thank you for sharing your comments regarding the ASUS Vivobook S 15 Laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2412023698-0012" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Okay Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing display but bad everywhere else. Terrible speakers, bad trackpad, okay keyboard, and kinda heavy for a laptop
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Gary Z,
Thank you for sharing your comments regarding the ASUS Vivobook S 15 Laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. Your feedback is greatly appreciated and will be passed to our Product Team for review.
To further investigate the problems you're experiencing with the laptop, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2412023698-0016" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Display
ASUS Vivobook
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The display is excellent. However the drag on graphic processing is very noticeable.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Bully3,
Thank you for sharing your feedback on the ASUS Vivobook S 15, and we apologize for the issue you've encountered with the GPU. To further investigate the problem described, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2412023698-0005" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Display
Good, not great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful screen and quick to charge, but a bit bulky
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear LouJR,
Thank you for sharing your comments regarding the ASUS Vivobook. We understand that the design of the laptop didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2412023698-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels cheap and I don’t want to spend money on the new ones but if I do I’ll buy one for myself and then I’ll get one of those new ones for my mom
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear BestBuyUser,
Thank you for sharing your comments regarding the ASUS Vivobook S 15 Laptop. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2412023698-0010" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
unreliable, worried it might break soon
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.keeps freezing on me saving grace is that it is cheap, just get the intel version it feels very unreliable
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Daniel,
We're sorry to hear that the laptop is freezing and we apologize for the inconvenience this may have caused you. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2412023698-0014" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Resolving System Error Messages or Unresponsiveness (Freeze/Black Screen/White Screen during usage) - https://www.asus.com/support/faq/1038855/
A reasonable laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The display is still worse than Macbook or Samsung. The camera area design looks not very stylish. Don't see heating issues.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Fred,
Thank you for sharing your comments regarding the ASUS Vivobook S 15 Laptop. We understand that the design of the product didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2412023698-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
No touchscreen as advertised, may have to return
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told it had a touchscreen. It does NOT have a touchscreen. Otherwise, I like ASUS
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Susan R,
Please accept our apologies on behalf of ASUS and the reseller for the misinformation regarding the device specifications. If you are still within the return window, we recommend that you contact the place of purchase in order to exchange the device for one that supports the touchscreen feature.
We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email atcustomerloyalty@asus.comand include the case number "N2412023698-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support