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Customer Ratings & Reviews

Your price for this item is $269.99

Customer reviews

Rating 4.4 out of 5 stars with 153 reviews

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Rating by feature

  • Ease of Use

    Rating 4.3 out of 5 stars

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are impressed with the VP28UQG monitor's picture quality, 4K resolution, and fast response time, making it excellent for gaming. Many appreciate its value for the price and the ease of setup. While some wish it had USB ports and built-in speakers, the positive feedback on picture quality and gaming performance outweighs these minor drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-4 of 4 reviews
  • Cons mentioned:
    Speakers

    Rated 4 out of 5 stars

    Great monitor for its price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using a pretty old asus montior before and this was a great upgrade i really enjoy it but giving it 4 stars because best buy says there are integrated speakers but there is not. I called asus support to see if i have an issue and the support said there is none on that model the volume tab refers to when you have a speaker attached to it. It is a gaming monitor so not worried about sound on speakers but i do enjoy to take off my headphones every now then again but just the part where the specs are wrong is a little annoying just not sure if its a deal breaker for some.

    I would recommend this to a friend
  • Cons mentioned:
    Speakers

    Rated 3 out of 5 stars

    Incorrect Specifications - NO SPEAKER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NO SPEAKERS - the specification say very clearly that it has integrated speakers. This is a major oversight Bestbuy. This is the 2nd monitor I've had to return b/c of this mistake.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Ashley,

      It's regrettable to hear that you didn't receive the unit as advertised. What you've experienced was not intentional and this is a random case. I will have this passed over to the team. For further troubleshooting, feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is crucial as it helps with improvements to ASUS Support channels.

      Thank you for choosing ASUS!
      Best Regards,
      Jamalie,
      ASUS Customer Loyalty US Support Asus

  • Cons mentioned:
    Speakers

    Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture, easy to change settings, no speakers though

    I would recommend this to a friend
  • Pros mentioned:
    4k
    Cons mentioned:
    Speakers

    Rated 3 out of 5 stars

    Everything it advertises

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a beautiful 4k 28" monitor as specified. You cannot adjust the height, however you can adjust viewing angle and tilt of the monitor. Contrary to what some of the "Questions Asked" say, it does NOT have speakers on it. What it does have, is a single 4 directional knob (think directional pad on a controller) that lets you adjust input and brightness. For ports, it includes 2 HDMI ports, a display port, and an audio out port. It has an auto sleep function where if a signal is lost, it'll go into rest mode or switch into whatever input is currently sending a signal in. The speakers i use for my pc sound completely fine, but when plugged into the audio out port of the monitor, have a sort of weird low frequency hum that emits from them. I might have to try with higher quality speakers, but the hum is persistent when plugged into the monitor. When plugging in the cable for the display port, you're going to have to use some muscle and make sure it goes ALL the way in (can be a little tough or hard to notice) on both ends of the pc and monitor. If not for the lack of speakers and how the audio out handles my current speaker set up, I would give it 5 stars. The multi video input is great since I plan to use this shared across a pc and 2 game consoles.

    No, I would not recommend this to a friend
    • Brand response from Asus_Answers
      Posted .

      Dear Valued Customer,

      Thank you for taking the time out to share your detailed feedback with us and we truly appreciate the information that you have provided based on your experience with our VP28UQG monitor. I am terribly sorry to hear about the issue that you have been experiencing when your speakers are connected to the monitor. I would highly recommend testing with another speaker to see if you experience the same issue. We will definitely have your feedback escalated to the relevant department for improvements on future models. If you have any questions or concerns you can email us at any time at [email protected] and use the link to this review as a reference. I do look forward to any future interactions that we may have and please have a wonderful day.

      Thank you for choosing ASUS.

      Best regards,
      Abigail.
      ASUS Customer Loyalty. Asus