Customer Ratings & Reviews
- Model:
- UX8402ZE-DB74T
- SKU:
- 6513502
Rating by feature
- Battery Life
Rating 3.6 out of 5 stars
- Speed
Rating 4.8 out of 5 stars
- Display
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the screen size, particularly the second screen's usefulness and the main display's quality. Many appreciate the additional screen real estate and its compatibility with a stylus. However, some users report that battery life is a weakness, citing shorter-than-expected runtimes.
This summary was generated by AI based on customer reviews.
ASUS Zenbook
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hey! So, I just checked out the ASUS Zenbook Pro 14 Duo OLED UX8402 laptop, and let me tell you, it's pretty awesome! First off, the 14.5" touch-screen display is just stunning. The OLED technology means you'll get vibrant colors and deep blacks, making everything look super crisp and clear. Plus, it's got a Core i7 processor and 16 GB of memory, so you'll have plenty of power for multitasking and running demanding applications. But wait, there's more! This laptop also comes with an NVIDIA GeForce RTX 3050 Ti graphics card, which means you can enjoy smooth and immersive gaming experiences. The Tech Black color gives it a sleek and modern look too. Overall, I think the ASUS Zenbook Pro 14 Duo OLED UX8402 is a top-notch laptop that's perfect for both work and play. It's got the performance, the visuals, and the style to impress.
I would recommend this to a friend- Pros mentioned:Screen sizeCons mentioned:Battery life
Love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: second screen is very handy. Pen is included. Main screen very bright. Speakers sound good. Cons: battery lasts around 3hrs 30min at a balanced setting and normal office use (not gaming). Due to the keyboard position, there is no place to rest your wrists making it hard to use on your lap. I haven't used it to its full potencial yet, but so far I'm loving it. Some people complain about the position of the keyboard, but as long as you have it on a table you're good. Mousepad is on the right side and smaller than usual, but I use a separate mouse all the time so it hasn't been an issue to me. You can also use the second display as a huge mousepad. Second display glitches/resets once in a while. I think is due to its updates, but not a big deal. So far i just wish battery would last longer, but considering you're using 2 displays i guess that's the sacrifice you have to take.
I would recommend this to a friend - Pros mentioned:Screen sizeCons mentioned:Battery life
Great screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this laptop tho I did return for the evo laptop(big mistake) for better battery life, traded that to for the 32ram 3050ti coming soon +Display is top notch Keyboard is decent key travel 5-10% bigger bottom screen ~battery lfie is soso at around 5 hrs but some tweaking maybe 6?
I would recommend this to a friend - Pros mentioned:Screen size
Great laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best laptop that I have ever owned. I really appreciate the second screen and that it comes with a stylus
I would recommend this to a friend - Pros mentioned:Screen size
Multi Task Champ
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.30 days after purchase. I love being able to use multiple screens to work from especially when I'm on the road. I would recommend this lap top to anyone whether the are a creator or road warrior. The battery life is decent and screens incredible.
I would recommend this to a friend - Pros mentioned:Screen size
Pretty good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty happy with it. Mail screen is beautiful. Smaller screen is fine. I like the ability to drag things to it. It for sure is handy. At times the smaller screen randomly restarts not sure what that’s about yet but otherwise have not had any issues.
I would recommend this to a friend Work hard olay hard
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dual Monitor OLED touch screen, with a powerful processing unit and graphics card. Love this laptop. Trust Asus with work laptops and gaming.
I would recommend this to a friendWhat second screen?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right out if the box the ScreenPad (secondary screen) was not displaying. Did some research, got it working. Put that secondary screen right to work once I got it going. Windows ran an update and now can’t get it back up. Further research and ASUS wants about 500 drivers installed to get it to work. Well some if these drivers give me an error when trying to install. This is becoming a regrettable purchase.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear EatsPlants,
We sincerely apologize for the issues you have been experiencing with the ScreenPad Plus. We can assure you that this is not the norm and is not the kind of quality to expect from ASUS products. Please follow the steps in the FAQ linked below to troubleshoot the issue. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2302010203-0001" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
[Notebook] Troubleshooting - How to fix the ScreenPad Plus problems when it is not working properly on my ASUS notebook: https://www.asus.com/support/FAQ/1041420/
Recomended
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have it almost 1 year, super powerfull and high quality
I would recommend this to a friend- Cons mentioned:Battery life
Not worth it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the pc but i think it lacked in performance and battery life was very poor. I ended up getting the bigger version with i9 cpu and performance is much better
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear SamuelM,
We are sorry to hear about the unfortunate esxperience you are having with the battery on this model. Please allow us to make your experience with ASUS a better one. We would recommend that you attempt the steps in the FAQ below to resolve this issue. We do value our customers and take negative customer service experience very seriously. This is not the quality of service expected from ASUS. We do stand behind our product and we continuously strive to improve our approach and processes in order to achieve customer service excellence.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels.
Thank you for choosing ASUS.
Best Regards,
Joan
ASUS Customer Loyalty US Support
Fun idea, dull outcome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Forget the flip. Okay I don’t love it. The 2nd screen is barely viewable in normal conditions.
I would recommend this to a friend