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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 12 reviews

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83%
would recommend
to a friend

Customers are saying

Customers love the Zenbook Pro 14 OLED's performance, citing its excellence in gaming and creative applications like photography and video editing. The fast SSD is also a frequently praised feature. Many appreciate the effective cooling system, noting its quiet and cool operation. There were no significant negative comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-12 of 12 reviews
  • Pros mentioned:
    Performance, Ssd

    Rated 5 out of 5 stars

    Overall good work Laptop & ALT gaming solution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good work laptop and best suit my needs with high performance components. Not the best for gaming but can be used for gaming while on the road. If used for gaming, because of its size, it can get warm and the fan noise is noticeable. My only complaint is the amount of USB slots available and the power cable is awkwardly placed on the left-side next to the only USB slot. I had to purchase an additional USB-C to USB extension. Other than those complaints its a great laptop with a beautiful OLED panel. I added/upgraded RAM (32GBs DDR5@4800MHz) and replaced the 1TB M.2 SSD for a 2TB. The SSD upgrade wasn’t has justified considering all the cloud storage options around. The upgrades IMO was necessary but would have considered the 4070 instead. However, the laptop and specs I purchased was exactly what i was looking for on a work laptop and it being my alternative gaming solution with on the road for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for money. Best laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow!! Finally I got this laptop after waiting for several months checking everyday from various vendors. This computer is loaded with the highest features at its lowest price compared to all other laptops in the market. Good job Asus !! The 13th Gen i9, Nvidia GPU, the RAM and the OLED screen makes is outstanding and blazingly fast for content creators. The small form factor of 14” makes it very mobile. I found it the same size with my 13” Microsoft surface book. I did a little upgrade from windows home to Pro ($99) and also added a 32Gb ram to the empty ram slot inside the laptop bringing the total ram to 48Gb. This computer is a breast!! I’ll recommend this to anyone who want to a strong and reliable computer, A content creator, who mobility and quality is a priority. Good job Asus.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Performance

    Rated 5 out of 5 stars

    One of the best laptops I’ve ever owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: OLED screen (truly amazing), quiet, cool, excellent performance for all games I’ve tested, keyboard, trackpad, I/O selection, portability, battery life. Cons: fingerprint magnet. Thats it. I know its linda vague on the Pros but this machine is very impressive. Some things take a bit getting dialed like updating drivers, disabling settings or adjusting settings. Things like ‘Modern Standby” from Windows 11 sucks so do a little research to disable it. Battery life and overheating when closed went away. I would close the lid at 100 % to find it next morning fans blasting and down to 20%. Disabling modern standby resolved this issue.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Performance, Ssd
    Best Buy Employee

    Rated 5 out of 5 stars

    Power in a professional package

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose the UX6404 after hunting for a powerful laptop in a small form factor and with a more professional look than your normal "gaming" laptop. I originally bought this to supplement my older desktop (i7-5930k + 980Ti) but ended up retiring the desktop completely when this blew it out of the water. Performs around 9500/9500 on 3DMark Time Spy and it has no problem driving my docked setup with a 1080p monitor, a 1440p monitor and its own 2880x1800 display on a thunderbolt dock. It runs cool and quiet in a lightweight, portable, beautiful, and professional package. This will likely fail to run maxed-out brand-new AAA gaming titles (as would any laptop in this price range + form factor), but it runs BG3 just fine and gets 60+FPS on different previous gen titles. For around $150 of hardware I was able to upgrade to 48GB RAM (16 soldered + 32 added in) and a 2TB NVMe drive, both of which were extremely easy as long as you have a Torx screwdriver and you remember to create recovery media before removing the existing hard drive. This laptop seems to be to be a Windows version of a Macbook Pro: very solid performance combined with great design using premium materials. I'm very happy with my purchase :)

    I would recommend this to a friend
  • Pros mentioned:
    Ssd

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using this laptop for a day and so far its been pretty solid. The battery life lasts far longer than my older laptop and this thing is super light. RAM is somewhat upgradeable as well as the SSD. My only complaints i have with the product is the fact that the touchpad click feels crunchy and the keyboard plastic feeling. Could just be my unit but the rest of the body of the product feels rigid in construction. Overall 9/10, may exchange for the 16X RTX 4070 unit just bc i like bigger screens + more horsepower.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Performance

    Rated 5 out of 5 stars

    Beautiful screen, fast computer, and well built

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a few weeks and I have zero complaints. The screen is great, the pc and graphics are great, and it's quiet and stays cool. I'm glad I bought it. I've owned Dell XPS laptops for the last 10 years and thought they were overpriced so I decided to give ASUS a try and I'm very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus Zenbook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great buy, high speeds and fantastic graphics displays.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Creators' Dream Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop I've ever purchased. The absolute best laptop for creators (photography and video).

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No VRR?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a tough laptop to get hands on. Finally got it after chasing for 2 months. Very interested in lightweight gaming on the go with a gorgeous screen. But seriously?? No VRR?? How can this incredible screen not get something on $125 monitors. The screen tearing is horrible. It does so many things incredibly well but personally cant live with tearing in games.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Its dope

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covered for the next 5+ years. This computer has everything you could want from a gaming laptop. It does however, get very hot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer reciew

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great computer good for work and school

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dead on arrival

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited and excitement and anticipation for this computer as a back up. When I travel for some thing I could use for virtual reality so I had geek squad, install a 4 TB SSD as well as extra memory. When they tested the computer, they could not get the speakers to work, no matter what they did. So they offered me a full refund instead of sending it back to ASUS which I did not want to deal with.

    No, I would not recommend this to a friend